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  1. #1

    coco k's Avatar
    Member Since
    May 30, 2009
    Location
    Melbourne, Australia
    Posts
    10
    Specs:
    17" MBP 2.4GHz / 4GB RAM / OS X 10.6.3
    Software Update Server not responding
    Recently installed a new hard drive and am in the process of setting up my internet connection, one problem I am encountering is the inability to use the Software Update Feature.
    Error message:

    The Software Update Server (192.168.1.12) is not responding.
    Check to make sure your network connection is operating normally. If there are no issues with your connection, contact your network administrator for assistance.

    The internet is working fine in all other areas, this error occurs wired and wireless.
    I am on OS X 10.6.3. Macbook Pro Core 2 Duo.

    Any ideas would be appreciated.

    Thank you

  2. #2

    coco k's Avatar
    Member Since
    May 30, 2009
    Location
    Melbourne, Australia
    Posts
    10
    Specs:
    17" MBP 2.4GHz / 4GB RAM / OS X 10.6.3
    Answer Found
    I found the answer here in the forum

    In >Library\Preferences find com.apple.SoftwareUpdate.plist move it to the desktop, log out of your account then log back in and then run Software Update. If it runs smoothly delete the file you moved onto the desktop.

    Thank you Slydude

  3. #3

    TattooedMac's Avatar
    Member Since
    May 19, 2009
    Location
    Waiting for a mate . . .
    Posts
    8,437
    Specs:
    21" iMac 2.9Ghz 16GB RAM - 10.11.3, iPhone6s & iPad Air 2 - iOS 9.2.1, ATV 4Th Gen tvOS, ATV3
    Ahhh great to see someone doing right and using the search function. Well done coco and great to see you got a out come ...

    +1 rep

    And good to see Slydude had the answer
    Dont forget to use the Reputation System if someone has helped you out !!!
    Arguing with a zealot is only slightly easier than tunneling through a mountain with your forehead!!!!!
    MoTM ☆☆☆

  4. #4


    Member Since
    Apr 27, 2011
    Posts
    1
    it didnt work
    I had exactly the same problem ,i followed the instructions and it still doesnt work, help....

  5. #5


    Member Since
    May 20, 2011
    Posts
    1
    Software Update update.local not responding
    I am having the same issue and have tried restarting my devices, removing the plist, nothing seems to work. Any other suggestions?

  6. #6


    Member Since
    Jan 01, 2012
    Posts
    1
    another suggestion
    Ran into this issue after upgrading my macbook from leopard to snow leopard. All of a sudden updates wouldn't run because it couldn't find update.local.

    To fix it, I had to delete com.apple.SoftwareUpdate.plist

    from both my local user directory: ~/Library/Preferences

    and also the system directory: /Library/Preferences

    I also deleted a similar file from ~/Library/Preferences/ByHost and also deleted ~/Library/Caches/com.apple.SoftwareUpdate.plist

    Not sure if those last two were required to fix the problem but I mention because after deleting those 4 files and restarting, SoftwareUpdate began working again.

    Hope that helps someone.

  7. #7


    Member Since
    Jun 08, 2009
    Posts
    2
    Quote Originally Posted by terryjray View Post
    Ran into this issue after upgrading my macbook from leopard to snow leopard. All of a sudden updates wouldn't run because it couldn't find update.local.

    To fix it, I had to delete com.apple.SoftwareUpdate.plist

    from both my local user directory: ~/Library/Preferences

    and also the system directory: /Library/Preferences

    I also deleted a similar file from ~/Library/Preferences/ByHost and also deleted ~/Library/Caches/com.apple.SoftwareUpdate.plist

    Not sure if those last two were required to fix the problem but I mention because after deleting those 4 files and restarting, SoftwareUpdate began working again.

    Hope that helps someone.
    thanks for the extra tip. I had to do the same. Deleting only the plist in my user folder was not enough. I had to delete also in Library>Preferences and then restart the computer.

  8. #8


    Member Since
    Mar 05, 2013
    Posts
    1
    software update fix
    Quote Originally Posted by terryjray View Post
    Ran into this issue after upgrading my macbook from leopard to snow leopard. All of a sudden updates wouldn't run because it couldn't find update.local.

    To fix it, I had to delete com.apple.SoftwareUpdate.plist

    from both my local user directory: ~/Library/Preferences

    and also the system directory: /Library/Preferences

    I also deleted a similar file from ~/Library/Preferences/ByHost and also deleted ~/Library/Caches/com.apple.SoftwareUpdate.plist

    Not sure if those last two were required to fix the problem but I mention because after deleting those 4 files and restarting, SoftwareUpdate began working again.

    Hope that helps someone.
    This helped me! Thank you VERY MUCH!!! I'm not a computer person, and I was able to follow your directions. I'm very grateful!

  9. #9

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    22,014
    Specs:
    Imac 27" Retina 5K, 512GB Flash Storage, 3.3Ghz, 16GB memory, OS X.11.5.
    And as a suggestion download and run the OS X.6.8 Combo Updater direct from the Apple web site:-

    Mac OS X 10.6.8 Update Combo v1.1
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

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