New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
OS X - Operating System General OS operation information and support

OS 10.4 - Backup & iPhoto help


Post Reply New Thread Subscribe

 
Thread Tools
J McRae

 
Member Since: Oct 16, 2008
Posts: 2
J McRae is on a distinguished road

J McRae is offline
Hello.
I do not own, nor have I ever seen an eMac machine! I am a Windows PC user through and through. Oddly enough, I'm trying to help a friend who's encountered a problem with her Mac. To complicate matters, she lives in Dallas and I live near Houston, so our communication is via email.

She was able to tell me that she owns an eMac running Finder Version 10 4.7 and according to the MacHD, she has 9 items and 119.2 GB available.

Her problem is with iPhoto. She has had her machine for two years and is an inveterate photobug. She's used to connecting her camera and downloading her photos automatically. Until last week when she received an error concerning the cache and rebuilding...I'm not sure what. Her grandson sent her a copy of the photos on a CD (Windows) and her son, in New York, talked her through saving them to her computer. However, she still can't download from her camera.

She said she deleted a lot of photos because she thought she was running out of room on her hard drive but to no avail. I told her I'd see what I could find out and see if I could walk her through the process. I also told her it would be a good idea to back up her files, documents, photos, and email at the very least - but she doesn't know how. Until that point, I didn't realize just how different the Mac was from Windows.

So - I need to know how her machine backs up and how to clear the "cache" so she can try the camera again. I don't want her to do any clearing or deleting until she has saved her important files.

Is this too optimistic? I have to tell her one step at a time because I don't think she's ever investigated anything outside email and iPhoto!? Notwithstanding the fact that I've never laid eyes on a Mac!!

Thanks for your input.
QUOTE Thanks

Post Reply New Thread Subscribe


« Erase hard drive | is this the real thing for sale? »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
Alternative to .Mac backup, mainly for iPhoto? edokid OS X - Apps and Games 5 04-23-2007 02:45 PM
iPHOTO backup celtictricky Images, Graphic Design, and Digital Photography 1 03-04-2007 01:49 PM
The Easiest Backup Ever mathogre Schweb's Lounge 4 03-04-2007 11:42 AM
Automator...iPhoto...Backup Drive TenderSurrender Images, Graphic Design, and Digital Photography 6 02-05-2007 03:54 PM
iPhoto: Backup Issue dstyrk OS X - Apps and Games 2 05-05-2005 05:06 PM

All times are GMT -4. The time now is 02:12 AM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?