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OS X - Operating System General OS operation information and support

OS 10.5 - Help! Stuck on Grey Screen


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Ohthebagger

 
Member Since: Aug 22, 2007
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i have a 13 in mb with leopard and windows installed

i turned it on today and all i get it blank grey screen. No blue screen, no logo, no spinning wheel. Nothing! ive tried holding option and selecting a drive to boot from but my hds wont appear. Ive tried booting from the disk and reinstalling, again hds wont appear. I called support, they are sending me a box to send it to them. Agent said it sounded like graphics card/lcd, does that make any sense? Cause now it wont even load from the disk. When i ship it to them, will i have all my stuff still on it, programs,etc since if they dont have to mess with the hd, i should have that right?

thanks
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harryb2448

 
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Member Since: Nov 28, 2007
Location: Nambucca Heads Australia
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Mac Specs: iMac i5 2.7GHz OS X.9.4 and OS X.10

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Did you get the machine to actually boot from the install DVD? Oops question answered.

Who knows but be prepared for the worst. Of course you have backed everything up to an external drive? No? Hard luck it happens to us all one day sadly.
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