New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

Start a Discussion

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
OS X - Operating System General OS operation information and support

Trouble logging in on iMac

Post Reply New Thread Subscribe

Thread Tools

Member Since: Jul 05, 2010
Posts: 1
Massie is on a distinguished road

Massie is offline
Hi Apple fans,

Hope someone can help me out. I have trouble logging in to my iMac. After entering my password I see a blue screen, then the Apple screen with the stars and then the login process stops and returns to the inital login screen. I am 100% sure I have the correct password. I am a bit stressed about this issue because now I can not get to my files and photos Especially the thought of losing all my photos is causing sleepless nights. So I hope someone can give me some advice on what to do.

I have tried finding an answer on the support pages from Apple, and think I need to do something with the installation DVD and removing a profile. And there is my bad luck, I must have stored to good to be found, but I don't have the installation dvd which belongs to my iMac. Hope you understand the trouble I am in. Do you know if and how I can get a new installation dvd? Or do you know any other means to solve the login issue?

I would be very very grateful to anyone who can give me some advice. As you understand from this message I am not so familiar with troubleshooting or computer issues. That was exactly the reason why I choose Apple after years of struggling with Windows computers. Hope this is a one off issue with a great solution from one of you.

Many thanks for reading this.

QUOTE Thanks

chscag's Avatar
Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 44,828
chscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond repute
Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, Yosemite

chscag is online now
No need to be stressed out. However, in order to do any kind of trouble shooting for your iMac you really need the original install DVD. It would have helped if you provided us with some info about your iMac (year, model) and which operating system is installed (Leopard, Snow Leopard).

There are several ways to obtain another install DVD, but the best way may be to call Apple customer support, give them your exact model number of the iMac and ask them to send you another DVD set. (The sets are specific by model.) They will probably charge you for the replacements. I'm assuming you have an Intel iMac which means you can also go into any Best Buy store or Apple store and purchase a retail copy of Snow Leopard for $29.99. That DVD can be used to do the trouble shooting.

A hint about storing photos: I always recommend that valuable and irreplaceable photos be copied to a permanent media source rather than only be stored on a hard drive. A good place to store photos would be on quality DVD media.

Let us know.

QUOTE Thanks

Post Reply New Thread Subscribe

« Network switching | Quick printer question »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread Starter
Last Post
Trouble with AVCHD in Premiere Pro on iMac Quad Core davidpro Movies and Video 0 04-14-2010 03:58 PM
iMac airport trouble Soup80 Internet, Networking, and Wireless 4 01-28-2010 11:50 PM
Trouble printing to Epson Stylus 880 from iMac yung Other Hardware and Peripherals 8 09-16-2009 03:46 PM
Trouble moving files from PC to iMAc silvine Switcher Hangout 3 05-16-2008 06:25 PM
Trouble with iMac G5 Ethan Allen Apple Desktops 0 01-18-2005 07:14 PM

All times are GMT -4. The time now is 11:30 PM.

Powered by vBulletin
Copyright ©2000 - 2015, Jelsoft Enterprises Ltd.

Welcome to

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!

(4 digit year)

Already a member?