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  1. #1


    Member Since
    Apr 24, 2009
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    9
    Why can't my Mac access a particular website?
    Sorry if this is the wrong place to post...I'm new here.

    I suddenly can't access one particular site, phinished.org, on my MacBook. The site is still up and I can access it on my iMac at home. But on the laptop, it doesn't matter which internet connection I use or which browser I try it with, the site will either (a) redirect me to a generic website selling garden equipment, (b) give a network timeout message, or (c) simply load forever.

    I tried running MacScan and it didn't help. What should I do?

    Thanks.

  2. #2


    Member Since
    Feb 12, 2007
    Posts
    10
    Did you try with a different browser?

  3. #3


    Member Since
    Apr 24, 2009
    Posts
    9
    But on the laptop, it doesn't matter which internet connection I use or which browser I try it with...

    Yup. Safari and Firefox both.

  4. #4


    Member Since
    May 22, 2007
    Posts
    68
    Specs:
    MBAir
    Try creating a new user, login as that user and see if you can access that site. If you can you will know it is something in that profile and I would start by deleting cookies.

  5. #5


    Member Since
    Feb 12, 2007
    Posts
    10
    It's a good idea to try with a new user. Did you try using Onyx to clean cookies etc?

    Sorry about the question above. I'm myself having trouble today with my mac, my head is not clear.

  6. #6

    cwa107's Avatar
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    Dec 20, 2006
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    Downloaded any "plug ins" or "codecs" to play videos online recently?

    First Look: Trojan Horse warning: What you need to know | Utilities | Macworld
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  7. #7

    D3v1L80Y's Avatar
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    Feb 02, 2004
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    Before you go through the trouble of creating a new user, I would first clear your browser's cache, cookies and history files.

    If that doesn't do the trick, then try power-cycling your network setup.
    It's fast, easy and fixes a multitude of network related issues.
    __________________________________________________
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    mac: a waterproof raincoat made of rubberized fabric
    MAC: a data communication protocol sub-layer, also known as the Media Access Control
    Mac: a brand name which covers several lines of personal computers designed, developed, and marketed by Apple Inc.


  8. #8


    Member Since
    Apr 24, 2009
    Posts
    9
    I've deleted all my cookies--no change.

    I haven't downloaded any codecs or plugins recently. I read the article on that Trojan, and while my DNS pane has two greyed-out IP addresses, there is no black one, so I think that means my DNS is provided by another machine here at the university library...right? I'm going by the following in that article:

    If you’re running OS X 10.5, open your Network System Preferences pane and select your active interface (AirPort, Ethernet), then click Advanced. On the Advanced screen, click on the DNS tab. The leftmost box contains your DNS servers, and all the entries should be in black. If the trojan has been installed on your machine, you’ll see the phantom DNS in gray, listed above your normal DNS information, as seen in the image at right—the first two entries are the evil DNS, the last is the normal DNS.

    Note: There are other situations where the DNS info may be gray—it appears that if your DNS is provided by another machine, for instance, then your legitimate DNS information will be in gray, not black.


    I followed the other directions and I have no plugins.settings in my Library-->Internet Plug-Ins file.

    What else could this be?

  9. #9


    Member Since
    Apr 24, 2009
    Posts
    9
    Quote Originally Posted by D3v1L80Y View Post
    Before you go through the trouble of creating a new user, I would first clear your browser's cache, cookies and history files.

    If that doesn't do the trick, then try power-cycling your network setup.
    It's fast, easy and fixes a multitude of network related issues.
    How do you power-cycle the network setup?

  10. #10


    Member Since
    Apr 24, 2009
    Posts
    9
    I tried powercycling and pinging...nothing
    If powercycling is the whole 'turn off, unplug, take out battery, wait 30 seconds, put back in and turn back on' thing, I did that. Nothing.

    I pinged www.phinished.org and it said "10 packets transmitted, 0 received, 100% packet loss."

    Would setting up a new user do any good, since I've also deleted all my cookies anyway?

  11. #11

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
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    Texas, where else?
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    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    Power cycling your network setup starts with the router, which you'll not be able to do since you are using the universities network and not on your own home network.

    It very well may be that the university has that site/IP blocked. Suggest asking someone else in the library see if they can get to that site on their computer while on the library's network.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  12. #12

    D3v1L80Y's Avatar
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    Quote Originally Posted by beardman View Post
    How do you power-cycle the network setup?
    How to Power Cycle your Network setup
    __________________________________________________
    Posting and YOU|Forum Community Guidelines|The Apple Product Cycle|Forum Courtesy

    mac: a waterproof raincoat made of rubberized fabric
    MAC: a data communication protocol sub-layer, also known as the Media Access Control
    Mac: a brand name which covers several lines of personal computers designed, developed, and marketed by Apple Inc.


  13. #13


    Member Since
    Apr 24, 2009
    Posts
    9
    Quote Originally Posted by bobtomay View Post
    Power cycling your network setup starts with the router, which you'll not be able to do since you are using the universities network and not on your own home network.

    It very well may be that the university has that site/IP blocked. Suggest asking someone else in the library see if they can get to that site on their computer while on the library's network.
    Yes, I suspected that about powercycling. Thanks for confirming.

    I just tried accessing the site from one of the public computers in the library, and it reported a connection timeout and claimed the server was taking too long to respond. But the site is accessible from my home computer, and on "Down For Everyone or Just Me?"

    Could there be any explanation for this other than that the university is blocking the site? Could it be that the site is blocking the university? Or something else?

  14. #14

    D3v1L80Y's Avatar
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    Quote Originally Posted by beardman View Post
    Could there be any explanation for this other than that the university is blocking the site? Could it be that the site is blocking the university? Or something else?
    The only way to get a definitive answer to that would be to ask the school's IT department.
    __________________________________________________
    Posting and YOU|Forum Community Guidelines|The Apple Product Cycle|Forum Courtesy

    mac: a waterproof raincoat made of rubberized fabric
    MAC: a data communication protocol sub-layer, also known as the Media Access Control
    Mac: a brand name which covers several lines of personal computers designed, developed, and marketed by Apple Inc.


  15. #15

    vansmith's Avatar
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    The site could be blocked as it may be construed as violating school policy. The website says this:
    PhinisheD is the place on the web to find friendly advice and support as you struggle with your dissertation or thesis, and afterwards as you navigate the stormy seas of academia.
    While I don't think it is problematic in terms of potentially being against academic integrity rules, your school may think differently.
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