Results 1 to 6 of 6
  1. #1


    Member Since
    Nov 13, 2009
    Posts
    3
    Mail Attachment File Size Changes When Sent to Outlook Account
    I recently upgraded to a Macbook Pro and since then it seems that I cannot send any picture attachments to an Outlook user without having them arrive as much smaller files than originally sent. For example, I just sent a 2MB JPEG file and it arrived as a 5KB file. I have this problem whether I send pictures directly from iPhoto or if I export them first and then attach them.

    I also just upgraded to Snow Leopard and the problem persists. Anyone seen this problem? Thanks.

  2. #2


    Member Since
    Nov 14, 2009
    Posts
    14
    Have you tried sending the email to yourself as well as an outlook user - this would confirm if the file is being downsampled your end, or by the outlook machine?

    What software are you using to send the email?

    Have you just tried dragging the 2MB image from a finder window to your email before sending it - bypassing iphoto alltogether.

  3. #3


    Member Since
    Nov 13, 2009
    Posts
    3
    Thanks metalfury for your response.

    Yes, I sent the message to myself and there is no problem with the attachments

    I am using Mail 4.1

    Yes, I attached the file directly to the email without going through iphoto and the problem is the same.

    The thing is I didn't have this problem with my older Macbook (white one with Leopard OS). This only started when I got the Macbook Pro.

  4. #4

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,495
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    I would venture to say, that if you send a pic to your friend and CC it to yourself, it leaves your computer and is sent back to your computer in the proper size and the size has changed on theirs, the issue does not lie with your machine or your ISP. The problem is on the other end somewhere.

    The next thing to try would be to send the email from the web version of your email rather than from the Mail app.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  5. #5


    Member Since
    Nov 13, 2009
    Posts
    3
    Thanks bobtomay. I tried sending the attachment directly through webmail and it works fine, not problems getting the original attachment to Outlook email. So, it seems that the problem is in the Mail app, doesn't it?

  6. #6

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,495
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    What is the size and file type you are sending and I'll do some testing.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Outlook .pst file to Apple Mail
    By baggss in forum OS X - Apps and Games
    Replies: 19
    Last Post: 05-18-2011, 06:22 AM
  2. How to open zip attachment file not on mac mail?
    By gstrome in forum OS X - Operating System
    Replies: 1
    Last Post: 04-15-2009, 12:07 PM
  3. Transfer Outlook.pst File Into MacBook Mail App
    By Max Avion in forum OS X - Apps and Games
    Replies: 2
    Last Post: 03-07-2009, 07:53 PM
  4. MS Outlook .pst file -> Mail program
    By Hector in forum Switcher Hangout
    Replies: 16
    Last Post: 05-09-2008, 01:21 AM
  5. attachment size limit?
    By Badger in forum Community Suggestions and Feedback
    Replies: 3
    Last Post: 04-23-2004, 05:32 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •