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OS X - Operating System General OS operation information and support

Kernel Panic when opening iTunes


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wcbennett3

 
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Member Since: Feb 12, 2010
Location: Greensboro, NC
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Mac Specs: MacBook 2.1 GHz Intel Core 2 Duo, 2GB SDRAM, 250GB/WD 320GB MyBook/WD 320GB MyPassport, OS X 10.6.2

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I have my iTunes library on an external hard drive. This hard drive formerly stayed connected to my G4; however, the main drive on the G4 is failing, so I connected the external hard drive to my MacBook. Whenever I open iTunes now, I get a Kernel Panic immediately. I pasted the log below. What can I do to get access to my library?



Interval Since Last Panic Report: 177350 sec
Panics Since Last Report: 6
Anonymous UUID: 9F06C797-719A-4FB8-8F0C-2BE76EAA709C

Tue Feb 16 16:29:15 2010
panic(cpu 0 caller 0x2da7dd): "vnode_put(0x7bc0534): iocount < 1"@/SourceCache/xnu/xnu-1486.2.11/bsd/vfs/vfs_subr.c:3773
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x2fc6baf8 : 0x21b2bd (0x5cf868 0x2fc6bb2c 0x223719 0x0)
0x2fc6bb48 : 0x2da7dd (0x5968d0 0x7bc0534 0x2fc6bd3c 0x0)
0x2fc6bb68 : 0x2da88e (0x7bc0534 0x62e2004 0x0 0x0)
0x2fc6bb88 : 0x2dae42 (0x7bc0534 0x2fc6bd3c 0x0 0x2fc6bd7c)
0x2fc6bd98 : 0x2e7715 (0x7bc0534 0x57b8844 0x2fc6bf5c 0x57b8844)
0x2fc6bf78 : 0x4ee5dc (0x67aa540 0x57b8740 0x57b8784 0xbfffd5c4)
0x2fc6bfc8 : 0x29deb8 (0x590b3c0 0x0 0x10 0x5331f04)

BSD process name corresponding to current thread: iTunes

Mac OS version:
10C540

Kernel version:
Darwin Kernel Version 10.2.0: Tue Nov 3 10:37:10 PST 2009; root:xnu-1486.2.11~1/RELEASE_I386
System model name: MacBook4,1 (Mac-F22788A9)

System uptime in nanoseconds: 118248987705
unloaded kexts:
(none)
loaded kexts:
com.rim.driver.BlackBerryUSBDriverInt 0.0.33
com.apple.filesystems.msdosfs 1.6 - last loaded 29746335909
com.apple.driver.InternalModemSupport 2.6.0
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleTyMCEDriver 1.0.1d8
com.apple.driver.AppleHWSensor 1.9.2d0
com.apple.driver.AppleHDA 1.7.9a4
com.apple.driver.AudioAUUC 1.0
com.apple.driver.AppleUpstreamUserClient 3.1.0
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.2
com.apple.driver.AppleIntelYonahProfile 14
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.driver.AppleIntelNehalemProfile 11
com.apple.driver.AppleIntelMeromProfile 19
com.apple.driver.ACPI_SMC_PlatformPlugin 4.0.1d0
com.apple.driver.AppleLPC 1.4.9
com.apple.driver.AppleGraphicsControl 2.8.16
com.apple.driver.AppleBacklight 170.0.14
com.apple.driver.AppleIntelGMAX3100 6.0.6
com.apple.driver.AppleIntelGMAX3100FB 6.0.6
com.apple.driver.AppleUSBTrackpad 1.8.0b4
com.apple.driver.AppleUSBTCKeyEventDriver 1.8.0b4
com.apple.driver.AppleUSBTCKeyboard 1.8.0b4
com.apple.driver.AppleIRController 251.1.4
com.apple.driver.CSRHIDTransitionDriver 2.2.4f3
com.apple.iokit.SCSITaskUserClient 2.6.0
com.apple.driver.AppleUSBHub 3.8.4
com.apple.iokit.IOAHCIBlockStorage 1.6.0
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTyp eZlib 1.0.0d1
com.apple.iokit.AppleYukon2 3.1.14b1
com.apple.driver.AppleFWOHCI 4.4.0
com.apple.driver.AppleAHCIPort 2.0.1
com.apple.driver.AppleIntelPIIXATA 2.5.0
com.apple.driver.AppleUSBEHCI 3.7.5
com.apple.driver.AirPortBrcm43xx 421.91.26
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleUSBUHCI 3.7.5
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleRTC 1.3
com.apple.driver.AppleHPET 1.4
com.apple.driver.AppleACPIButtons 1.3
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.3
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClien t 96.0.0
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 96.0.0
com.apple.driver.AppleHDAPlatformDriver 1.7.9a4
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleHDAHardwareConfigDriver 1.7.9a4
com.apple.driver.DspFuncLib 1.7.9a4
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.driver.AppleHDAController 1.7.9a4
com.apple.iokit.IOHDAFamily 1.7.9a4
com.apple.iokit.IOSurface 73.0
com.apple.iokit.IOBluetoothSerialManager 2.2.4f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.7.2fc1
com.apple.kext.OSvKernDSPLib 1.3
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.IOPlatformPluginFamily 4.0.1d0
com.apple.iokit.IONDRVSupport 2.0
com.apple.driver.AppleSMC 3.0.1d2
com.apple.iokit.IOGraphicsFamily 2.0
com.apple.driver.CSRUSBBluetoothHCIController 2.2.4f3
com.apple.driver.AppleUSBBluetoothHCIController 2.2.4f3
com.apple.iokit.IOBluetoothFamily 2.2.4f3
com.apple.iokit.IOUSBHIDDriver 3.8.4
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.0
com.apple.iokit.IOUSBMassStorageClass 2.5.1
com.apple.driver.AppleUSBMergeNub 3.8.5
com.apple.driver.AppleUSBComposite 3.7.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.iokit.IOATAPIProtocolTransport 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.0
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOUSBUserClient 3.8.5
com.apple.driver.AppleFileSystemDriver 2.0
com.apple.iokit.IOFireWireFamily 4.1.7
com.apple.iokit.IOAHCIFamily 2.0.2
com.apple.iokit.IOATAFamily 2.5.0
com.apple.iokit.IO80211Family 310.6
com.apple.iokit.IONetworkingFamily 1.9
com.apple.iokit.IOUSBFamily 3.8.5
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOHIDFamily 1.6.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 281
com.apple.iokit.IOStorageFamily 1.6
com.apple.driver.AppleACPIPlatform 1.3
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBook4,1, BootROM MB41.00C1.B00, 2 processors, Intel Core 2 Duo, 2.1 GHz, 2 GB, SMC 1.31f0
Graphics: Intel GMA X3100, GMA X3100, Built-In, 144 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.91.26)
Bluetooth: Version 2.2.4f3, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK2552GSX, 232.89 GB
Parallel ATA Device: MATSHITACD-RW CW-8221
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8205, 0x1a100000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0229, 0x5d200000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000
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Kevriano

