Trojan virus

legalgrl · legalgrl #1 (**permalink**)

03-15-2010, 08:58 PM

hey guys! i'm new here, so i hope i am posting this in the right thread. i have never had a virus on my mac before, but i ran a norton antivirus scan tonight after having some problems with safari and it found a trojan byteverify (i think). it was very quick and once i told it to fix it, it quarantined it, but i am almost positive that is what it said.

i thought something was wrong because i went to maytag's website for my dad and all of a sudden safari was frozen and then i couldn't get back on it even though i had an internet connection.

norton quarantined the file. it was in my library cache - in the java and is a zip file. i do not know how to get the whole file name from the norton log because it is long. it ends with v1.0/jar/gsb50.jar - 112aa26 - 46386e8.zip

i did a second scan and it says there are no viruses found.

safari is working. it actually started working even before the file was quarantined once i cleaned the cache and reset safari.

i was just wondering if my macbook is okay and if i have to worry about further damage or anything. can i delete that file from quarantine or is it too important? i really do not know a lot about the mac operating system. i have been learning for a while, but really do not know what to look for or what to do when there are problems.

any help is greatly appreciated! thank-you so much!

TattooedMac · TattooedMac #2 (**permalink**)

03-15-2010, 09:05 PM

Your Mac is fine. As i stands today there is NO know virus that can affect your Mac. There was 1 trojan going around in a iLife 09 torrent and that is not a virus.
Read this thread and even though it was a fews years ago it still pertains to this day and age.

Official Mac Antivirus and Firewall FAQ

Cheers

legalgrl · legalgrl #3 (**permalink**)

03-15-2010, 09:08 PM

thank-you for the response and the link! i'm curious.. why did norton antivirus pick it up as a trojan?

legalgrl · legalgrl #4 (**permalink**)

03-15-2010, 09:15 PM

one more question... so this trojan, malware or whatever it actually is, cannot really affect a mac?

harryb2448 · harryb2448 #5 (**permalink**)

03-15-2010, 10:24 PM

Step one go to the Symantec web site and download NAV uninstaller. Step two running that is critical as dragging to the trash will not work, There are no mac OS X viri, and the known trojans only come from suspect web sites, including pirated software,

legalgrl · legalgrl #6 (**permalink**)

03-15-2010, 10:55 PM

thanks, but i don't want to uninstall norton antivirus. is there a reason people would? does it not work well?

i just think it's weird that my safari wouldn't work and now every so often it keeps telling me the page failed to open bc it is not connected to the internet. (being that it supposedly was in my java file) i have never had these problems before. i really just want to make sure the mac isn't infected with a virus, malware, spyware, whatever. i didn't understand why the software would tell me i have one when it really isn't a problem? i have had the software for months and it never has picked up anything at all. only today after safari wouldn't run.

thanks again for the help and replies.

TattooedMac · TattooedMac #7 (**permalink**)

03-15-2010, 11:19 PM

The main reason people un install norton is they dont require it, and on that it is such a big hog of resources that it can bog down other Apps you are running.
The only reason i would have it is if i had Windows running on bootcamp or Parallels where the Windows OS would be prone to any virus/trojan/malware ....
But for the Mac OS side i would really think about not having it on there

Cheers

legalgrl · legalgrl #8 (**permalink**)

03-15-2010, 11:23 PM

ok, thank-you very much for your help

harryb2448 · harryb2448 #9 (**permalink**)

03-16-2010, 05:34 PM

Think about it. There are no viri for Mac OS X so what do you download from Symantec when you update virus definitions? Simple .. purely Windows definitions and these viri cannot run on the Mac. Have a read of this, which whilst a couple of years old, is still current as there have been no viri. It will be trumpeted throughout the world if there ever is one:-

http://reviews.cnet.com/8301-13727_7...l?tag=mfiredir

If you do run Boot Camp download Microsoft Security Essentials when booted from the Windows partition. It is a gteat program for PC's and I use it on my Dell laptop exclusively. And it is free including the updates!

TattooedMac #2 (permalink)
Member Since: May 19, 2009 Location: Western Astraya Posts: 6,445 Mac Specs: 13"MBP 2.9Ghz Intel Core i7 10.8.3 ~ iPhone5 6.1.3 ~ iPad Mini 6.1.3 ~ ATV2 5.2.1	03-15-2010, 09:05 PM Your Mac is fine. As i stands today there is NO know virus that can affect your Mac. There was 1 trojan going around in a iLife 09 torrent and that is not a virus. Read this thread and even though it was a fews years ago it still pertains to this day and age. Official Mac Antivirus and Firewall FAQ Cheers Dont forget to use the Reputation System if someone has helped you out !!! “I have absolutely no pleasure in the stimulants in which I sometimes so madly indulge. It has not been in the pursuit of pleasure that I have periled life and reputation and reason. It has been the desperate attempt to escape from torturing memories, from a sense of insupportable loneliness and a dread of some strange impending doom ….”― Edgar Allan Poe
	QUOTE Thanks

