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  1. #1


    Member Since
    Apr 18, 2010
    Posts
    5
    New Mac user, need help
    Hello everyone,
    I'm new to the forum, obviously Anyways, I have been toying with
    the idea of learning to use a Mac just to see if maybe I would like it more
    than PC. Well, this weekend I picked up a Macbook Air from a Pawnshop for
    a good deal. The only issue is that I didnt realize that the original user is
    setup as admin with a password, so I cant update any of the software!
    I dont have the original disk, so I cant reinstall I am able to use it, but
    it has isses because it needs the updates. It is a model 1,1 1.6GHZ 2G of
    ram and an 80G HD. It also has OS X 10.5.5 installed, but when I run
    updates it needs ALOT! of updates and it keeps asking for the admin PW!
    How do I solve this problem? My cousin has Leopard disk, so can I use his
    disk to format the HD and re-install the OS? Doing some research, I am not
    sure now that I got a good Mac model being so old. What I dont understand
    is how can it be slow being a Duo core unit? My old 2.9MHZ centrino PC
    will run anything I install on it and this Duo core Mac can't even run IMOVIE.?

    Anyways, any help would help me. I would normally approach this problem just like a PC, but it being a Mac I thought I'd ask the experts.

    Thanks,
    Ram68

  2. #2


    Member Since
    Apr 01, 2010
    Posts
    102
    Specs:
    MacBook Pro on OS X Mavericks
    Sounds like the computer just needs to start clean. You need to reinstall the operating system fresh and start anew. It will erase any information that the previous owner had on there. If your friend has the disk, by all means, use it.
    - Currently using a MacBook Pro running OS X Mavericks
    - syncs with iPhone 5S, iPod Touch, and iPad Mini

  3. #3

    Lifeisabeach's Avatar
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    By all means do NOT use a friend's disc. Besides the fact that it is illegal (and recommending such is against the forum's TOS), if that disc is the factory one that shipped with your friend's Mac, it won't work (those are machine-specific).

    You should go ahead and just grab a retail copy of Snow Leopard (10.6) for yourself and reinstall OS X from scratch. The manual walks you through everything. Wiping that drive clean and getting a fresh start hopefully will make a noticable difference. You just have no idea what the original owner did to it.

    Please verify and include the exact model/year of your Mac and OS X version number (available from "About This Mac", then "More Info" on the Apple menu).
    ------
    Links: Onyx | EasyFind | Apple Hardware Test | How to test your hard drive | The Safe Mac » Adware Removal Guide | Uninstall MacKeeper
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    Lifeisabeach - Mac-Forums Member of the Month June 2009, Feb 2012, and March 2013.

  4. #4


    Member Since
    Apr 18, 2010
    Posts
    5
    Should I install snow leopard or just leopard because I don't think snow leopard will really work that well on my old MacAir. Please correct me if I'm wrong.

  5. #5

    Lifeisabeach's Avatar
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    Quote Originally Posted by ram68 View Post
    Should I install snow leopard or just leopard because I don't think snow leopard will really wor that well on my old MacAir. Please correct me if I'm wrong.
    I'd grab Snow Leopard. It's a much better OS than Leopard is and will probably be faster for you. It's also a lot cheaper.

    Please verify and include the exact model/year of your Mac and OS X version number (available from "About This Mac", then "More Info" on the Apple menu).
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    Links: Onyx | EasyFind | Apple Hardware Test | How to test your hard drive | The Safe Mac » Adware Removal Guide | Uninstall MacKeeper
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    Lifeisabeach - Mac-Forums Member of the Month June 2009, Feb 2012, and March 2013.

  6. #6

    toMACsh's Avatar
    Member Since
    Jul 30, 2009
    Location
    Wisconsin
    Posts
    6,134
    Specs:
    Mac Mini (Late 2014) 2.6GHz Intel Core i5 Memory: 8GB 1600MHz DDR3
    You can tell us you're a new Mac user in your post, and we can assume you're posting because you have a question, or "need help". Please use the topic title to identify what you need help with. It's actually one of the "rules" here. Not saying this is a rigid kind of place, just that descriptive titles are helpful.

    SL should run ok with those specs. Since it already has 10.5.5 you can "legally" buy the $29 disc.

  7. #7


    Member Since
    Apr 18, 2010
    Posts
    5
    Sorry about that. So, I can buy the upgrade and do a fresh install with it? I wish there was another way because it has office on it and that's one of the reasons I got blind sided and didn't fully check for passwords. Oh well, I would rather start fresh since it does run kinda slow and probably would give me some more drive space. I'll go out and buy SL as long as I'll fix my problem and it will work. I was starting to get buyers remorse, but an extra $29 is ok to get it at a starting point. Thanks for all the fast replies! I will give The Mac world a try. This is a great forum!

    Ram68

  8. #8


    Member Since
    Sep 09, 2009
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    Down Under :D
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    Back to my old 2.2GHz C2D MB after selling my MBP and wondering what my next Mac will be :)
    Once you get it going, you can download NeoOffice or OpenOffice instead of having Microsoft Word.... They are free downloads.

