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OS X - Operating System General OS operation information and support

Frozen on desktop, no dock, no access to anything, just spinning wheel


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seaneen

 
Member Since: Nov 05, 2009
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Hi, I really need some help!

The other day I went to restart my Macbook. It wouldn't so I had to force it via the off button. Now it boots but is stuck at desktop. I can't do ANYTHING but just look at the desktop background (which loads) and the spinning cursor. I reset PRAM and booted in Safe Mode but the same thing happens, it's just stuck on the desktop with no dock, no nothing but the spinning cursor. My disc drive is broken so can't do a reinstall right now and not sure if I could use an external disc drive.

Can anyone help or give me some suggestions? Thank you in advance!
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Sur3Mac

 
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Try starting it up in verbose mode... that way you'll be able to follow actions step by step

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seaneen

 
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Have done so but I'm not that techy (sorry, I know that's the bane of forums) so I don't really understand what it means.
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seaneen

 
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Started in Single User Mode, am using the fsck command, will this help do you think?
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seaneen

 
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Hmm, says my volume seems to be okay but didn't reboot, I had to hold the button down again.
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Sur3Mac

 
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I think a reinstall of your OS might be prudent at this point, unless someone tells you otherwise...

Remember if you do so to back up your important files, just don't back up your entire system, or you'll have the same issues

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RezDuane

 
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Are you using a USB hub? If so, try disconnecting it. I have a similar problem with my Mac Pro. When I disconnect the USB hub--no problem. I can re-connect the hub after it starts.
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808///M3

 
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^^^Yup.

If you have anything plugged into USB, booting can be interrupted. My MBP refuses to boot with a USB wireless headphone receiver plugged in. If your USB or other bus ports are unoccupied, hopefully there will be an easier fix mentioned than a full OS re-install... good luck.

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