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  1. #1

    edgefusion's Avatar
    Member Since
    Nov 16, 2004
    Location
    London, UK
    Posts
    407
    Specs:
    MacBook | 1.83ghz | 2gb ram
    Help? I don't think so!
    Whenever I click help in the finder (command+?) it will begin to load then simply disappear, no "submit error report" dialog appears either. I've tried restarting and turning it off and on to no avail. I haven't done anything to provoke this bizarre error, any clues on how to get it back?

    As a side note, I needed to access help to find out where the hash key is on my keyboard.

  2. #2

    Macman's Avatar
    Member Since
    Oct 30, 2004
    Location
    San Antonio, Texas
    Posts
    4,374
    Specs:
    PowerMac G4 Cube 450mhz 832mb
    have you tried deleting the preferences, thats in this path:mac hd>users>your username>
    library>preferences>com.apple.helpviewer.plist(del ete this file), com.apple.help.plist(this one too), com.apple.helpui.plist(and this one), empty trash, restart, that should do it, if not, try repairing permissions.

  3. #3

    edgefusion's Avatar
    Member Since
    Nov 16, 2004
    Location
    London, UK
    Posts
    407
    Specs:
    MacBook | 1.83ghz | 2gb ram
    Worked perfectly, thanks Macman.

  4. #4

    Macman's Avatar
    Member Since
    Oct 30, 2004
    Location
    San Antonio, Texas
    Posts
    4,374
    Specs:
    PowerMac G4 Cube 450mhz 832mb
    cool:mac:

  5. #5
    Danster
    Guest
    help me o' wise one

    I'v just did what you said and mine still doesn't work

    what is repair permissions?
    Attached Images Attached Images

  6. #6

    Macman's Avatar
    Member Since
    Oct 30, 2004
    Location
    San Antonio, Texas
    Posts
    4,374
    Specs:
    PowerMac G4 Cube 450mhz 832mb
    to repair permissions, open disk utility, its in utilities in your applications folder, open it, after it says gathering info, select your drive on the left, click repair permissions around the middle of the disk utility window, let it run, after its done, restart, thats it.

  7. #7

    NJ Tom's Avatar
    Member Since
    Dec 24, 2003
    Location
    NJ
    Posts
    40
    What exactly are"permissions"?
    Níl aon tinteán mar do thinteán féin

  8. #8
    Danster
    Guest
    i'v deleted all that stuff u said done repair permissions on my HD and it still doesn't work???

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