New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
OS X - Operating System General OS operation information and support

Cannot Burn to CD RW on New iMac


Post Reply New Thread Subscribe

 
Thread Tools
Eadaoin

 
Member Since: Aug 10, 2010
Posts: 7
Eadaoin is on a distinguished road

Eadaoin is offline
Hi there, I searched for a thread on this topic but couldn't find anything so I hope someone here can offer me some advice.

I bought a new iMac just over a month ago, I'm completely new to mac so have been getting used to it over the last couple of weeks.

This evening I've been trying to burn some photos onto a CD RW so I can take them to be printed but have not been able to do so. Every CD I put in I am told that I can "read only" under permissions and there's no way to change it that I can see. I have tried several different CDs, including ones that were never used before.

I've been googling around to see what I might be doing wrong and I came across information about some software called Disk Utility that if I'm correct is for burning files to CD? I'm not sure?

However it seems that Disk Utility is missing from my iMac, I've tried searching with Help, Finder, the little Magnifying Glass on the top right of the screen and going to the Utilities folder in the Applications folder. I've also searched on the installation CDs that came with the mac but it's not on there (I previously used one of these CDs to install X11).

I'm using OS version 10.6.2 and like I said it's brand new, shop bought so there should be no problems.

I don't know if I'm looking for the wrong solution to my problem or if Disk Utility should be available at all on this computer so decided to ask for some help here! Tomorrow I'm going to head out and buy some new CD RWs to see if that is the problem, and I really hope it's that simple!

Any advice would be appreciated
QUOTE Thanks
McYukon

 
McYukon's Avatar
 
Member Since: May 14, 2009
Location: Near Whitehorse, Yukon
Posts: 2,053
McYukon is a splendid one to beholdMcYukon is a splendid one to beholdMcYukon is a splendid one to beholdMcYukon is a splendid one to beholdMcYukon is a splendid one to beholdMcYukon is a splendid one to beholdMcYukon is a splendid one to beholdMcYukon is a splendid one to behold
Mac Specs: 2012 MBP i7 2.7 GHz 15" Matte - 16 GB RAM - 120 GB Intel SSD - 500 GB DataDoubler Mac OS 10.9

McYukon is offline
How are you trying to burn the images?
The easy way to do this is to make a Burn Folder (command+shift+n). Copy in the files, press the burn button and insert the disk when prompted.

Or you can use Burn that has some more options.
Burn - Home

Use the reputation system if a post helps you!
Mac Forums IRC Channel - Help build it by hanging out with us
The next sentence is true. The previous sentence is false.
QUOTE Thanks
Eadaoin

 
Member Since: Aug 10, 2010
Posts: 7
Eadaoin is on a distinguished road

Eadaoin is offline
I've already tried the burn folder method, and the drag and drop method, I've also tried using "Save As" from Photoshop Elements, but it keeps telling me I need to insert a blank CD but when I do that it tells me my blank CD is 'read only' even though the CD has never been used before and shouldn't have any permissions on it. I've tried it with several CDs with the same results.

I read that you can reformat CD RWs with Disk Utility but it seems to be missing from my mac as i explained in my first post.

Thanks to the link to Burn, I'll give that a try, but it's a bit worrying that Disk Utility isn't there. The only things in my Utilities folder are 2 folders called "Adobe Installers" and "Adobe Utilities" and X11 which I already installed so I could use GIMP.
QUOTE Thanks
Eadaoin

 
Member Since: Aug 10, 2010
Posts: 7
Eadaoin is on a distinguished road

Eadaoin is offline
OK so Burn allowed me to put the photos on the disk, so thanks very much for that information. I'll take them to the print shop today and hopefully won't have any problems getting them to print!

