OS X - Operating System General OS operation information and support

White dot on my screen (not a dead pixel)


Post Reply New Thread Subscribe

 
Thread Tools
cyfer

 
Member Since: Dec 01, 2009
Posts: 9
cyfer is on a distinguished road

cyfer is offline
Hi guys,

I've been experiencing this weird problem on my fairly new Macbook Pro (august 2009). I can't really remember if it has been an issue from the beginning or only after my upgrade to Snow-Leopard.

There is a small white dot on my screen. It seems to overlay everything. When i activate Exposé-All windows, it seems to move towards the center and disappear!

I don't have translucent menu activated as is suggested as the problem when i search through google.

Anybody got any ideas of what is wrong??

Attached pictures of the problem:
Entire desktop
Zoomed in on the dot
QUOTE Thanks
6string

 
Member Since: Sep 09, 2009
Location: Down Under :D
Posts: 5,484
6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold
Mac Specs: Back to my old 2.2GHz C2D MB after selling my MBP and wondering what my next Mac will be :)

6string is offline
I am guessing that it's software related if it's a moving white dot.
I'd run repair disk permissions, and then install the 10.6.2 combo update Mac OS X v10.6.2 Update (Combo)
If that doesn't fix it, I'd also run a hardware test from your install discs that came with your MBP, as it could be a faulty graphics card.
Did you install any software at the time other than upgrade to SL, especially any software that alters the dock, menu bar, etc.?

If none of the above fixes it, I have no doubt that you can get it replaced with a brand new MBP being so new, perhaps even with a HD or Ram upgrade for your troubles if you get the right person on the right day at Apple store
Personally, I would be heading to an Apple store first thing, or even a few different ones, to see which store gave me the best offer

Last edited by D3v1L80Y; 12-01-2009 at 01:34 PM.
QUOTE Thanks
cyfer

 
Member Since: Dec 01, 2009
Posts: 9
cyfer is on a distinguished road

cyfer is offline
Quote:
Originally Posted by 6string View Post
I am guessing that it's software related if it's a moving white dot.
I'd run repair disk permissions, and then install the 10.6.2 combo update Mac OS X v10.6.2 Update (Combo)
If that doesn't fix it, I'd also run a hardware test from your install discs that came with your MBP, as it could be a faulty graphics card.
Did you install any software at the time other than upgrade to SL, especially any software that alters the dock, menu bar, etc.?
Before i go ahead and install the combo update... Is it something that i haven't received with the normal updates being sent out from Apple? Cause on that front I'm fully updated!

I'm running the repair now.. And the only thing i can remember installing is a theme manager called magnifique, which i don't use. Uninstalling it now as well. Let's see if that changes anything!
QUOTE Thanks
cyfer

 
Member Since: Dec 01, 2009
Posts: 9
cyfer is on a distinguished road

cyfer is offline
So, i did both the repair and uninstall of the magnifique application and restarted the mac.... Weirdly enough the white dot is now no longer in that place.. However it seems to be up somewhere in the top corner of the menu (can't see it though until i do the exposé-all windows or similar.. Where it then goes towards the middle and disappears..)...

This is extremely weird.................

I'm thinking that it can't be a hardware issue as you suggest. For example a faulty graphics card... The white dot wouldn't appear on a screenshot would it?? Or would it.. I'm not really sure.. Hmmm

Last edited by cyfer; 12-01-2009 at 03:28 PM.
QUOTE Thanks
harryb2448

 
harryb2448's Avatar
 
Member Since: Nov 28, 2007
Location: Nambucca Heads Australia
Posts: 14,079
harryb2448 has a brilliant futureharryb2448 has a brilliant futureharryb2448 has a brilliant futureharryb2448 has a brilliant futureharryb2448 has a brilliant futureharryb2448 has a brilliant futureharryb2448 has a brilliant futureharryb2448 has a brilliant futureharryb2448 has a brilliant futureharryb2448 has a brilliant futureharryb2448 has a brilliant future
Mac Specs: iMac i5 2.7GHz OS X.8.3

harryb2448 is offline
Are you using the translucent menu bar? Have a read of this and deactivate it:-

White Dots On Macbook Pro Screen [Archive] - Mac Forums
QUOTE Thanks
cyfer

 
Member Since: Dec 01, 2009
Posts: 9
cyfer is on a distinguished road

cyfer is offline
Quote:
Originally Posted by cyfer View Post
I don't have translucent menu activated as is suggested as the problem when i search through google.
Nope - it's disabled
QUOTE Thanks
6string

