Results 1 to 8 of 8
  1. #1

    ∞Mac_13's Avatar
    Member Since
    Sep 20, 2009
    Posts
    6
    Exclamation Major problem with my Macbook Pro...
    Just decided to do a software update on my macbook pro 17". Clicked okay, and it went to the "writing files" screen (with the aurora background). Once that finished however, I got a message saying that the security, javascript and iTunes updates couldn't be completed. I clicked okay since i couldn't do anything else.

    My problem is that when it restarted, it gets to the white screen (with grey apple) and then shuts down again. Its stuck in a continuos restarting loop.

    Any help would really be appreciated!!!

  2. #2

    ∞Mac_13's Avatar
    Member Since
    Sep 20, 2009
    Posts
    6
    Bump.

  3. #3

    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    35,391
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    Have you tried "booting" your MBP from a Mac OS CD or DVD?

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  4. #4

    ∞Mac_13's Avatar
    Member Since
    Sep 20, 2009
    Posts
    6
    haven't tried that yet no. Do i just insert the cd/dvd?

    EDIT: is the install disc the same as the recovery disc?

  5. #5

    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    35,391
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    Quote Originally Posted by ∞Mac_13 View Post
    haven't tried that yet no. Do i just insert the cd/dvd?

    EDIT: is the install disc the same as the recovery disc?
    Yes...I'm referring to any disk you have that is an install disk for the OS...including the recovery disk.

    Just insert the disk, and press the "c" key on startup.

    The point of this test is to see if your computer is working ok...and if it will startup ok from the disk.

    If it starts up ok...then the problem may lie with the OS on the hard drive, or the hard drive may be faulty.

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  6. #6

    ∞Mac_13's Avatar
    Member Since
    Sep 20, 2009
    Posts
    6
    k I'll try that. Thx for your help btw.

    EDIT: Okay so i tried that and it worked! I got to the language preference screen. Now I don't want to continue because I'm worried that this will wipe my harddrive. Will this be the case??

  7. #7

    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    35,391
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    Quote Originally Posted by ∞Mac_13 View Post
    k I'll try that. Thx for your help btw.

    EDIT: Okay so i tried that and it worked! I got to the language preference screen. Now I don't want to continue because I'm worried that this will wipe my harddrive. Will this be the case??
    Most folks recommend backing up before installing or reinstalling the OS...but to be very honest I have installed the Mac OS many many times over the years (23 years to be exact)...and I have never had a problem.

    See what happens when the OS is reinstalled, it just replaces the old OS, or archives the old OS, and then installs a fresh copy of the OS onto your hard drive. The installation process does not touch any of your other files or applications (as long as you don't tell the installer to completely erase your hard drive.)

    At this point you do not seem to be able to "boot" your computer from the hard drive...so backing it up does not seem to be an option.

    But first...try rebooting from the hard drive one more time just to be sure it won't boot from the hard drive.

    If it won't boot from the hard drive, then reinstalling the OS from the recovery DVD may be your last option.

    Hope this helps,

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  8. #8

    ∞Mac_13's Avatar
    Member Since
    Sep 20, 2009
    Posts
    6
    Okay awesome, thanks so much for your help!

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Macbook pro Major Problem.
    By mikegale64 in forum OS X - Operating System
    Replies: 2
    Last Post: 10-23-2012, 02:27 PM
  2. Major issues with Macbook Pro
    By cooper.a.smith in forum Apple Notebooks
    Replies: 6
    Last Post: 01-01-2011, 09:10 PM
  3. Final Cut Pro 5 Major Problem!
    By djdusk in forum Movies and Video
    Replies: 2
    Last Post: 11-27-2008, 10:33 AM
  4. Help! Major problem with my newish Macbook Pro
    By redhillccwebmas in forum Apple Notebooks
    Replies: 5
    Last Post: 02-15-2008, 05:48 AM
  5. Mac Pro or Macbook Pro for freshman film major....
    By ChemiosMurphy in forum Switcher Hangout
    Replies: 8
    Last Post: 08-12-2007, 08:31 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •