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  1. #1

    Member Since
    Jan 05, 2010
    Western Digital, Snow Leopard , Time Machine...INCOMPATIBLE!?
    I just bought a WD MY Book 1 TB hard drive to back up my new Mac Laptop. I hooked it up, set up TIme machine. pressed start and It looked like it was working...for about 3 GB...then it died. That was 3 weeks ago. Now I've scoured FAQ's, forums, and WD support sites. They, (WD) now tell me that Snow Leopard & Time Machine are INCOMPATIBLE with one another and that I need to get Apple to resolve this issue. I'm new the the Mac after a 20 +year hiatus. Any truth to this or is WD just blaming Apple for their product? My case with WD is #010410-6979384. Is it possible that Western Digital no longer makes Apple Compatible products?

  2. #2

    TattooedMac's Avatar
    Member Since
    May 19, 2009
    Waiting for a mate . . .
    21" iMac 2.9Ghz 16GB RAM & 13"MBP 2.9Ghz i7 8GB RAM 10.10.3, iPhone5 & iPad Air 2 iOS 8.3, ATV3
    Ummm that be weird you say that as i have a WD MY Book 1TB HD and hooked it up straight out of the box and TM did the rest ....
    Im running SL as well
    WD are passing the buck me thinks
    Dont forget to use the Reputation System if someone has helped you out !!!
    Arguing with a zealot is only slightly easier than tunneling through a mountain with your forehead!!!!!
    MoTM ☆☆☆

  3. #3

    MYmacROX's Avatar
    Member Since
    Mar 17, 2009
    2008 15" MBP Yosemite, 2012 21.5" iMac Yosemite
    Return it for a new one. Tell them it is defective and you want a replacement.

  4. #4

    Slydude's Avatar
    Member Since
    Nov 16, 2009
    North Louisiana, USA
    2.8 GHz MacBook Pro 10.11, 8 GB mem, iPhone 6+
    I think WD was handing you a big load. I have been running Time Machine under Snow Leopard since SL was released. Not only is it working I have had fewer errors now than under Leopard. I have had to verify/repair the Time Machine drive once.
    Sylvester Roque Former Contributing Editor About This Particular Macintosh

    "Got Time to breathe. You got time for music." Denver Pyle as Briscoe Darling

  5. #5

    Raz0rEdge's Avatar
    Member Since
    Jul 17, 2009
    27" i7 iMac, 24" iMac, 13" Macbook Air, iPhone 5 & 5S, iPod Nano 7th Gen, iPad 2 16GB WiFi, iPad 3
    Agreed with the rest, Time Machine works great on Snow Leopard. I currently use it with a ReadyNAS for storage. I bought a 250GB WD MyBook a couple of years ago and the thing misbehaved from the first day, random disconnects and so on. Had to RMA it and get a second one which worked WAY better and more reliably.

    So definitely return the drive quickly and get a replacement..


  6. #6

    Dysfunction's Avatar
    Member Since
    Mar 17, 2008
    Tucson, AZ
    Way... way too many specs to list.
    I believe you found a tech who decided to increase their handled calls, thus the metrics that no doubt their call center goes by. Call back, demand to speak to a supervisor and tell them their techs are full of it and that Time machine works quite well on snow leopard.. and hey, it even works well with another 1tb mybook.
    This machine kills fascists
    Got # ? phear the command line!

  7. #7

    Nighthawk4's Avatar
    Member Since
    Jul 14, 2008
    iMac 2.66 GHz 20", iPad Mini2 32GB, iPhone6 64GB, Watch Sport 42mm Black, iPad Air 2 128GB
    My external disks are WD. One used for TimeMachine and one with SuperDuper! All on Snow Leopard. They work fine. They did before I upgraded to SL as well.

  8. #8

    yzfmik's Avatar
    Member Since
    Nov 27, 2009
    On the same subject, can I get a WD hard drive and do Time Machine on my iMac & MacBook? It would stay connected to the iMac and occasionally I would want to backup the contents of the MacBook.
     MacBook Pro 13" 2.4GHz
     MacBook Pro 13" 2.26GHz
     iMac 21.5" 3.06GHz /  iPod 30GB /  iPhone 5 32GB
     iPad 2 64GB / 3rd Gen iPad 64 GB/ iPad Mini 32GB

  9. #9

    Sawday's Avatar
    Member Since
    Nov 19, 2006
    York, UK
    24" Aluminium, 2.8 GHz, 4Gb RAM. iPad2, iPhone5s
    Just got my son a WD Studio 1TB . Worked with Snow Leopard/TM out of the box.
    Happiness is not getting what you want, but wanting what you get.

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