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  1. #1


    Member Since
    Jul 25, 2006
    Posts
    29
    Mail password problem
    My mail has developed a rather annoying problem. Over the course of the last week or so, mail frequently prompts me to enter the password for my pop e-mail account which mail is configured to access and download from. Each time I re-enter the password, I ensure that the check box is selected to retain the password in my keychain.

    Any ideas on how to solve this?

  2. #2

    shahvikram123's Avatar
    Member Since
    Nov 16, 2006
    Location
    UK, London
    Posts
    637
    Specs:
    13 inch Macbook Pro Retina, 2.7ghz, 128gb SSD
    I have had that problem before, I think its an issue with keychain rather than Mail.app.

    I just deleted the password for the email that I was having a problem with in keychain and that fixed the problem.

    I don't know if it will work in your case tho....

  3. #3


    Member Since
    Jul 25, 2006
    Posts
    29
    I will have to give that a try. Thanks!

  4. #4


    Member Since
    Apr 22, 2007
    Location
    Nashville, TN
    Posts
    687
    Specs:
    2010 Macbook Pro, 8g RAM, iPhone 6, iPad Mini, Apple TV
    If you have changed the frequency that mail checks for new mail, that could have an effect. Asking mail to check too often will make it ask. If you have set the frequency to more often, set it back so that mail checks only every 5 minutes or so.
    Mary

  5. #5


    Member Since
    Jan 09, 2008
    Posts
    5
    I am getting the same issue on a brand new machine. I have 4 different accounts using the same pop server. Mail.app keeps asking me for the passwords even though they are part of preference. I tried deleting the key chain entries with no luck. I had the time at 1 minute, so I will try the 5 minute interval now. I don't get the problem with Thunderbird. Too bad it can't send different accounts via the same smtp entry.

  6. #6

    shahvikram123's Avatar
    Member Since
    Nov 16, 2006
    Location
    UK, London
    Posts
    637
    Specs:
    13 inch Macbook Pro Retina, 2.7ghz, 128gb SSD
    If all else fails then you could just try deleting that account in mail.app and just setting it up again....

  7. #7


    Member Since
    Jan 09, 2008
    Posts
    5
    I have dropped the accounts. After creating just one, everything seems to be ok. I am adding a second account now.

  8. #8

    schweb's Avatar
    Member Since
    Oct 27, 2002
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    13,190
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    It probably has nothing to do with mail and everything to do with mail server issues with your ISP or mail provider.
    schweb | community leader
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  9. #9


    Member Since
    Jan 09, 2008
    Posts
    5
    I installed Thunderbird as a test, and it doesn't not have the problem using the same set of accounts. I'd hate to switch to that given the mail.app looks a lot nicer. On my PC, Outlook Express and Outlook never have problems easier. I saw some posts from 04/05 where the verdict was mail.app wasn't handling the timeouts with the servers correctly. In either case, it is getting fairly annoying, so I may just be removing mail.app soon.

  10. #10


    Member Since
    Jan 09, 2008
    Posts
    5
    I just added google mail as imap. There was a noticeable difference in how fast it setup the account verus setting up one with verizon. That setup takes about a minute to come back for verfication on the incoming server and outgoing server. They may be the source of the delay, but the mail.app should be able to handle it, right?

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