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  1. #1


    Member Since
    Oct 04, 2008
    Posts
    1
    Unable to open mail
    i'm not sure if this is the right place to post this but i'm going to do it anyway cause i'm desperate.

    basically, i can't open any mails in my inbox in hotmail. i click my mail and nothing happens. my mac has a partitioned hard drive, i have tried opening mails on both browsers mozilla and safari on mac and on internet explorer on the windows side and i get the same result. is this a javascript problem? do i have a virus? if so, how can i get rid of it?

    help please.

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    49,067
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    If you can't open any of your mail messages that reside in the Hotmail In Box when using OS X or Windows, it could be the account is shut down.

    Can you send mail through Hotmail? Can you read stored messages? You might also try contacting their support and find out if your account is still active.

    Regards.

  3. #3


    Member Since
    Oct 05, 2008
    Posts
    1
    Unhappy Same problem - unable to open emails in hotmail suddenly
    Hi,

    Hey I have the same problem, I've been using hotmail since 1998. And I've been a mac user for the last 9 years. Never had a problem till a few days ago. I can open my hotmail account and can click on inbox but when I try to open any specific email, it freezes and does nothing - and then nothing happens when I try to click on other folders. There's nothing wrong with my hotmail account - it is still active and works fine on my work PC!

    I'm sure I'm not the only one - this only started a few days ago. My current Mac is less a year old and nothing's wrong with it. Same reaction in Firefox too.

    Anyone able to help?
    Cheers
    Skulls

  4. #4


    Member Since
    Oct 05, 2008
    Posts
    1
    hi,

    i'm having the same problems too. For the past few days i'm unable to open or delete any mails in the inbox... however i'm able to open my draft mails though...

    any helps will be much appreciated.

  5. #5

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    22,239
    Specs:
    Imac 27" Retina 5K, 512GB flash memory, 3.3GHz, 16GB memory, macOS Sierra beta.
    Have a look at the last two posts for links:-

    Apple - Support - Discussions - How do I get my Hotmail with Leopard ...

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