09-20-2009, 01:38 PM #1Major problem with my Macbook Pro...
My problem is that when it restarted, it gets to the white screen (with grey apple) and then shuts down again. Its stuck in a continuos restarting loop.
Any help would really be appreciated!!!
09-20-2009, 02:41 PM #2
09-20-2009, 02:44 PM #3
09-20-2009, 02:59 PM #4
haven't tried that yet no. Do i just insert the cd/dvd?
EDIT: is the install disc the same as the recovery disc?
09-20-2009, 03:12 PM #5
Just insert the disk, and press the "c" key on startup.
The point of this test is to see if your computer is working ok...and if it will startup ok from the disk.
If it starts up ok...then the problem may lie with the OS on the hard drive, or the hard drive may be faulty.
09-20-2009, 03:15 PM #6
k I'll try that. Thx for your help btw.
EDIT: Okay so i tried that and it worked! I got to the language preference screen. Now I don't want to continue because I'm worried that this will wipe my harddrive. Will this be the case??
09-20-2009, 03:39 PM #7
See what happens when the OS is reinstalled, it just replaces the old OS, or archives the old OS, and then installs a fresh copy of the OS onto your hard drive. The installation process does not touch any of your other files or applications (as long as you don't tell the installer to completely erase your hard drive.)
At this point you do not seem to be able to "boot" your computer from the hard drive...so backing it up does not seem to be an option.
But first...try rebooting from the hard drive one more time just to be sure it won't boot from the hard drive.
If it won't boot from the hard drive, then reinstalling the OS from the recovery DVD may be your last option.
Hope this helps,
09-20-2009, 05:15 PM #8
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