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  1. #1

    Member Since
    Oct 04, 2008
    Unable to open mail
    i'm not sure if this is the right place to post this but i'm going to do it anyway cause i'm desperate.

    basically, i can't open any mails in my inbox in hotmail. i click my mail and nothing happens. my mac has a partitioned hard drive, i have tried opening mails on both browsers mozilla and safari on mac and on internet explorer on the windows side and i get the same result. is this a javascript problem? do i have a virus? if so, how can i get rid of it?

    help please.

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Fort Worth, Texas
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, El Capitan
    If you can't open any of your mail messages that reside in the Hotmail In Box when using OS X or Windows, it could be the account is shut down.

    Can you send mail through Hotmail? Can you read stored messages? You might also try contacting their support and find out if your account is still active.


  3. #3

    Member Since
    Oct 05, 2008
    Unhappy Same problem - unable to open emails in hotmail suddenly

    Hey I have the same problem, I've been using hotmail since 1998. And I've been a mac user for the last 9 years. Never had a problem till a few days ago. I can open my hotmail account and can click on inbox but when I try to open any specific email, it freezes and does nothing - and then nothing happens when I try to click on other folders. There's nothing wrong with my hotmail account - it is still active and works fine on my work PC!

    I'm sure I'm not the only one - this only started a few days ago. My current Mac is less a year old and nothing's wrong with it. Same reaction in Firefox too.

    Anyone able to help?

  4. #4

    Member Since
    Oct 05, 2008

    i'm having the same problems too. For the past few days i'm unable to open or delete any mails in the inbox... however i'm able to open my draft mails though...

    any helps will be much appreciated.

  5. #5

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Nambucca Heads Australia
    iMac i5 2.7GHz, 16GB memory, OS 10.11.1.
    Have a look at the last two posts for links:-

    Apple - Support - Discussions - How do I get my Hotmail with Leopard ...

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