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OS X - Operating System General OS operation information and support

OS 10.6 - Cannot print to Epson SP R1800 since installing Snow Leopard! :(


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SusieQueue

 
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Since installing OS X 10.6 (followed by the updated Epson "drivers & utilities package" plus the common updater) on my Mac Pro, I can no longer print to my Epson SP R1800 printer.

When I attempt to print from within Photoshop CS4, the Photoshop print progress bar shows the file is being sent to the printer successfully, but when the printer dialogue box evokes, the print queue remains empty...

Can anyone please offer a solution?

Susie
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dtravis7

 
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Epson Stylus Photo R1800, Drivers & Downloads - Technical Support - Epson America, Inc.

There are new drivers that support 10.6 they claim. I checked Epson's forums and the person who was having the same issue you were having say they work. Check out the URL above.

Also check out the discussion here.

Apple - Support - Discussions - Epson R1800 Printer no longer works ...
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SusieQueue

 
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Quote:
Originally Posted by dtravis7 View Post
Epson Stylus Photo R1800, Drivers & Downloads - Technical Support - Epson America, Inc.

There are new drivers that support 10.6 they claim. I checked Epson's forums and the person who was having the same issue you were having say they work. Check out the URL above.

Also check out the discussion here.

Apple - Support - Discussions - Epson R1800 Printer no longer works ...

Thanks so much for your reply, but the link you quote refers to the updated 10.6 drivers that I've actually already installed...
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dtravis7

 
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Did you read the other URL at Apple Support Discussions? They got it working. How are you connected? USB? Firewire? It has to be USB according to that URL.

Apple - Support - Discussions - Epson R1800 Printer no longer works ...
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SusieQueue

 
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Quote:
Originally Posted by dtravis7 View Post
Did you read the other URL at Apple Support Discussions? They got it working. How are you connected? USB? Firewire? It has to be USB according to that URL.

Apple - Support - Discussions - Epson R1800 Printer no longer works ...

Yes, I'd read that thread thanks... and my printer's connected via USB, not Firewire...
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dtravis7

 
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I wonder what is up? I will search some more and get back if I can find something. Some in that thread say it works. Strange.
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SusieQueue

 
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Originally Posted by dtravis7 View Post
I wonder what is up? I will search some more and get back if I can find something. Some in that thread say it works. Strange.
Much appreciated, thank you! *sigh*
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sgoel

 
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I am having the exact same problem. If a solution comes up, could you please post it thanks
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momo

 
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Go to 'system preferences', 'print and fax', click on your printer, click 'Options & Supplies', click 'Driver', click 'select printer software', and finally select 'Epson Stylus Photo R1800 - Gutenprint v5.2.3'.

This certainly clears the problem of not being to print at all and gives you many more printer specific options, which seem to have disappeared with the latest Epson driver. However I haven't yet tested it with a wide variety of print options to see if there are other problems.
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robin

 
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I have a Epson Stylus Photo R800 printer and an iMac with the OS 10.6.2. The printer works only with the basic gutenprint ver 5.2.3 driver. This driver is absolutely inadequate for printing photos. I installed the snow leopard epson driver indicated on the epson site for drivers download (epson 131917.dmg) and it seems to be the same gutenprint driver (which again is inadequate for photo printing). I spoke with some people at Apple-support and they told me that Epson has not yet updated their driver for the R800.
If anyone knows better, please give me the good news.
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Quote:
Originally Posted by robin View Post
I have a Epson Stylus Photo R800 printer and an iMac with the OS 10.6.2. The printer works only with the basic gutenprint ver 5.2.3 driver. This driver is absolutely inadequate for printing photos. I installed the snow leopard epson driver indicated on the epson site for drivers download (epson 131917.dmg) and it seems to be the same gutenprint driver (which again is inadequate for photo printing). I spoke with some people at Apple-support and they told me that Epson has not yet updated their driver for the R800.
If anyone knows better, please give me the good news.
I have an imac and just upgraded to Snow Leopard. I had a problem printing with the R1800 (which is similar to the $800 I beileve). I downloaded the driver and installed it, but it didn't work. I ended up just deleting the printer in the system preferences. I turned it off, turned it back on, and then added the printer in again. It works now. Not sure if that will solve your problem.

HTH
~Maddy
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Had the same problem with my Epson TX550W. Go into System preferences and delete the printer, reboot, back into System Preferences and hit the little + button under Print & Fax > Print and it should then appear again and be selected.

Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!
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