01-04-2008, 05:39 PM #1Constant Kernel Panics when launching DVD Player???
anyone else getting these? i just burned a dvd using toast, and mounted it. i used finder to find "DVD PLAYER." i clicked it, kernel panic.
the other day, using parallels i had windows accessing a dvd. I turned DVD drive access off in parallels, and mounted the dvd in osx, opened DVD player again, kernel panic. specs in sig, running 10.5.1
here is my apple report:
Fri Jan 4 17:35:56 2008
panic(cpu 1 caller 0x00427BC7): "getPhysicalSegment() out of 32b range 0x103c0f000, len 0x1000, class IOGeneralMemoryDescriptor"@/SourceCache/xnu/xnu-1228.0.2/iokit/Kernel/IOMemoryDescriptor.cpp:1471
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x6a2279d8 : 0x12b0e1 (0x455670 0x6a227a0c 0x133238 0x0)
0x6a227a28 : 0x427bc7 (0x49897c 0x3c0f000 0x1 0x1000)
0x6a227af8 : 0x42b228 (0x104ea480 0x0 0x0 0x7e6bc000)
0x6a227b18 : 0x72fc6c (0x104ea480 0x7e6bc000 0x0 0x7841ec0)
0x6a227b38 : 0x439254 (0x709f800 0x7419ab8 0x6ba6598 0x8)
0x6a227b78 : 0x439e07 (0x74b9a0 0x709f800 0x7419ab8 0x8)
0x6a227bd8 : 0x4379b0 (0x709f800 0xe 0x6a227c20 0x0)
0x6a227cf8 : 0x4390f1 (0x709f800 0xe 0x0 0x0)
0x6a227d68 : 0x1898e1 (0x709f800 0xe 0x7419ab8 0x8)
0x6a227db8 : 0x12d165 (0x7419a90 0x6ba6570 0x0 0x0)
0x6a227df8 : 0x126247 (0x7419a00 0x0 0x34 0x6a227ee4)
0x6a227f08 : 0x196afc (0x6a227f44 0x0 0x0 0x0)
0x6a227fc8 : 0x19eb34 (0x7413fc0 0x0 0x1a10b5 0x6fdc4f0)
No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0xbfffd4c8
Kernel loadable modules in backtrace (with dependencies):
BSD process name corresponding to current thread: DVD Player
Mac OS version:
Darwin Kernel Version 9.1.0: Wed Oct 31 17:46:22 PDT 2007; root:xnu-1228.0.2~1/RELEASE_I386
System model name: MacBook3,1 (Mac-F22788C8)
--------------------------- SYSTEM CONFIG TAB of error reporting
Model: MacBook3,1, BootROM MB31.008D.B00, 2 processors, Intel Core 2 Duo, 2.2 GHz, 4 GB
Graphics: kHW_IntelGMA965Item, GMA X3100, spdisplays_builtin, 144 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 667 MHz
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (22.214.171.124)
Bluetooth: Version 2.0.0f20, 2 service, 0 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Network Service: Parallels Host-Guest, Ethernet, en2
Network Service: Parallels NAT, Ethernet, en3
Serial ATA Device: Hitachi HTS722020K9SA00, 186.31 GB
Parallel ATA Device: HL-DT-ST DVDRW GSA-S10N, 4.36 GB
USB Device: hub_device, high_speed, 500 mA
USB Device: Hitachi Easy Drive, Hitachi, high_speed, 500 mA
USB Device: Built-in iSight, Micron, high_speed, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., full_speed, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, full_speed, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., low_speed, 500 mA
USB Device: USB Receiver, Logitech, low_speed, 500 mA
FireWire Device: unknown_device, unknown_value, unknown_speed2.4ghz Unibody | Hitachi 320GB 7200 | 256MB 9600gt
02-17-2008, 06:56 AM #2
Have you solved problem?
- Member Since
- Feb 12, 2007
I have the same problem on a similarly configured MacBook. Log error message is almost identical. I wondered if you'd been able to find out what the problem was and solve it.
02-17-2008, 08:58 PM #3
no fix here. apple is well aware of the issue according to their emails.
i sold my macbook. I play dvds all the time, and am real bummed about having to constantly restart after using parallels.
ill try a new pro when it comes out, maybe its model specific, i hope.2.4ghz Unibody | Hitachi 320GB 7200 | 256MB 9600gt
03-05-2008, 03:57 PM #4
I'm having the same problem. It really sucks. I got off the phone with Apple Care and they had no clue what to do. Sounds like we're on our own. That is very disappointing.
APPLE PLEASE FIX THIS PROBLEM!!No one could make a greater mistake than he who did nothing because he could do only a little.
03-17-2008, 09:22 PM #5
My machine was only 25 days old and I finally after showing them on repeated visits repeated kernel panics talked them into giving me a new machine. I'm happy because it was a processor bump and more RAm and bigger HD. BUT guess what same identical problem. Is that insane? Front Row>DVD>Kernel Panic every time. Now What do I take bake my 5 day old notebook and say hey the problem still isn't fixed? I guess its a "Hurry up and wait" situation for the firmware update. Until then I'm sending every report to apple and urge everyone thats having this problem to do the same. I have 2X2B sticks of Crucial memory in there and that seems to be the problem but I don't think its the RAM, honestly with all the complaints I think its the video card. Regardless I hope Apple fixes it soon.No one could make a greater mistake than he who did nothing because he could do only a little.
03-17-2008, 09:37 PM #6
- Member Since
- Dec 22, 2006
- Texas, where else?
- 15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
If you are getting the KP's with the factory RAM, then it probably is not the RAM.
If you can play DVD's with the factory RAM and get the KP's only with the Crucial memory in place - it most definitely is the RAM. If you haven't tried this you need to, just to verify it's not the new memory.
In the latter case it's time to do some experimenting by using only one of the Crucial sticks at a time to find out which one is causing the KP and get it replaced by Crucial.
This experimenting can be done in a relatively short time frame vs waiting possibly for weeks for a fix that never comes if it is the RAM. "Thinking" it is not the RAM has done nothing to validate the theory. If it occurs with the original RAM and with either of the Crucial sticks one at a time - now you pretty much know.
Would also recommend running the hardware tests.I cannot be held responsible for the things that come out of my mouth.
In the Windows world, most everything folks don't understand is called a virus.
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