New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
OS X - Operating System General OS operation information and support

OS 10.3 - iMac start-up problem PLEASE HELP!


Post Reply New Thread Subscribe

 
Thread Tools
Rusty

 
Member Since: Sep 15, 2006
Posts: 23
Rusty is on a distinguished road

Rusty is offline
A couple of programs were running funny so I shut everything down, shut-down the machine, and when I restarted it, I can't log on. I get a blue screen and the window where it shows my user name. the cursor is blinking but nothing happens when I type. I've tried plugging the keyboard in to different ports and nothing. I tried my old keyboard and nothing. Please help!

Rusty

I said 10.3 for the prefix but I'm not totally sure of that. The machine was brand new in December 2006.
QUOTE Thanks
harryb2448

 
harryb2448's Avatar
 
Member Since: Nov 28, 2007
Location: Nambucca Heads Australia
Posts: 17,538
harryb2448 has a reputation beyond reputeharryb2448 has a reputation beyond reputeharryb2448 has a reputation beyond reputeharryb2448 has a reputation beyond reputeharryb2448 has a reputation beyond reputeharryb2448 has a reputation beyond reputeharryb2448 has a reputation beyond reputeharryb2448 has a reputation beyond reputeharryb2448 has a reputation beyond reputeharryb2448 has a reputation beyond reputeharryb2448 has a reputation beyond repute
Mac Specs: iMac i5 2.7GHz OS X.9.4 and OS X.10

harryb2448 is offline
It is probably Tiger OS X.4. Pop your install DVD in and see if you can reboot holding down 'X' after the chime. If any joy go to Utilities>Disk Utility>Repair Disk and let us know what happens.
QUOTE Thanks
Rusty

 
Member Since: Sep 15, 2006
Posts: 23
Rusty is on a distinguished road

Rusty is offline
hi, thanks for the reply

you're right, the disk says 10.4.11

when I restart and press X nothing different happens

when I restart and press C the installer does come up ...
QUOTE Thanks
Rusty

 
Member Since: Sep 15, 2006
Posts: 23
Rusty is on a distinguished road

Rusty is offline
should I reinstall the OS? Will the effect anything I have saved on the computer?

Any other ideas about how I can fix this? Please and thanks

Rusty
QUOTE Thanks
macgig

 
macgig's Avatar
 
Member Since: Mar 15, 2006
Posts: 555
macgig will become famous soon enough
Mac Specs: 20" 2007 Aluminum iMac 2.0 Ghz | 4 gigs ram | 10.6.8

macgig is offline
hmmm, you could hold the shift key down and try to start in safe mode. then run disk utility and fix disk permissions.

many users jump to reinstalling the OS when trouble strikes.... doing this is among the last steps to do when all else fails. There are about 25-30 other things to try first.
QUOTE Thanks
Rusty

 
Member Since: Sep 15, 2006
Posts: 23
Rusty is on a distinguished road

Rusty is offline
yeah i'm not too keen on the idea but of course have no clue what to do about the situation. I will try these suggestions. thanks

Rusty
QUOTE Thanks
Rusty

 
Member Since: Sep 15, 2006
Posts: 23
Rusty is on a distinguished road

Rusty is offline
when i hold down the shift key after the chime it gets stuck on a white screen with the apple and the circle timer just circling forever and doesn't get to the blue screen with the login window

So I guess it knows the keyboard is there but not when i want it to know...

Rusty
QUOTE Thanks
macgig

 
macgig's Avatar
 
Member Since: Mar 15, 2006
Posts: 555
macgig will become famous soon enough
Mac Specs: 20" 2007 Aluminum iMac 2.0 Ghz | 4 gigs ram | 10.6.8

macgig is offline
try unplugging everything but the keyboard and mouse. see if you can boot up.
QUOTE Thanks
Rusty

 
Member Since: Sep 15, 2006
Posts: 23
Rusty is on a distinguished road

Rusty is offline
i didn't have anything but the keyboard and mouse plugged-in in the first place. initially i had the mouse plugged into the keyboard--that's how I usually have it--but then the mouse wasn't working either so i plugged it into the computer directly and it works but the keyboard still does not. just sitting here at the login window

Rusty
QUOTE Thanks
macgig

 
macgig's Avatar
 
Member Since: Mar 15, 2006
Posts: 555
macgig will become famous soon enough
Mac Specs: 20" 2007 Aluminum iMac 2.0 Ghz | 4 gigs ram | 10.6.8

macgig is offline
did you try resetting pram?

hold down command option P and R keys during bootup until you hear 2 chimes.
QUOTE Thanks
Rusty

 
Member Since: Sep 15, 2006
Posts: 23
Rusty is on a distinguished road

Rusty is offline
two chimes...

so I restarted, heard the first chime, pushed down the buttons, heard another chime, then let them go. 2 chimes like that? k, i did that and i was sooooo hopeful but when it made a third chime and the login window came up, it still did not register that i was typing...

any more suggestions?

Rusty
QUOTE Thanks
macgig

 
macgig's Avatar
 
Member Since: Mar 15, 2006
Posts: 555
macgig will become famous soon enough
Mac Specs: 20" 2007 Aluminum iMac 2.0 Ghz | 4 gigs ram | 10.6.8

macgig is offline
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.

(sorry I should of explained it better).
QUOTE Thanks
macgig

 
macgig's Avatar
 
Member Since: Mar 15, 2006
Posts: 555
macgig will become famous soon enough
Mac Specs: 20" 2007 Aluminum iMac 2.0 Ghz | 4 gigs ram | 10.6.8

macgig is offline
you can try booting from the install DVD/cd.... and run disk utility from there... repair permissions on the hard drive. repair the drive if needed also.

I forgot about this step. it's getting late.
QUOTE Thanks
macgig

 
macgig's Avatar
 
Member Since: Mar 15, 2006
Posts: 555
macgig will become famous soon enough
Mac Specs: 20" 2007 Aluminum iMac 2.0 Ghz | 4 gigs ram | 10.6.8

macgig is offline
found this. may be helpful

http://support.apple.com/kb/TS1417
QUOTE Thanks
Rusty

 
Member Since: Sep 15, 2006
Posts: 23
Rusty is on a distinguished road

Rusty is offline
thanks, macgig, I really appreciate the suggestions. I tried but so far, still, no dice
QUOTE Thanks

Post Reply New Thread Subscribe


« missing disk space | Turn off extension change warning? »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
iMac GRAY Screen boot problem kokyaw Apple Desktops 10 06-24-2011 02:37 PM
Freezing iMac problem solved! Maybe... Cherokee Apple Desktops 5 12-17-2009 07:56 PM
iMac & Airport Extreme Problem... FabianMG Internet, Networking, and Wireless 1 03-28-2008 11:51 PM
Problem with external firewire drive and iMac G3 erp4599 Movies and Video 2 01-30-2008 09:36 PM
BootCamp installation problem on new iMac 24" HeavyMetal Running Windows (or anything else) on your Mac 5 01-30-2007 05:59 AM

All times are GMT -4. The time now is 05:27 PM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?