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  1. #1


    Member Since
    Apr 24, 2009
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    7
    It says it's connected. But it's not!
    My girlfriend's macbook says it's on our network. But when you open safari, it says it's not connected to the internet. It's the new aluminum one running 10.5.8.

  2. #2

    toMACsh's Avatar
    Member Since
    Jul 30, 2009
    Location
    Wisconsin
    Posts
    6,190
    Specs:
    Mac Mini (Late 2014) 2.6GHz Intel Core i5 Memory: 8GB 1600MHz DDR3
    Thanks for sharing that. If you want help, you're gonna have to supply details and ask a question.

  3. #3


    Member Since
    Mar 30, 2004
    Location
    USA
    Posts
    4,744
    Specs:
    12" Apple PowerBook G4 (1.5GHz)
    When Safari says it's not connected to the Internet, it will display a button that opens the Network Diagnostics utility.
    Click on that button to open Network Diagnostics.
    Do what Network Diagnostics says.
    If that doesn't work, post back and tell us at which step ND failed.

  4. #4


    Member Since
    Apr 24, 2009
    Posts
    7
    Quote Originally Posted by toMACsh View Post
    Thanks for sharing that. If you want help, you're gonna have to supply details and ask a question.
    Thanks Nick Burns.


    The network Diagnostics was not much help. At the screen where it asked me to restart other devices, I click continue and it simply says it cannot fix it because it cannot connect to the internet. We've compared network settings side by side with my computer (which is currently working properly). Although all the settings appear identical, hers still will not connect to internet. But it IS connected to the wireless network. In fact I can see her computer in the sidebar of finder.

  5. #5


    Member Since
    Mar 30, 2004
    Location
    USA
    Posts
    4,744
    Specs:
    12" Apple PowerBook G4 (1.5GHz)
    Quote Originally Posted by Boidae81 View Post
    The network Diagnostics was not much help. At the screen where it asked me to restart other devices, I click continue and it simply says it cannot fix it because it cannot connect to the internet.
    Did you, in fact, restart the other devices (router, cable/dsl modem, etc.)?

  6. #6


    Member Since
    Apr 24, 2009
    Posts
    7
    Yeah, they all got restarted.

  7. #7


    Member Since
    Apr 24, 2009
    Posts
    7
    I just reinstalled the system. Guess I'll never know what happened. Thanks for the help though! I appreciate it.

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