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  1. #1


    Member Since
    Feb 01, 2007
    Posts
    41
    Specs:
    17" CD iMac and black C2D MacBook
    Entourage and my PDA
    Hi,

    Although I've used a Mac at home for some time, I've just switched to a Mac at work on which I'm running Entourage. When I'm out and about I use a HP iPaq running Windows Mobile and connected to my firm's exchange server which allows me to automatically send and receive email on the move (like Blackberry).

    When I was running Outlook, messages sent from my PDA would appear in the "sent items" folder of Outlook as a normal email with them being filed under the correct date and time they sent. However, with Entoutage the messages: (a) are filed under the date and time I next connect my Mac to the firm's network (in other words, a message sent over the weekend would show up under the sent items for Monday when I'm back at my desk); and (b) in many instances the messages won't display properly and are illegible code.

    I'm puzzled because the iPaq works independently of the Mac - it's a Windows connection with the Exchange server. For some reason, Entourage treats email sent this way different to any other email including Webmail which displays properly.

    Any ideas on how to remedy this?

    Thanks.

  2. #2


    Member Since
    May 23, 2007
    Posts
    3
    Hi there!
    You are not the lonely one. I have the exact problem! Running Outlook via Parallels Desktop works though. Are there any account settings in Entourage that we missed?
    Don

  3. #3


    Member Since
    Feb 01, 2007
    Posts
    41
    Specs:
    17" CD iMac and black C2D MacBook
    Hi Don! Glad to hear I'm not alone!

    After much digging on the Internet, it looks like Microsoft are fully aware of the problem but not doing anything about it:

    http://support.microsoft.com/Default.aspx?kbid=926521

    Hopefully they'll resolve it with Office:Mac 2008.....

  4. #4


    Member Since
    May 23, 2007
    Posts
    3
    Too bad! Also, the ISP confirmed to my system administrator that there is no mistake in my Entourage account settings. Microsoft again **** off their customers.
    One more example, my company has set up firewall for internet access. PC version MSN Messenger can go through by HTTP PROXY without opening the port in the firewall.
    The latest MAC version MSN Messenger did not yet support that feature and I am still looking high & low for Mac IM softwares which don't require releasing the ports. I have tried Mercury, Adium, Yahoo Messengers...
    Any ideas?

  5. #5

    baggss's Avatar
    Member Since
    Oct 10, 2004
    Location
    Margaritaville
    Posts
    10,320
    Specs:
    3.4 Ghz i7 27 in iMac (2012), 3.4 Ghz i7 MacBook Pro (2015), iPad Pro (2014), iPhone 6+
    Why not just set up forwarding for when you're out of the office, have the e-mail go to a 3rd party address (either at your ISP or an on-line service) and then have the PDA download from there? It's a crappy way around it, but it works. I actually do this with my Palm Treo and my Mail server.


  6. #6


    Member Since
    May 23, 2007
    Posts
    3
    Dear baggss,
    I have no problem in using MS Active Sync Push Mail on the mobile device itself. I can send and recive via the mobile device perfectly. However, when email was send via the mobile device, the Entourage email client could not sync correctly in its "SEND" folder the emails sent, that's all. PC Outlook can sync the files without any problem.

  7. #7


    Member Since
    Oct 07, 2005
    Location
    Seattle
    Posts
    346
    Specs:
    MBP CD 1.83/2ghz/7200 100g + Mini 2ghz C2D 2gb + Mini 1.42ghz G4 + PM 7200/120 + Newton OMP
    Quote Originally Posted by wodonwong View Post
    One more example, my company has set up firewall for internet access. PC version MSN Messenger can go through by HTTP PROXY without opening the port in the firewall.
    The latest MAC version MSN Messenger did not yet support that feature and I am still looking high & low for Mac IM softwares which don't require releasing the ports. I have tried Mercury, Adium, Yahoo Messengers...
    Not sure what you mean there -- I use Adium at work and it supports routing via http proxy just fine...

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