TattooedMac #7 (permalink)
Member Since: May 19, 2009 Location: Western Astraya Posts: 6,445 Mac Specs: 13"MBP 2.9Ghz Intel Core i7 10.8.3 ~ iPhone5 6.1.3 ~ iPad Mini 6.1.3 ~ ATV2 5.2.1	03-15-2010, 11:19 PM The main reason people un install norton is they dont require it, and on that it is such a big hog of resources that it can bog down other Apps you are running. The only reason i would have it is if i had Windows running on bootcamp or Parallels where the Windows OS would be prone to any virus/trojan/malware .... But for the Mac OS side i would really think about not having it on there Cheers Dont forget to use the Reputation System if someone has helped you out !!! “I have absolutely no pleasure in the stimulants in which I sometimes so madly indulge. It has not been in the pursuit of pleasure that I have periled life and reputation and reason. It has been the desperate attempt to escape from torturing memories, from a sense of insupportable loneliness and a dread of some strange impending doom ….”― Edgar Allan Poe
	QUOTE Thanks

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Virus Myths	appleXcore	OS X - Operating System	9	10-21-2009 09:12 PM
the big virus question...	jpfritz	OS X - Operating System	10	09-23-2009 10:02 AM
Mac 10.x hosting Windows Virus'	mtyoung400	OS X - Apps and Games	2	05-25-2009 11:27 PM
Stupid Windows Virus	Matt	Schweb's Lounge	15	08-02-2004 04:05 AM

Trojan virus

Internet Services

Web Development

Digital Marketing

Consumer Tech

legalgrl #1 (permalink)
Member Since: Mar 15, 2010 Posts: 5	03-15-2010, 08:58 PM hey guys! i'm new here, so i hope i am posting this in the right thread. i have never had a virus on my mac before, but i ran a norton antivirus scan tonight after having some problems with safari and it found a trojan byteverify (i think). it was very quick and once i told it to fix it, it quarantined it, but i am almost positive that is what it said. i thought something was wrong because i went to maytag's website for my dad and all of a sudden safari was frozen and then i couldn't get back on it even though i had an internet connection. norton quarantined the file. it was in my library cache - in the java and is a zip file. i do not know how to get the whole file name from the norton log because it is long. it ends with v1.0/jar/gsb50.jar - 112aa26 - 46386e8.zip i did a second scan and it says there are no viruses found. safari is working. it actually started working even before the file was quarantined once i cleaned the cache and reset safari. i was just wondering if my macbook is okay and if i have to worry about further damage or anything. can i delete that file from quarantine or is it too important? i really do not know a lot about the mac operating system. i have been learning for a while, but really do not know what to look for or what to do when there are problems. any help is greatly appreciated! thank-you so much!
	QUOTE Thanks

legalgrl #4 (permalink)
Member Since: Mar 15, 2010 Posts: 5	03-15-2010, 09:15 PM one more question... so this trojan, malware or whatever it actually is, cannot really affect a mac?
	QUOTE Thanks

harryb2448 #5 (permalink)
Member Since: Nov 28, 2007 Location: Nambucca Heads Australia Posts: 14,055 Mac Specs: iMac i5 2.7GHz OS X.8.3	03-15-2010, 10:24 PM Step one go to the Symantec web site and download NAV uninstaller. Step two running that is critical as dragging to the trash will not work, There are no mac OS X viri, and the known trojans only come from suspect web sites, including pirated software,
	QUOTE Thanks

legalgrl #6 (permalink)
Member Since: Mar 15, 2010 Posts: 5	03-15-2010, 10:55 PM thanks, but i don't want to uninstall norton antivirus. is there a reason people would? does it not work well? i just think it's weird that my safari wouldn't work and now every so often it keeps telling me the page failed to open bc it is not connected to the internet. (being that it supposedly was in my java file) i have never had these problems before. i really just want to make sure the mac isn't infected with a virus, malware, spyware, whatever. i didn't understand why the software would tell me i have one when it really isn't a problem? i have had the software for months and it never has picked up anything at all. only today after safari wouldn't run. thanks again for the help and replies.
	QUOTE Thanks

legalgrl #8 (permalink)
Member Since: Mar 15, 2010 Posts: 5	03-15-2010, 11:23 PM ok, thank-you very much for your help
	QUOTE Thanks

harryb2448 #9 (permalink)
Member Since: Nov 28, 2007 Location: Nambucca Heads Australia Posts: 14,055 Mac Specs: iMac i5 2.7GHz OS X.8.3	03-16-2010, 05:34 PM Think about it. There are no viri for Mac OS X so what do you download from Symantec when you update virus definitions? Simple .. purely Windows definitions and these viri cannot run on the Mac. Have a read of this, which whilst a couple of years old, is still current as there have been no viri. It will be trumpeted throughout the world if there ever is one:- http://reviews.cnet.com/8301-13727_7...l?tag=mfiredir If you do run Boot Camp download Microsoft Security Essentials when booted from the Windows partition. It is a gteat program for PC's and I use it on my Dell laptop exclusively. And it is free including the updates!
	QUOTE Thanks

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)