  9. #9

    toMACsh's Avatar
    Member Since
    Jul 30, 2009
    Location
    Wisconsin
    Posts
    6,134
    Specs:
    Mac Mini (Late 2014) 2.6GHz Intel Core i5 Memory: 8GB 1600MHz DDR3
    Quote Originally Posted by ram68 View Post
    So, I can buy the upgrade and do a fresh install with it? I wish there was another way because it has office on it ...
    It's not like Windows. (although I don't know how reinstalling Windows goes down) Anyway, you can install SL without losing Office. But, at some point you're going to need a disc for Office, probably for Office 2010 for Mac, rumored to be coming out before 2020.

    No worries about my "rant" regarding the title. I should give up on that. There are at least two a day in the forums I visit here with non-descriptive titles. It's a losing battle.

  10. #10

    Lifeisabeach's Avatar
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    Quote Originally Posted by ram68 View Post
    Sorry about that. So, I can buy the upgrade and do a fresh install with it? I wish there was another way because it has office on it and that's one of the reasons I got blind sided and didn't fully check for passwords. Oh well, I would rather start fresh since it does run kinda slow and probably would give me some more drive space. I'll go out and buy SL as long as I'll fix my problem and it will work. I was starting to get buyers remorse, but an extra $29 is ok to get it at a starting point. Thanks for all the fast replies! I will give The Mac world a try. This is a great forum!
    I'll second those recommendations by 6string. MS Office may be on there, but since you don't actually have the discs, you don't actually have the rights to have it on there. Chances are high that you don't really need MS Office in particular anyway. OpenOffice is a great free alternative that supports most of the features in MS Office. It's highly unlikely you'd really miss anything.

    Please verify and include the exact model/year of your Mac and OS X version number (available from "About This Mac", then "More Info" on the Apple menu).
    ------
    Links: Onyx | EasyFind | Apple Hardware Test | How to test your hard drive | The Safe Mac » Adware Removal Guide | Uninstall MacKeeper
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    Lifeisabeach - Mac-Forums Member of the Month June 2009, Feb 2012, and March 2013.

  11. #11


    Member Since
    Apr 18, 2010
    Posts
    5
    Terminal commands
    Did a search on this forum and found these terminal commands for resetting the admin password, but not sure I want to try this. Has anyone ever tried it?

    To reset your OS X password without an OS X CD you need to enter terminal and create a new admin account:

    Reboot
    Hold apple + s down after you hear the chime.
    When you get text prompt enter in these terminal commands to create a brand new admin account (hitting return after each line):

    mount -uw /
    rm /var/db/.AppleSetupDone
    shutdown -h now

    After rebooting you should have a brand new admin account. When you login as the new admin you can simply delete the old one and you’re good to go again!

  12. #12


    Member Since
    Apr 18, 2010
    Posts
    5
    Never Mind on the scripts, got it working; kinda
    Thanks for all the input. I quess my last post was taboo because no one commented on it; sorry about that. Anyways, I bought SL and did the upgrade and updated all the applications that needed updating. The only issue I have now is that imovie doesnt work I launch it and the menus come up at the top of the screen, but I never get a window. I click it again and I get a grey window that just sits there. I also read that the only way to link a HD video camera to imovie is via Firewire; well my
    MBA doesnt have FW! Tried reloading imovie and still the same results!
    Is my MBA model 1,1 1.6GHz just too slow for this program?

    Thanks,
    Ram68

  13. #13

    Lifeisabeach's Avatar
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    Quote Originally Posted by ram68 View Post
    Thanks for all the input. I quess my last post was taboo because no one commented on it; sorry about that. Anyways, I bought SL and did the upgrade and updated all the applications that needed updating. The only issue I have now is that imovie doesnt work I launch it and the menus come up at the top of the screen, but I never get a window. I click it again and I get a grey window that just sits there. I also read that the only way to link a HD video camera to imovie is via Firewire; well my
    MBA doesnt have FW! Tried reloading imovie and still the same results!
    Is my MBA model 1,1 1.6GHz just too slow for this program?
    There was nothing taboo about your last post. It's more likely that no one watching this thread knew the answer.

    As for iMovie… you may need to reinstall the iLife suite, unless the version you have isn't compatible with Snow Leopard. I know at least iLife '08 and onwards is supposed to be.

    Please verify and include the exact model/year of your Mac and OS X version number (available from "About This Mac", then "More Info" on the Apple menu).
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    Lifeisabeach - Mac-Forums Member of the Month June 2009, Feb 2012, and March 2013.

  14. #14


    Member Since
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    Location
    Down Under :D
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    Back to my old 2.2GHz C2D MB after selling my MBP and wondering what my next Mac will be :)
    Quote Originally Posted by ram68 View Post
    Did a search on this forum and found these terminal commands for resetting the admin password, but not sure I want to try this. Has anyone ever tried it?

    To reset your OS X password without an OS X CD you need to enter terminal and create a new admin account:

    Reboot
    Hold apple + s down after you hear the chime.
    When you get text prompt enter in these terminal commands to create a brand new admin account (hitting return after each line):

    mount -uw /
    rm /var/db/.AppleSetupDone
    shutdown -h now

    After rebooting you should have a brand new admin account. When you login as the new admin you can simply delete the old one and you’re good to go again!
    Sorry, I didn't see this post.

    I posted this for someone the other day who was in a pickle, but it didn't work for them as there was no admin account on their Mac due to a mix up at the Apple store when they setup his computer.
    I'm sure it would have worked in your case, but always better to have install discs anyway,

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