New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
OS X - Apps and Games Discussion of applications and games available for Mac OS X.

MacBook - Constant Kernel Panics when launching DVD Player???


Post Reply New Thread Subscribe

 
Thread Tools
kgeier82

 
kgeier82's Avatar
 
Member Since: Dec 01, 2006
Posts: 1,495
kgeier82 is a jewel in the roughkgeier82 is a jewel in the rough
Mac Specs: MBP 2.4/2GB/200HD/256 8600gt

kgeier82 is offline
anyone else getting these? i just burned a dvd using toast, and mounted it. i used finder to find "DVD PLAYER." i clicked it, kernel panic.

the other day, using parallels i had windows accessing a dvd. I turned DVD drive access off in parallels, and mounted the dvd in osx, opened DVD player again, kernel panic. specs in sig, running 10.5.1

here is my apple report:

Fri Jan 4 17:35:56 2008
panic(cpu 1 caller 0x00427BC7): "getPhysicalSegment() out of 32b range 0x103c0f000, len 0x1000, class IOGeneralMemoryDescriptor"@/SourceCache/xnu/xnu-1228.0.2/iokit/Kernel/IOMemoryDescriptor.cpp:1471
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x6a2279d8 : 0x12b0e1 (0x455670 0x6a227a0c 0x133238 0x0)
0x6a227a28 : 0x427bc7 (0x49897c 0x3c0f000 0x1 0x1000)
0x6a227af8 : 0x42b228 (0x104ea480 0x0 0x0 0x7e6bc000)
0x6a227b18 : 0x72fc6c (0x104ea480 0x7e6bc000 0x0 0x7841ec0)
0x6a227b38 : 0x439254 (0x709f800 0x7419ab8 0x6ba6598 0x8)
0x6a227b78 : 0x439e07 (0x74b9a0 0x709f800 0x7419ab8 0x8)
0x6a227bd8 : 0x4379b0 (0x709f800 0xe 0x6a227c20 0x0)
0x6a227cf8 : 0x4390f1 (0x709f800 0xe 0x0 0x0)
0x6a227d68 : 0x1898e1 (0x709f800 0xe 0x7419ab8 0x8)
0x6a227db8 : 0x12d165 (0x7419a90 0x6ba6570 0x0 0x0)
0x6a227df8 : 0x126247 (0x7419a00 0x0 0x34 0x6a227ee4)
0x6a227f08 : 0x196afc (0x6a227f44 0x0 0x0 0x0)
0x6a227fc8 : 0x19eb34 (0x7413fc0 0x0 0x1a10b5 0x6fdc4f0)
No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0xbfffd4c8
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AppleIntelGMAX3100(5.1.8)@0x70200 0->0x7bafff
dependency: com.apple.iokit.IONDRVSupport(1.5)@0x6f4000
dependency: com.apple.iokit.IOPCIFamily(2.4)@0x60d000
dependency: com.apple.iokit.IOGraphicsFamily(1.5)@0x621000

BSD process name corresponding to current thread: DVD Player

Mac OS version:
9B18

Kernel version:
Darwin Kernel Version 9.1.0: Wed Oct 31 17:46:22 PDT 2007; root:xnu-1228.0.2~1/RELEASE_I386
System model name: MacBook3,1 (Mac-F22788C8)
--------------------------- SYSTEM CONFIG TAB of error reporting
Model: MacBook3,1, BootROM MB31.008D.B00, 2 processors, Intel Core 2 Duo, 2.2 GHz, 4 GB
Graphics: kHW_IntelGMA965Item, GMA X3100, spdisplays_builtin, 144 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 667 MHz
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (4.170.25.8)
Bluetooth: Version 2.0.0f20, 2 service, 0 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Network Service: Parallels Host-Guest, Ethernet, en2
Network Service: Parallels NAT, Ethernet, en3
Serial ATA Device: Hitachi HTS722020K9SA00, 186.31 GB
Parallel ATA Device: HL-DT-ST DVDRW GSA-S10N, 4.36 GB
USB Device: hub_device, high_speed, 500 mA
USB Device: Hitachi Easy Drive, Hitachi, high_speed, 500 mA
USB Device: Built-in iSight, Micron, high_speed, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., full_speed, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, full_speed, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., low_speed, 500 mA
USB Device: USB Receiver, Logitech, low_speed, 500 mA
FireWire Device: unknown_device, unknown_value, unknown_speed

