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OS X - Operating System General OS operation information and support

OS 10.4.10 Install from Bundled Disk


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dcheek

 
Member Since: Apr 13, 2010
Location: Westfield, New Jersey
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Mac Specs: iMac, 20", 2 GB Ram, 233 GB HD, Running 10.4.11

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Great news. Went to the local Apple store and the loaded the operating software of my choice, and did all the updates for NO CHARGE!!!!!!!! Took about 1 1/2 hours. Machine works perfectly now and my faith in the Apple company has been sealed forever. The only thing left to do is call Applecare and order restore disks that will work for this computer in the future.

Try to do this with a PC and it would cost you a fortune.

Dave
Mac user since 1986
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pigoo3

 
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Quote:
Originally Posted by dcheek View Post
Great news. Went to the local Apple store and the loaded the operating software of my choice, and did all the updates for NO CHARGE!!!!!!!! Took about 1 1/2 hours. Machine works perfectly now and my faith in the Apple company has been sealed forever.
WOW...I haven't heard of that before! Apple has really good customer service.

- What OS did you install?
- What exactly happened at the Apple Store?
- What was the conversation like with whomever helped you?

Seems like this would be an interesting story...I for one have not heard of someone being able to do this.

Thanks a bunch,

- Nick

- Computer slow, too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some speedup tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
- Apple Battery Info. Battery
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dcheek

 
Member Since: Apr 13, 2010
Location: Westfield, New Jersey
Posts: 23
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Mac Specs: iMac, 20", 2 GB Ram, 233 GB HD, Running 10.4.11

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Nick,
I installed Tiger 10.4.11 with all the current updates.
We (my prepress guy and I) made an appointment for 10:00 AM at the Short Hills, NJ Apple store. We arrived at 9:45 and the store was already open. An associate confirmed who we were and our appointment time and asked us to wait at the counter. At 10:00 a "Genius" asked if he could help. I told him I bought this computer with no operating system so he said, "No Problem, what version do you want to install?" I said I would like Tiger 10.4.11. Again he said "No problem". He proceeded to attach a drive that has every System version and selected 10.4.11. After installation he asked, "Do you want me to do all the updates?" Of course I said yes. He advised us that this might take some time but, I thought this would go much faster with their internet connection as opposed to my meager DSL. We were out of the store by 11:30 and back to work by 12:00 noon.

The overall experience was, dare I say, fun. And I had an hour and a half to play with all the new Apple products. One thing I might advise anyone with a similar situation is to go during the week, first thing in the morning. You get to chose the expert you want and there is less disruption. In fact, when things started to get busy, our "Genius" asked if he could move to another customer while our machine was loading . This was no big deal since you have to wait for everything to load anyway.

So, for those who purchased a used computer with no operating system, or have lost or destroyed their restore disks, the Apple Store has the solution. I can't believe how easy (and cheap) it was to do!

Dave
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pigoo3

 
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Congrats Dave...that's pretty cool!

- Nick

- Computer slow, too many "beachballs", read this: Beachballs
- Computer seems slower than it used to? Read this for some speedup tips: Speedup
- Almost full hard drive? Some solutions. Out of Space
- Apple Battery Info. Battery
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chas_m

 
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Quote:
Originally Posted by dcheek View Post
The reason I want the older Tiger version of the software was so I could use my Creative Suite 3 software, unless it will run on Snow Leopard??
Creative Suite 3 runs fine on Snow Leopard (I use it every day). It will obviously have to be re-installed from your original discs, but it works fine.

At $30 retail, Snow Leopard is your best option. You should strongly consider the Mac Box Set (which includes iLife 09 and iWork 09) in order to get everything (and more) that the Mac should have come with.
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dcheek

 
Member Since: Apr 13, 2010
Location: Westfield, New Jersey
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Mac Specs: iMac, 20", 2 GB Ram, 233 GB HD, Running 10.4.11

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Quote:
Originally Posted by chas_m View Post
Creative Suite 3 runs fine on Snow Leopard (I use it every day). It will obviously have to be re-installed from your original discs, but it works fine.

At $30 retail, Snow Leopard is your best option. You should strongly consider the Mac Box Set (which includes iLife 09 and iWork 09) in order to get everything (and more) that the Mac should have come with.
Thanks for the info. I will tell my prepress guy.
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