Do you think I should be worried about what I said in my previous post about missing utilities?
QUOTE Thanks
6string

 
Member Since: Sep 09, 2009
Location: Down Under :D
Posts: 5,484
6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold
Mac Specs: Back to my old 2.2GHz C2D MB after selling my MBP and wondering what my next Mac will be :)

6string is offline
So let me get this straight.
You have an admin account which you are logged into, and if you go to Applications, Utilities, there is only "Adobe Installers" and "Adobe Utilities" and X11, and it looks nothing like this:
QUOTE Thanks
Eadaoin

 
Member Since: Aug 10, 2010
Posts: 7
Eadaoin is on a distinguished road

Eadaoin is offline
Exactly 6string, I am logged into the admin account and my utilities folder looks like this:

QUOTE Thanks
Eadaoin

 
Member Since: Aug 10, 2010
Posts: 7
Eadaoin is on a distinguished road

Eadaoin is offline
Oh and I forgot to mention that when browsing through help on the mac yesterday and was given the option to open Disk Utility or go to Disk Utility an error message popped up saying that it was not installed.
QUOTE Thanks
6string

 
Member Since: Sep 09, 2009
Location: Down Under :D
Posts: 5,484
6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold
Mac Specs: Back to my old 2.2GHz C2D MB after selling my MBP and wondering what my next Mac will be :)

6string is offline
Ok, something has gone astray. It appears, that somehow (being new to Macs), you have accidentally moved, deleted, or renamed items which in turn has made a mess of things (you certainly aren't the first to do this).
I won't point you towards 3rd party software, which at a cost, could retrieve specific items off your install discs, because there could be a bunch of things missing, and we don't know what we want to retrieve.
I would strongly suggest backing up all your important files, and performing a clean install.
QUOTE Thanks
Eadaoin

 
Member Since: Aug 10, 2010
Posts: 7
Eadaoin is on a distinguished road

Eadaoin is offline
I had a horrible feeling that you were going to say that

I don't know how on earth I could have deleted the stuff that's missing, I'm a very cautious user, especially with being so new to macs! But however it happened doesn't matter I guess, what's important is fixing it.

Would you be able to point me to a link that will show me how to do a fresh install?

I have a ton of photo files, including plenty of RAW files so backing up will take me some time and lots of CDs.

I can't write to my external hard drive from the mac either, I used it all the time with my old laptop so I'm not sure whats wrong. I'll just have to stock up on CDs and get working
QUOTE Thanks
chas_m

 
chas_m's Avatar
 
Member Since: Jan 22, 2010
Location: Victoria, BC
Posts: 16,624
chas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond repute
Mac Specs: 2012 MBP, Black speakers, Black Benq second monitor, black(ish) iPhone 5s, Black 2012 iPad, etc.

chas_m is offline
Hold on.

1. For future reference, CD-RWs are a very impractical way to go. Buy yourself a cheap 4GB (or higher) USB thumb drive. Should cost $20-40 bucks.

2. Trying to back up all your stuff onto CD-Rs is simply NUTS. Reformat your external hard drive and use it, or buy a new one.
QUOTE Thanks
6string

 
Member Since: Sep 09, 2009
Location: Down Under :D
Posts: 5,484
6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold
Mac Specs: Back to my old 2.2GHz C2D MB after selling my MBP and wondering what my next Mac will be :)

6string is offline
Sounds like your external HD is in NTFS format, which is why you can't write to it.
If you data on the external HD, create a folder on your Mac desktop, and drag it all there, or even better, buy a new External HD just for your Mac, which you can pick up around the $50-$100 range for a decent WD one.
You will want to format your new external HD too as per the following steps.

With your external HD mounted, pop in your install disc, and reboot holding down the C key.
Select language, and go to the next screen.
In the menu bar, select utilities>disk utilites.
Now, select the external HD, click erase tab, format as Mac OS Extended (journaled) and name it, then click erase.
The reason I am not suggesting FAT32 format, is that your file size transfer will be limited in size, which you don't want.
Now, once you have it formatted, you can quit utilities, reboot your Mac, and backup using time machine.
To do this, go to >system preferences>time Machine>select disk(ext HD)>use for backup.
Off memory, time machine will then ask you if you want to backup now, and if not, you can right click on the ext HD and click backup now.
This will take a while as it is your first backup.
Once it is finished, you can then reboot from your install disc holding C again.

Clean Install:
-Boot from the install disc holding C while booting.
-Select language and click continue.
-Select utilities>disk utility in the menu bar.
-Select the HD at the top of the list on the left.
-Click erase tab.
-Format Mac Os Extended (Journaled).
-Name Macintosh HD.
-Click erase.
-Quit disk utility, and continue with installation.

Once the installation is complete, you will be prompted to restore from your time machine backup.
I would not do this. I would test the system first, and once you can see that everything is there ie disk utility, etc, then you can go to Applications>Utilities>Migration Assistant, and transfer all you files from there.
After all this, you should be back up and running
QUOTE Thanks
Eadaoin

 
Member Since: Aug 10, 2010
Posts: 7
Eadaoin is on a distinguished road

Eadaoin is offline
Thank you so much 6string for all your time and effort in helping me

I'm at work at the moment so only had a brief look through your post but I gather that you mean for me to back up all my files externally, do a clean install, then test that everything looks ok before putting all the files back onto the mac.

It sounds complicated for someone like me who doesn't know too much, but I'm sure I can manage it!

I have lots of data on my old external HD and I'm not sure I can afford a new one at the moment as money is tight but I'll look into it as it seems it will be essential.

I'll let you know how it goes.

Thanks to you to chas_m for the tip on backing up a thumb drive, I really think I'll need something a lot bigger like another external HD as with all the RAW files I have I'll need lots of room!
QUOTE Thanks
chas_m

 
chas_m's Avatar
 
Member Since: Jan 22, 2010
Location: Victoria, BC
Posts: 16,624
chas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond repute
Mac Specs: 2012 MBP, Black speakers, Black Benq second monitor, black(ish) iPhone 5s, Black 2012 iPad, etc.

chas_m is offline
Quote:
Originally Posted by Eadaoin View Post
Thanks to you to chas_m for the tip on backing up a thumb drive, I really think I'll need something a lot bigger like another external HD as with all the RAW files I have I'll need lots of room!
Sorry if I confused you, I was referring to taking your photos to the photo-printing place on that part of my post. It's much more practical to use a USB thumb drive for that purpose than it is a CD-RW.
QUOTE Thanks
6string

 
Member Since: Sep 09, 2009
Location: Down Under :D
Posts: 5,484
6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold
Mac Specs: Back to my old 2.2GHz C2D MB after selling my MBP and wondering what my next Mac will be :)

6string is offline
It may all sound a bit daunting, but it really isn't that difficult.
Just take in nice and slow, when you are feeling relaxed, with a cup of tea or coffee by your side, and follow the instructions note for note.... And if at any step you get stuck or are unsure, don't just wing it, but post back and ask if the need be.
I'm sure that you will find that it is all a lot simpler than it seems, and in no time, you will be helping others in similar situations

As for an external HD as a backup, it is almost as crucial as having a jerry can and a spare tyre when driving long distance out in the middle of nowhere!
QUOTE Thanks

Post Reply New Thread Subscribe


« Upgrading OS X 10.4 to 10.5 Leopard | Force flush of memory »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
Imac 24" Image Burn mikeyman Apple Desktops 2 09-02-2009 03:19 PM
Help with first Mac purchase (iMac or mini) devin_c_co Switcher Hangout 6 07-22-2009 01:44 PM
iMac can't browse MacBook Pro on the network LarryMcJ OS X - Operating System 2 06-28-2009 01:10 AM
Imac first impressions -- whoa! asolo Switcher Hangout 13 07-11-2006 01:29 PM
Intel Imac: DVD's That Burn at 8X geekboy2000 Apple Desktops 0 06-10-2006 05:16 PM

All times are GMT -4. The time now is 06:45 AM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?