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OS X - Operating System General OS operation information and support

OS 10.6 - Purple and green lines showing on display at random times


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skipriffe

 
Member Since: Oct 17, 2009
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Hello,

I'm new to Mac and this forum. I have owned a macbook for around two months now and my display, all of a sudden, is now showing purple and green lines at random times. The only two things I have done is installed Vista using Boot Camp and upgraded to Snow Leopard when it came out. It started this problem after upgrading to Snow Leopard. This issue exists running Mac or Vista. I have looked on the forum and I really didn't find this specific problem.

Does anyone have any thoughts or suggestions?

Thanks,
skipriffe
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6string

 
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Is it a new macbook or second hand?
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skipriffe

 
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This MacBook was purchased new from an Apple Store in late Aug/early Sept. of this year.
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6string

 
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Being only 2months old, take it back to apple for repair/replacement!
Faulty graphics card (graphics chip)!
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skipriffe

 
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Returning it to the Apple Store is what I was thinking. Since it only occurs at random, my luck would be it wouldn't do it for them!

Thanks for your input. I will attempt to get a screen shot and post it so you can see.

Thanks again.
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6string

 
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It's a common problem when there is a faulty graphics card/chip, and if you get a screen shot.... it would certainly help as well with apple I'm sure!

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Originally Posted by skipriffe View Post
Returning it to the Apple Store is what I was thinking. Since it only occurs at random, my luck would be it wouldn't do it for them!

Thanks for your input. I will attempt to get a screen shot and post it so you can see.

Thanks again.
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skipriffe

 
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I'm the one with the purple and green lines problem. Take a look.

Thanks,
skipriffe
Attached Images
File Type: jpg video issue screen shot.jpg (256.8 KB, 11 views)
File Type: jpg video video issue.jpg (315.4 KB, 11 views)
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bobtomay

 
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Note: Merged duplicate threads.



There is nothing wrong with those screen captures.
If the lines were showing on the screen during the capture, that would lead me to believe it is a screen issue rather than GPU.
But, it doesn't really matter which it is. You need to take it in to Apple and let them fix it.

I cannot be held responsible for the things that come out of my mouth.
In the Windows world, most everything folks don't understand is called a virus.
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skipriffe

 
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Thanks for the thought bobtomay. This problem is frustrating. My MacBook is not even 2 months old yet! I will definitely take it back to an Apple Store.
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bobtomay

 
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If you've got any sort of camera - take a couple of shots to show them when you take it in.

I cannot be held responsible for the things that come out of my mouth.
In the Windows world, most everything folks don't understand is called a virus.
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skipriffe

 
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I took some shots with my iphone. Btw, these purple and green lines glimmer and then start getting static. Very annoying! Thanks for the advice. I really appreciate it.
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