11-26-2004, 04:49 AM

I've just tried to update or add something to my address book and it keeps freezing. Well it doesn't freeze, you just get the whirly coloured ball on screen and nothing happens. I have to force quit it. I've tried it a few times and it does the same each time. Does anybody have any idea why and how to fix it?

Thanx

11-26-2004, 12:05 PM

as far as why, Im not too sure, but Id say you should repair permissions, and delete the preferences for address book.

02-16-2006, 07:36 PM

Originally Posted by Macman

as far as why, Im not too sure, but Id say you should repair permissions, and delete the preferences for address book.

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Would you elaborate on how to take these two steps? I have the exact problem that the first person cited.

Thanks, Janet

02-16-2006, 07:56 PM

Repair Permisions: Macintosh HD>Applications>Utilities>Disk Utility click on repair permissions.

Deleteing Prefferences: Macintosh HD>Library>Preferences Delete the .plist file that is associated with adress book.

02-16-2006, 07:58 PM

Originally Posted by Janet

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Would you elaborate on how to take these two steps? I have the exact problem that the first person cited.

Thanks, Janet

ok. repairing permissions is a maintenance sort of thing, os x is permissions based, meaning apps and such need to be allowed to do or use things, over time and installation of apps, permissions can become corrupt or get changed by an app that needs a file or system resource. this is something that should be done after each software installation and os update. to repair permissions, which I recommend you do after deleting the preferences, which we'll get to, open disk utility, it is inside of the utilities folder inside the applications folder, when disk utility opens, it will gather necessary information on hard drives that are present, select your startup hard drive from the list on the left, then, near the bottom of the window to the right of the list, click the button that says "Repair Disk Permissions", let it run its course, it may take a few minutes if you've never done it before, then restart your mac.
now, to delete the preferences for address book, go here:
mac hd> users> your username> library> preferences> delete the file called: com.apple.AddressBook.plist. after deleting this, empty the trash, repair permissions, restart, and you should be there.