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  1. #1
    mac_newbie
    Guest
    Uninstalling programs ... error
    I'm a recent switcher . I have an iMac running 10.3.9.

    I had installed CheckPoint's SecureClient for my work. I accidentally deleted a file from it and need to reinstall it.

    So, I dragged all of the SecureClient files to the trash bin, emptied the trash, and rebooted. Then I downloaded the program again. When I try to re-install it, it says it's still installed.

    How do I fully remove it? Is there a file somewhere that is like a library of all the programs installed that I have to edit and delete it???

    Thank you!

  2. #2
    Jefe3223
    Guest
    you could use the find feature to search for all files related to SecureClient, then trash those.

  3. #3

    bassplayrr's Avatar
    Member Since
    Jan 14, 2005
    Location
    San Fransisco Bay Area, CA, USA
    Posts
    500
    Specs:
    20" G5 iMac; 14.1" G4 iBook; 60Gig iPod Video
    Quote Originally Posted by mac_newbie
    I'm a recent switcher . I have an iMac running 10.3.9.

    I had installed CheckPoint's SecureClient for my work. I accidentally deleted a file from it and need to reinstall it.

    So, I dragged all of the SecureClient files to the trash bin, emptied the trash, and rebooted. Then I downloaded the program again. When I try to re-install it, it says it's still installed.

    How do I fully remove it? Is there a file somewhere that is like a library of all the programs installed that I have to edit and delete it???

    Thank you!
    In finder, run a search for the term 'SecureClient' and delete any files that appear. You probably have a .plist file or something that is making the install program think CheckClient is already installed.

    -Chris

    Dang! Jefe beat me to it. :p

  4. #4
    mac_newbie
    Guest
    I just tried that, searched for all visible and invisible files containing SecureClient and CheckPoint. But it still says it's installed.

    Any ideas?

  5. #5
    Kokopelli
    Guest
    I realize this is a bit of a cop out, but have you tried contacting CheckPoint's support? They should be able to tell you how to fix this, I am sure you are not the first to have this problem.

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