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OS X - Operating System General OS operation information and support

Uninstalling programs ... error


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mac_newbie
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I'm a recent switcher . I have an iMac running 10.3.9.

I had installed CheckPoint's SecureClient for my work. I accidentally deleted a file from it and need to reinstall it.

So, I dragged all of the SecureClient files to the trash bin, emptied the trash, and rebooted. Then I downloaded the program again. When I try to re-install it, it says it's still installed.

How do I fully remove it? Is there a file somewhere that is like a library of all the programs installed that I have to edit and delete it???

Thank you!
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Jefe3223
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you could use the find feature to search for all files related to SecureClient, then trash those.
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bassplayrr

 
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Quote:
Originally Posted by mac_newbie
I'm a recent switcher . I have an iMac running 10.3.9.

I had installed CheckPoint's SecureClient for my work. I accidentally deleted a file from it and need to reinstall it.

So, I dragged all of the SecureClient files to the trash bin, emptied the trash, and rebooted. Then I downloaded the program again. When I try to re-install it, it says it's still installed.

How do I fully remove it? Is there a file somewhere that is like a library of all the programs installed that I have to edit and delete it???

Thank you!
In finder, run a search for the term 'SecureClient' and delete any files that appear. You probably have a .plist file or something that is making the install program think CheckClient is already installed.

-Chris

Dang! Jefe beat me to it. :p
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mac_newbie
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I just tried that, searched for all visible and invisible files containing SecureClient and CheckPoint. But it still says it's installed.

Any ideas?
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Kokopelli
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I realize this is a bit of a cop out, but have you tried contacting CheckPoint's support? They should be able to tell you how to fix this, I am sure you are not the first to have this problem.
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