i know how to go to show packets > resources and changing the ichat.icn.

i did it. it's fine.

However, when i get an instant message (and the ichat icon jumps up and down)... it isn't my personalized icon. it isn't even the original icon. it looks like this.

(its basically an empty photo that looks like "there's no image so this is here")

how can i make it not look like that? is there like a ichat.icn.alert icon? that i probably deleted? thanks