 
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Have you tried running repairs in Disk Utility (from your install disc)?
That should be you're first action, and then see if it will allow you access. However, if you're main drive is failing it may not work.
Do that and then report back.

Try my custom Mac Forums Search Engine: Mac Forums Google Search

Please use the reputation system if you consider any help given useful (it's the little ✓/✘ on the left <---)

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wcbennett3

 
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Member Since: Feb 12, 2010
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Well, I was desperate for access to my iTunes library - I needed tracks for a lecture I was giving. So, I hooked the external drive up to my (rarely used) PC laptop. I had to update to the newest version of iTunes, but the external hard drive worked fine.

After the lecture, I decided to connect the external to the MacBook again; if it worked on PC, it might work on Mac now, right? It did! I can think of no reason why hooking it up to the PC would help it, but it seemed to.

It worked for a few days. Today, I was purchasing new music, and moving some tracks from iTunes to the iPod. Suddenly got another Kernel Panic. It's back to doing this every time I open iTunes. I ran repair in disk utility from the Snow Leopard Install Disk - didn't help.

The drive was originally used on PC. It ran fine on my G4 for over a year. I can access files from it in the finder with no problem; kernel panics in iTunes seems to be the only problem (but it's a BIG problem). Any thoughts on a fix?
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TattooedMac

 
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Has there been anything lately that could fall in the the category of " A Suspect Download "
Like have you dl anything from a torrent site or a site that seems a little suspect ??

When you use Disk Utility are you selecting the External HD from the left column and not the Mac HD ?? Just had to ask BC you would be surprised at what some people do
As disk utility might be a sound option to have for a clean up, it is not always the best.
Try dl either MainMenu or Oynx and do a system clean. They go more to the root level than Disk utility. I personally prefer MainMenu ....


Dont forget to use the Reputation System if someone has helped you out !!!
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wcbennett3

 
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I haven't downloaded anything from a torrent site. This external is only my iTunes library.

I did select the External, rather than the MacHD.

I'm downloading MainMenu now - we'll see what happens. Thanks!
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TattooedMac

 
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Ok cool.

Once downloaded check everything you see under configure Batch Tasks EXCEPT Spotlight Reindex and remove .DS_Store Files ... and you should be fine

Post back after all is done


Dont forget to use the Reputation System if someone has helped you out !!!
Arguing with a zealot is only slightly easier than tunneling through a mountain with your forehead!!!!!
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Babkockdood

 
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Try going to .../Music/iTunes and deleting the iTunes Library.itdb, iTunes Library Extras.itdb, iTunes Library Genius.itdb, iTunes Music Library.xml, and Temp File.tmp. iTunes should start up as if you first got it, with the licence agreement and everything.
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wcbennett3

 
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TattooedMac - no luck with MainMenu, unfortunately.

Babkockdood - I could not find a file named "iTunes Library.itdb." I do see "iTunes Library.itl" - this isn't what you mean, is it? I didn't think you were supposed to delete that one...

I did delete iTunes Library Extras.itdb and iTunes Library Genius.itdb, the .xml file and the .tmp file. When I start iTunes, I still get the Kernel Panic. However, iTunes is not trying to start up as if I first got it - I can see music from my library, with no hint of a license agreement, when the computer tells me it needs to be restarted.
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wcbennett3

 
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Member Since: Feb 12, 2010
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Correction - TattooedMac:

I missed your second post before. I had nothing checked under the Batch Tasks! I went back and did as you instructed, and I just opened iTunes without a Kernel Panic! Let's hope it stays that way!

Thank you!!!
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TattooedMac

 
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Fingers crossed for you


Dont forget to use the Reputation System if someone has helped you out !!!
Arguing with a zealot is only slightly easier than tunneling through a mountain with your forehead!!!!!
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