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Mayahi 08-16-2009 12:15 AM

How to qualify for Snow Leopard Upgrade
I just bought my macbook pro and I need to know if I have to qualify for the upgrade to snow leopard so its only 9.95.

Am I automatically eligible for the upgrade


do I have to do something here Apple - Mac OS X - Update your new Mac with Mac OS X Snow Leopard

^that website info is confusing me

any help would be great!

dtravis7 08-16-2009 12:18 AM

I know anyone who owns Leopard when Snow Leopard is released qualifies for a $29 copy.

I think the $9.95 is if you purchase a new Mac a certain time before SL is released, you get it for $9.95. Not sure on the time but maybe 1 month before. I will find it and update my post.

Mayahi 08-16-2009 12:19 AM

Yeah, the link i provided says

"If you’ve purchased a qualifying computer or Xserve on or after June 8, 2009 that does not include Mac OS X Snow Leopard, you can upgrade to Mac OS X Snow Leopard for $9.95.*"

JohnCL 08-16-2009 12:20 AM

It is with a purchase after 6/8/09. I got my MBP on 6/11 and already have my order in at Apple for the $9.95 upgrade. If purchased online you can fill out everything necessary to qualify, but if you purchased in a store you need a form from Apple's site and your receipt.

Kash 08-16-2009 12:21 AM

Snow Leopard hasn't been released yet, so the exact details aren't available. Based on the information available, I'm guessing you'll be able to just plug in your serial number online or in store and get your copy for $9.95 (or $29 for those who got Leopard before the qualifying date).

Mayahi 08-16-2009 12:56 AM

John CL, i purchased mine online as well, what exactly do i have to fill out on the apple website?

Kash 08-16-2009 01:03 AM

Nobody knows yet since Snow Leopard hasn't been released. We'll know for certain what the exact process is when Snow Leopard is released.

JohnCL 08-16-2009 01:05 AM

Go here and follow the instructions. I was done in under 5 minutes. Very simple process.

Kash 08-16-2009 01:06 AM

Well in that case I take it back :P

JohnCL 08-16-2009 01:07 AM


Originally Posted by Kash (Post 887980)
Nobody knows yet since Snow Leopard hasn't been released. We'll know for certain what the exact process is when Snow Leopard is released.

True, it is not released but the process is in place. My order is in and waiting.

Mayahi 08-16-2009 01:29 AM

yea i went there and i clicked us customers and signed in, then it just says my cart is empty. did that happen to you too? but i do think i got an email from apple saying i registered my mac..ahhhh i confused

JohnCL 08-16-2009 01:32 AM

Funny, that did happen to me. I totally forgot about that. I just tried again a few days later and all was good, and the order processed.

About all I can tell you is to try later.

Mayahi 08-16-2009 01:37 AM

ok, so something is supposed to be placed in the cart?

JohnCL 08-16-2009 01:40 AM

Yes, you will see the SL fullfillment package or something along those lines.

Mayahi 08-16-2009 01:50 AM

ok I just talked with Apple through the chat they offer:

"If you are getting an error or an empty cart, you can print the form out and fax/mail it in or try the online form again in September when Snow Leopard releases."

and he says that Apple is aware of this problem, so there is the answer

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