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OS X - Operating System General OS operation information and support

Macbook Pro won't do OS reinstall


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supersi

 
Member Since: Feb 05, 2010
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My Macbook Pro is currently running Snow Leopard, the person who upgraded it from OS X 10.5 to Snow Leopard 10.6 with their own disk has stolen info off my mac. Also a new user has appeared at login called 'other'. My login has admin rights but I can't find a way to get rid of this other account. It appears that it might be a root-user account but I don't know how to tell.


I want to completely wipe my hard drive and reinstall OS X 10.5.

I have repeatedly followed the install instructions by inserting the OS X disc, restarting whilst holding down the C key and nothing happens. The screen remains a blank gray colour.
Could this have something to do with the 'other' user account?

Please help.
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bobtomay

 
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Hold down the option key instead of the C key.

I cannot be held responsible for the things that come out of my mouth.
In the Windows world, most everything folks don't understand is called a virus.
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