12-20-2009, 09:34 AM

Hi,

I am having a major problems with my macbook pro. Last night it crashed, the screen went to grayish and message was to restart the computer. I did. Then when i started it up again it gave me a bunch of "unexpected quits errors" that included spotlight, and other applications. I put in the install CD and it started to install. I fell asleep and when i woke up the computer was shut down. I turned it one thinking im gonna need to put 2nd CD in, but it rejected it. Now it goes to gray screen, doesnt take install cds, doesnt want to safe boot, i tried everything and im would even be considering complete erase and install at this point, but it is rejecting CDs. Please help. Any response would possibly help.

Thanks

12-20-2009, 12:06 PM

Have you tried to boot from the original CD/DVD ?
Put it in the slot and restart while holding down the "c" key until you see the
system start to come up.
You can then reinstall as your running from the disk and not the hard drive.
You can also access the "disk utilities" function to have a look at your hard drive etc.

Marty.

12-20-2009, 03:10 PM

yes, i have been trying to boot it from the original CD. i did restart and held down C, but it pops out the CD after 10-15 seconds. Safe mode doesn't work. Check for hardware test option doesn't work. Basically nothing works, and especially if CD is popping out how am I suppost to reintall it?

Thank you

12-21-2009, 06:40 AM

I would reset PRAM and NVRAM, and also run FSCK, all of which can be doe without using a CD.
After that try to insert the discs again and see what happens.
I suspect it may be a faulty drive though, not accepting discs, but worth trying these measure first. If you don't know how to do these things look at my post here:

Powerbook G4 needs life saver