08-04-2010, 08:03 AM

i have had my mac, running on os x 4.11, for almost 5 years now and until now it worked fine. recently i have had problems with speed and safari and was told sometimes reinstalling os x can help.

cd 1 installed fine with no problems. but when i insert cd 2 it explains there were errors installing software and to please try installing again. this message comes up immediatly.

i was wondering if someone could help me resolve this problem or simple how to abandon it and start from scratch?

08-04-2010, 02:02 PM

You might want to take a good look at your disk set. It sounds like disk 2 may be dirty or scratched and can't be read. There is also a possibility that it's your optical drive that's acting up. Try reinstalling again.

Some advice that you may have heard before: If something is working OK, don't try to fix it. Reinstalling the operating system can lead to more problems as you found out.

Regards.

08-04-2010, 09:10 PM

Yeah. Take an incremental approach. Try the simple stuff first!