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OS X - Operating System General OS operation information and support

OS 10.5 - the screen freezes and the little turning colour-wheel replaces the mouse pointer.


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Alanw

 
Member Since: Dec 25, 2008
Posts: 17
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I have a problem that seems to be getting worse (It happened twice today) It seems to happen when I am scrolling down a screen. Today it was an email, then a webpage. All of a sudden, the screen freezes and the little turning colour-wheel replaces the mouse pointer. I have found that there is nothing I can do to get out of it. The only way, which I hate doing, is to pull out the power cord and then replace it and restart.
Does anyone have any possible explanation? Also, is there any key combination that can be used to quit instead of cutting the power?

What does the colour wheel signify as opposed to the tiny black and white wheel which I assume means that someting is loading.

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hughvane

 
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Member Since: May 18, 2008
Location: Banks Peninsula, New Zealand
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Mac Specs: MacMini 2.4, 4 Gb, OS 10.8 and 10.6; MacBook 2.4, 2 Gb, OS 10.5.8; G4 eMac 1.25, 2 Gb, OS 10.4.11

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What model of Mac are you using? The coloured wheel usually means the hardware is struggling with something, eg. redrawing the screen, or trying to load a video clip in a news item (the BBC news pages are bad for this). To overcome the freeze, Cmd-. (period) sometimes works, force-quit (Opt-Cmd-Esc) may work.

I wouldn't do the pull-the-plug too much more, you risk serious damage to the computer hardware. Instead you should try holding the power-on button for 3-5 seconds to force shutdown. In any event, if the problem persists, you should get your Mac to an Apple service centre.
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Alanw

 
Member Since: Dec 25, 2008
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Thanks for that. I'm on a iMac 20". I know the pulling out of the power cable is bad news, but it was the only thing I could think of doing. I'll give your tips a try if it happens again
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harryb2448

 
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Member Since: Nov 28, 2007
Location: Nambucca Heads Australia
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Mac Specs: iMac i5 2.7GHz OS X.9.2

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One quick fix is more memory. You do not give any details on your machine but that may be the problem.
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