08-31-2009, 10:51 AM

When i was running Tiger, Photoshop CS3 worked perfectly. I upgraded to Leopard, and CS3 wouldn't run normally, but running it in Rosetta mode resolved this. I deleted CS3 after getting CS4, and CS4 worked perfectly, until i upgraded to Snow Leopard, after which it didn't work, unless i booted it up in Rosetta mode.

It seems there a pattern going on. Every time i upgrade my OS, the version of Photoshop i was using prior to upgrade doesn't run unless it's in Rosetta.

Is this a known issue?

Any help is greatly appreciated.
Regards,
CobR

08-31-2009, 11:40 AM

Originally Posted by CobR

Is this a known issue?

No, it's not normal. Neither CS4 nor CS3 should use Rosetta.

How about explaining what you mean by "doesn't work?"

Have you tried removing CS4 (use the Adobe uninstaller) and then re-installing from the original disc, and then installing all the updates?

08-31-2009, 11:49 AM

Originally Posted by technologist

No, it's not normal. Neither CS4 nor CS3 should use Rosetta.

How about explaining what you mean by "doesn't work?"

Have you tried removing CS4 (use the Adobe uninstaller) and then re-installing from the original disc, and then installing all the updates?

Well i open the app up, as soon as it's open i get the rotating beach ball, and then it quits. Then when i set it to Rosetta, i open it up, and it works perfectly.

I have tried uninstalling and installing again, and the problems persists.

Any ideas what could be going on?

Thanks for replying.

08-31-2009, 05:47 PM

Bump.
42 views and one reply.

Come on guys, really need this sorted. I'm a graphic designer, i can't have any problems with photoshop!

08-31-2009, 08:14 PM

You should really go to the Adobe site and ask this question. You'd probably get more response from those that might be dealing with an issue like this.