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plee 01-18-2008 09:09 PM

Help - Problem with updates!
Hi folks. New iMac convert/user here (disclaimer! :) ). I just installed the latest Quicktime and iTunes updates and now my Mac is having serious performance issues. The mac takes a really long time to boot up, shut down, open programs, acknowledge mouse clicks, etc. I get the colorful pinwheel and it takes forever for actions to happen. It seems like something is just sucking the memory out of the computer.

Did anyone else have this problem and if so, how do I fix this? By the way, I'm still on Tiger if that helps.

Lifeisabeach 01-18-2008 10:32 PM

Hmmm... I'd be concerned that the update didn't go well, obviously. I'd try running some maintenance utilities to see if that helps. Pick up Onyx and run through the full set and see how that helps.

plee 01-18-2008 11:15 PM

Thanks for the suggestion. I tried booting up in safe mode and it seems to be running OK when I do that. Can I download programs in safe mode? If so, I think I'll try that.

Lifeisabeach 01-19-2008 07:32 AM

I've not tried myself, but give it a try. Worst that can happen is it won't download.

louishen 01-19-2008 08:18 AM

I don't think you get any network services in safe mode

Lifeisabeach 01-19-2008 11:20 AM

Yah, louis is probably right. If you can't get ahold of any utilities, try creating a new user and see if you continue to have troubles. If you don't, then reply back and we can go from there.

plee 01-19-2008 04:25 PM

I ended up using my OS X install disc and reloaded OS X. I used the option to save the existing profile and now everything seems to be working again. It was a PITA but I'm back up and running now. I'm still not sure what happened during that update though.

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