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  1. #1


    Member Since
    Dec 30, 2009
    Location
    London, UK
    Posts
    32
    Specs:
    iMac 2.0 GHz 4GB RAM OSX 10.9.3
    Office for Mac problem
    I've accidentally caused a problem with office for mac 2008 by trashing another bit of software which seems to have affected office. I can't find my original disk so face the prospect of having to buy a new one. To check that the problem is just to do with office I downloaded a 30 day trial of it to see if i can install that. if it runs without any problems and can open all my files (which at the moment won't open - I get a "quit unexpectedly" sign) I know that the problem is something to do with office only - right?

    However, when I tried to actually install the downloaded office I get a sign saying that it can't install as office 08 is already installed. Does that mean what I have already can be sorted out so that it starts working again? Can anyone tell me whether that's possible and whether it's something I can do myself. The only other option is to call someone to sort it out for me and the cost of that will be the same as the cost of buying the disk.

    Also is there an alternative to office (I need powerpoint excel and word) which will also open the files I've already created and is cheaper?

    Thanks

  2. #2


    Member Since
    Sep 09, 2009
    Location
    Down Under :D
    Posts
    5,484
    Specs:
    Back to my old 2.2GHz C2D MB after selling my MBP and wondering what my next Mac will be :)
    No, this just means that you need to use the office uninstaller before attempting to install office again (even to install the 30 day trial version).
    iWork 09 is a good alternative to Office, and I believe iWork 10 will be coming out soon.

  3. #3


    Member Since
    Dec 30, 2009
    Location
    London, UK
    Posts
    32
    Specs:
    iMac 2.0 GHz 4GB RAM OSX 10.9.3
    Thanks for your help - but I need a prog that will allow me to read my old word documents too- will iWork allow me to do that?

  4. #4


    Member Since
    Sep 09, 2009
    Location
    Down Under :D
    Posts
    5,484
    Specs:
    Back to my old 2.2GHz C2D MB after selling my MBP and wondering what my next Mac will be :)
    Yep
    NeoOffice is also a free alternative! http://www.apple.com/downloads/macos...neooffice.html

  5. #5

    Collin Bl's Avatar
    Member Since
    Apr 07, 2009
    Location
    Napier NZ
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    3,294
    Specs:
    27 iMac i5, MBP 13 & iMac 20, 2TB dual TC, AppleTV, iPh4S
    Quote Originally Posted by bobolu View Post
    Thanks for your help - but I need a prog that will allow me to read my old word documents too- will iWork allow me to do that?
    This is iWork 09;


    Click for full size

    and Numbers/Excel and Keynote/Powerpoint are both equally able to import/export M$

  6. #6

    toMACsh's Avatar
    Member Since
    Jul 30, 2009
    Location
    Wisconsin
    Posts
    6,137
    Specs:
    Mac Mini (Late 2014) 2.6GHz Intel Core i5 Memory: 8GB 1600MHz DDR3
    Quote Originally Posted by 6string View Post
    NeoOffice is also a free alternative!
    Open Office is another one that I've seen highly recommended.

  7. #7

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    21,872
    Specs:
    Imac 27" Retina 3.3GHz, 512GB Flash, 16GB memory, OS X.11.4.
    Office is the best of these programs so it is a pity you cannot find the software CD. Guess not much good asking if you have kept the receipt or key code, as a phone call to Microsoft may be os some assistance?

  8. #8

    toMACsh's Avatar
    Member Since
    Jul 30, 2009
    Location
    Wisconsin
    Posts
    6,137
    Specs:
    Mac Mini (Late 2014) 2.6GHz Intel Core i5 Memory: 8GB 1600MHz DDR3
    I don't recall if my Office software was registered. If they do that, then perhaps one could give other personal information to them and they could verify ownership of the software in their records.

  9. #9

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    21,872
    Specs:
    Imac 27" Retina 3.3GHz, 512GB Flash, 16GB memory, OS X.11.4.
    When you install Office it is necessary to enter one of the three key codes from the rear of the jewel case, and on activating Microsoft allocates a product ID number, different to the key code. You will see this number when you start up office.

    If you can access Office, jot the number down and contact Microsoft.

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