2.4ghz Unibody | Hitachi 320GB 7200 | 256MB 9600gt
QUOTE Thanks
rfrankel

 
Member Since: Feb 12, 2007
Posts: 1
rfrankel is on a distinguished road

rfrankel is offline
Hi,

I have the same problem on a similarly configured MacBook. Log error message is almost identical. I wondered if you'd been able to find out what the problem was and solve it.
QUOTE Thanks
kgeier82

 
kgeier82's Avatar
 
Member Since: Dec 01, 2006
Posts: 1,495
kgeier82 is a jewel in the roughkgeier82 is a jewel in the rough
Mac Specs: MBP 2.4/2GB/200HD/256 8600gt

kgeier82 is offline
no fix here. apple is well aware of the issue according to their emails.

i sold my macbook. I play dvds all the time, and am real bummed about having to constantly restart after using parallels.

ill try a new pro when it comes out, maybe its model specific, i hope.

2.4ghz Unibody | Hitachi 320GB 7200 | 256MB 9600gt
QUOTE Thanks
steven11

 
steven11's Avatar
 
Member Since: Nov 04, 2006
Location: Louisville, KY
Posts: 709
steven11 has a spectacular aura about
Mac Specs: MacBook 2.4Ghz 4Gig Ram 250Gig HD

steven11 is offline
I'm having the same problem. It really sucks. I got off the phone with Apple Care and they had no clue what to do. Sounds like we're on our own. That is very disappointing.

APPLE PLEASE FIX THIS PROBLEM!!

No one could make a greater mistake than he who did nothing because he could do only a little.
-Edmund Burke-
QUOTE Thanks
steven11

 
steven11's Avatar
 
Member Since: Nov 04, 2006
Location: Louisville, KY
Posts: 709
steven11 has a spectacular aura about
Mac Specs: MacBook 2.4Ghz 4Gig Ram 250Gig HD

steven11 is offline
My machine was only 25 days old and I finally after showing them on repeated visits repeated kernel panics talked them into giving me a new machine. I'm happy because it was a processor bump and more RAm and bigger HD. BUT guess what same identical problem. Is that insane? Front Row>DVD>Kernel Panic every time. Now What do I take bake my 5 day old notebook and say hey the problem still isn't fixed? I guess its a "Hurry up and wait" situation for the firmware update. Until then I'm sending every report to apple and urge everyone thats having this problem to do the same. I have 2X2B sticks of Crucial memory in there and that seems to be the problem but I don't think its the RAM, honestly with all the complaints I think its the video card. Regardless I hope Apple fixes it soon.

No one could make a greater mistake than he who did nothing because he could do only a little.
-Edmund Burke-
QUOTE Thanks
bobtomay

 
bobtomay's Avatar
 
Member Since: Dec 22, 2006
Location: Texas, where else?
Posts: 24,993
bobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond reputebobtomay has a reputation beyond repute
Mac Specs: 15" MBP 2.33 C2D 256 4GB, MBA 13" i7 1.8, MB 2.0 2GB, Nano 4th, 3GS, iPad 1

bobtomay is offline
If you are getting the KP's with the factory RAM, then it probably is not the RAM.

If you can play DVD's with the factory RAM and get the KP's only with the Crucial memory in place - it most definitely is the RAM. If you haven't tried this you need to, just to verify it's not the new memory.

In the latter case it's time to do some experimenting by using only one of the Crucial sticks at a time to find out which one is causing the KP and get it replaced by Crucial.

This experimenting can be done in a relatively short time frame vs waiting possibly for weeks for a fix that never comes if it is the RAM. "Thinking" it is not the RAM has done nothing to validate the theory. If it occurs with the original RAM and with either of the Crucial sticks one at a time - now you pretty much know.

Would also recommend running the hardware tests.

I cannot be held responsible for the things that come out of my mouth.
In the Windows world, most everything folks don't understand is called a virus.
QUOTE Thanks

Post Reply New Thread Subscribe


« Certain websites freeze browser since Leopard | Quality Free Games for OSX »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
DVD R or DVD RW? (Difference?) Joeytpg Switcher Hangout 17 03-24-2010 10:09 AM
kernel panics - what does this mean? jnev OS X - Operating System 4 10-07-2007 01:54 PM
Kernel panic while trying to play a dvd image made by disk util in dvd player. Toanjii OS X - Operating System 6 11-01-2004 12:57 AM

All times are GMT -4. The time now is 09:29 AM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?