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  1. #1

    vaughan80's Avatar
    Member Since
    Jun 14, 2007
    Location
    Lincolnshire, UK
    Posts
    341
    Specs:
    Macbook - 2.4 ghz intel core duo / 4 gig of ram.
    Wipe broken macbook HD
    Hi, a friends macbook has died (it won't turn on, he has replaced the battery etc...) It's a real old model, about 3 years. He is wanting to put it on ebay for spares and buy a new one.

    Is there a way he can wipe his HD or, if not possible, how he can remove it?

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    48,233
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    If his MacBook won't turn on and he's tried everything, the only way to wipe the HDD is to remove it and place it in an external case or use an adapter. He can then attach the external case with the drive or the adapter with the drive to another Mac or a PC and secure wipe the drive.

    You didn't mention what model Mac he has. Get the model number and search the Apple knowledge base for instructions on how to remove the drive. I'm assuming he wants to secure wipe the drive and put it back in the machine so he can sell it on eBay.

    Regards.

  3. #3

    shfle's Avatar
    Member Since
    Nov 23, 2007
    Location
    Grimethorpe, South Yorkshire, UK
    Posts
    305
    Might sound ridiculously obvious but is he sure the mac is broken and not just the adaptor, has he tried changing the fuse in the adaptor plug etc.?

    Is it just the brightness that is turned right down?

    I'm sure he's probably checked these but i've known it happen

  4. #4

    vaughan80's Avatar
    Member Since
    Jun 14, 2007
    Location
    Lincolnshire, UK
    Posts
    341
    Specs:
    Macbook - 2.4 ghz intel core duo / 4 gig of ram.
    He has bought a new mains adapter, the light shows it is charging, but it will not power on.

    I thought he might have to remove it, ill let him know and search the knowledge database. Is that on the Apple site?

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