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Apple and wireless


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jms101

 
Member Since: Oct 08, 2010
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I work for a hotel and every guest that has an apple product cannot connect to our wireless network. Our routers are Netgear WN802T. Can anyone explain why this is happening?

Thanks!
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pigoo3

 
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Mac Specs: 13" MB 2.4ghz, 2gig ram, OS 10.7.5

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Quote:
Originally Posted by jms101 View Post
I work for a hotel and every guest that has an apple product cannot connect to our wireless network. Our routers are Netgear WN802T. Can anyone explain why this is happening?

Thanks!
Depends on your security settings...and login process. Very hard to say why customers cannot login.

I'm going to bet that the same customers can go to a McDonald's, Panera Bread, Starbuck's, etc...or other free WiFi hotspot locations...and probably have no trouble logging onto those networks...so it's got to be something to do with the network setup at your hotel.

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harryb2448

 
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Member Since: Nov 28, 2007
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Mac Specs: iMac i5 2.7GHz OS X.9.4 and OS X.10

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G'day and welcome to the forums.

No Mac drivers for this model, Windows only. Some links suggest Netgear WG112v 2 for Mac OS X. At a guess your IT folk no nothing about Mac compatability. Just ask them!
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