 
Member Since: Sep 09, 2009
Location: Down Under :D
Posts: 5,484
6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold
Mac Specs: Back to my old 2.2GHz C2D MB after selling my MBP and wondering what my next Mac will be :)

6string is offline
I have heard of a lot of problems with magnifique, even after uninstalling, and believe that this is the cause.
The combo updater even though it is 10.6.1 and 10.6.2 combined, it doesn't just install 10.6.1 & then 10.6.2, but has an altered package that installs in one step, and therefor has been installed in the system slightly differently than it has in individual updates, and also, usually it has a few tweaks added.
I seems to fix glitches for many users, however, magnifique being the cause, I don't know that this will help, but it can't hurt to try.

If you have a backup that you can go to from before you installed magnifique, I would be erasing the HD, and restoring from that backup, and if the problem wasn't fixed, straight to Mac for the new machine.
QUOTE Thanks
cyfer

 
Member Since: Dec 01, 2009
Posts: 9
cyfer is on a distinguished road

cyfer is offline
It did indeed not help to install the update suggested..... :/

Of course it's been quite a while since i did a time machine backup.. Been delaying it for many weeks.. Lol.. Stupid me.

So more and more points to the problem actually being with magnifique then....
QUOTE Thanks
6string

 
Member Since: Sep 09, 2009
Location: Down Under :D
Posts: 5,484
6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold
Mac Specs: Back to my old 2.2GHz C2D MB after selling my MBP and wondering what my next Mac will be :)

6string is offline
If you have that backup from before magnifique, and the changes aren't that major, then it shouldn't be too much of a problem.
ie. documents, music, pictures, etc... you can just drag the contents over from the backup to the relevant folders, and reinstall any applications that you have added, or drag the drag and drop applications (apps that you can just drag and drop without having to move over other files).
This would only take a matter of minutes to do.
In saying that, I don't know how much you have added/modified in the few weeks since your last backup.
If your backup is Leopard, then you will need to reinstall Leopard doing a clean install, backup once complete, and then upgrade to Snow Leopard, which I would do a clean install with that too, and then when prompted, restore from backup.
In reading this, it sounds a lot more tedious than it actually is.
QUOTE Thanks
6string

 
Member Since: Sep 09, 2009
Location: Down Under :D
Posts: 5,484
6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold
Mac Specs: Back to my old 2.2GHz C2D MB after selling my MBP and wondering what my next Mac will be :)

6string is offline
actually, if your backup is 10.5, if you boot from SL disc, and erase disk in utilites, and then choose restore from backup, you don't need install 10.5 first.
QUOTE Thanks
cyfer

 
Member Since: Dec 01, 2009
Posts: 9
cyfer is on a distinguished road

cyfer is offline
I just did a fresh install of snow leopard.. Still the same issue :/
QUOTE Thanks
6string

 
Member Since: Sep 09, 2009
Location: Down Under :D
Posts: 5,484
6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold6string is a splendid one to behold
Mac Specs: Back to my old 2.2GHz C2D MB after selling my MBP and wondering what my next Mac will be :)

6string is offline
OK.... I'd be heading to Apple and taking advantage of the warranty while you still have one.
Since it is a moving white dot and not a dead pixel, they will repair your mac.
QUOTE Thanks
cyfer

 
Member Since: Dec 01, 2009
Posts: 9
cyfer is on a distinguished road

cyfer is offline
Actually already did that.. Or that is to a reseller.. They refused.. So I'm gonna call Apple directly instead. Let you know what happens.
QUOTE Thanks

Post Reply New Thread Subscribe


« Don't Remember How I did it | System deteriorated »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
Dead? Lit? What? Pixel Utaro Apple Notebooks 1 10-02-2009 09:27 PM
White Macbook screen dim issue Synchromesh Apple Notebooks 0 09-02-2009 06:25 PM
White Screen at Start-Up missingmusician Apple Notebooks 2 02-18-2007 09:11 PM
G4 12'' keyboard and screen dead pixel hen163 Apple Notebooks 6 04-08-2004 11:46 PM
12" PowerBook screen dead pixel??? hill.ed Apple Desktops 6 10-23-2003 09:14 PM

All times are GMT -4. The time now is 04:20 AM.

Powered by vBulletin
Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?