Results 1 to 4 of 4

Thread: Mail crashes

  1. #1

    MartinS's Avatar
    Member Since
    Nov 02, 2006
    Bournville, UK
    Question Mail crashes
    Twice this week Mail has forced me to reboot my Mac. Once it froze, and although it would force quit, when restarted it displayed the same symptoms so I had to reboot.

    Today Mail froze up and then took the rest of the Mac down with it.

    I wasn't doing anything out of the ordinary.

    Is there any way to "reset" the application, or ascertain what's going on?


    2011 21.5-inch i5 iMac
    Mid-2009 13-inch MacBook Pro

  2. #2

    yogi's Avatar
    Member Since
    Jan 14, 2005
    Zurich, Switzerland
    Mac Mini, iPad Air 2, iPhone 7+, Apple TV 4th Gen, Apple Watch (38mm Link Bracelet)
    Try the usual routine:

    - Repair Disk Permissions
    - Clean caches
    - Repair Disks (with the boot cd)

    Also see if you have any single mail message that might be corrupting the app... unlikely but it's a thought.
    You can use MainMenu to do some maintenance on the machine.
    If you liked this post, consider using the Reputation System by hitting the icon on the left.

  3. #3

    mac57's Avatar
    Member Since
    Apr 29, 2006
    St. Somewhere
    iMac 27" 3.4 GHz, 256 GB SSD, 2 TB HDD, 8 GB RAM
    Well MartinS, lots of things could be wrong, and Mail may simply be triggering other issues, not actually being the cause itself.

    I would prescribe the usual course of treatment for a Mac that is acting up. First of all, run maintenance. To do this, get yourself a free copy of OnyX ( and run ALL of it is Maintenance and Cleanup routines. Restart and see if your Mail issue is still there.

    Then, make sure that you are not running out of disk space. Do this via the usual Get Info on your main hard disk. If you are, use one of Disk Inventory X ( or WhatSize ( to find out what is using up your disk space, and potentially free some up. Free up space, if needed, and then restart. See if the Mail problem is still there.

    If none of these work, I would suspect that perhaps your Mail preferences file has gotten corrupted. You may wish to delete this and try again - SAVE off all of your messages first! Once you delete Mail's preferences, I believe that you will have to completely re-enter all of your ISP information. In essence, deleting the preferences file is the "application reset" you mentioned above.

    Try all of the above, and report back. Good luck.
    My Macs: iMac 27" 3.4 GHz, Mac Pro 3.2 GHz, PowerMac G5 Quad 2.5 GHz, G4 Cube with 1.2 GHz Upgrade
    My iStuff: 64GB iPhone 5, 64GB iPad4, 30GB iPod Video, 16GB iPod Touch
    My OS': Mac OS X Lion, Mac OS X Snow Leopard, Mac OS X Tiger, Mac OS 9.2.2, openSUSE 10.3
    I was on the Mac-Forums honor roll for September 2007

  4. #4

    MartinS's Avatar
    Member Since
    Nov 02, 2006
    Bournville, UK
    Thanks, guys. I'll get back to you...

    2011 21.5-inch i5 iMac
    Mid-2009 13-inch MacBook Pro

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Mail Crashes in 10.9.1
    By RichMurton in forum macOS - Operating System
    Replies: 1
    Last Post: 01-31-2014, 07:44 PM
  2. Mail crashes since installing Lion
    By kazzer in forum macOS - Operating System
    Replies: 1
    Last Post: 03-03-2012, 09:23 AM
  3. Mail Crashes
    By Qball in forum macOS - Operating System
    Replies: 0
    Last Post: 10-27-2010, 06:35 PM
  4. Mail, Safari and other crashes
    By tlam in forum macOS - Operating System
    Replies: 5
    Last Post: 10-05-2009, 04:17 PM
  5. Mail Crashes whatever I do!
    By Slotype in forum macOS - Operating System
    Replies: 19
    Last Post: 07-23-2008, 12:10 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts