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  1. #1

    rcronin's Avatar
    Member Since
    Dec 20, 2006
    Location
    New Eng
    Posts
    423
    Specs:
    MacBook white, 2.0 Intel Core 2 Duo Pro, 2 GB RAM, 13" screen
    Can't quite get Mail working right
    UPDATE: 3/8/07

    I spent prob 30+ min on the phone with apple today and they figured this out. I had to completely deleted all my mail accounts (they were able to save my messages) and reinstall the preferences in Mail. This was pretty complicated, I could never explain it or replicate it! But it worked. I then had to go back to Gmail and redo my pop settings there. But now I can send and received mail on both accounts in Mail. Horray. They had me do prob 5 or more things before they hit on the right fix. It definitely was a pain. But I'm psyched it works RIGHT now!

    **************

    First I set up Mail to get my email from my ISP (Charter) and it works fine. Then I tried to add my gmail account (and accidentally overwrote all my Charter settings - PIA!)

    So I can now see both the Gmail and Charter accounts in my inbox. But nothing's going in or out of the Gmail account. I used the set up info that Google has and changed my account settings to "enable pop" and saved it. I haven't gotten any error messages, just nothing happening....

    Oh, and I have a decrepit Microsoft Outlook account that I've had forever. It's from an old job, they let me keep it open. I think it's express - that stripped down version that has just about NO useful features at all. How do I get that in Mail?

    Any ideas?
    Becky
    Web & Graphic Designer, LLL Leader, teacher (in my previous life; pre-kids) and Mama to my two daughters (who think the Apple booty is theirs)

  2. #2

    rcronin's Avatar
    Member Since
    Dec 20, 2006
    Location
    New Eng
    Posts
    423
    Specs:
    MacBook white, 2.0 Intel Core 2 Duo Pro, 2 GB RAM, 13" screen
    Now it won't use the ISP server...
    It won't take the ISP server info, but will let me send thru the Gmail server. I swear it switched and I didn't even do anything. But that's not possible.
    Becky
    Web & Graphic Designer, LLL Leader, teacher (in my previous life; pre-kids) and Mama to my two daughters (who think the Apple booty is theirs)

  3. #3

    rcronin's Avatar
    Member Since
    Dec 20, 2006
    Location
    New Eng
    Posts
    423
    Specs:
    MacBook white, 2.0 Intel Core 2 Duo Pro, 2 GB RAM, 13" screen
    I know I'm having a conversation with myself at this point, but...I used the Connection Doctor and this is the window with the results (attached). Maybe the port # is wrong? Should I call my ISP to find that out?
    Attached Images Attached Images
    Becky
    Web & Graphic Designer, LLL Leader, teacher (in my previous life; pre-kids) and Mama to my two daughters (who think the Apple booty is theirs)

  4. #4
    MacHeadCase
    Guest
    I'm such a dimwit when it comes to networking, connections and ISPs. I myself would definitely call my ISP and ask them what's up and how to configure this darn thing.

    We dumped our Sympatico ISP because they kept finding ways of not supporting our connection: sorry, we don't support Macs or you're behind a router? Gee, sorry we don't support routers.

    We got fed up and signed with Vidéotron instead. They came and configured/installed it for us and they specify to never hesitate to call if ever there is a problem.

  5. #5


    Member Since
    Jan 01, 2007
    Location
    Cow Town, Alberta, Canada
    Posts
    1,988
    Specs:
    PowerBook G4 15 inch 1.5 GHz, iMac
    Bell is a terrible company, from sympatico, to ExpressVu. They said my Mac's airport signal was doing something to to my satellite signal

  6. #6
    MacHeadCase
    Guest
    Yeah that's exactly the type of answers they give. Meh. We were glad to ditch them.

  7. #7

    rcronin's Avatar
    Member Since
    Dec 20, 2006
    Location
    New Eng
    Posts
    423
    Specs:
    MacBook white, 2.0 Intel Core 2 Duo Pro, 2 GB RAM, 13" screen
    Quote Originally Posted by MacHeadCase View Post
    We dumped our Sympatico ISP because they kept finding ways of not supporting our connection: sorry, we don't support Macs or you're behind a router? Gee, sorry we don't support routers.

    We got fed up and signed with Vidéotron instead. They came and configured/installed it for us and they specify to never hesitate to call if ever there is a problem.
    Okay, I'll prob be sorry I asked, but what's Sympatico? An ISP in your area? I haven't heard of them...

    And Videotron is...what?
    Becky
    Web & Graphic Designer, LLL Leader, teacher (in my previous life; pre-kids) and Mama to my two daughters (who think the Apple booty is theirs)

  8. #8


    Member Since
    Jan 01, 2007
    Location
    Cow Town, Alberta, Canada
    Posts
    1,988
    Specs:
    PowerBook G4 15 inch 1.5 GHz, iMac
    TELUS always treats me well when it comes to my mobility, or my home phone, or Internet

  9. #9
    MacHeadCase
    Guest
    Quote Originally Posted by rcronin View Post
    Okay, I'll prob be sorry I asked, but what's Sympatico? An ISP in your area? I haven't heard of them...

    And Videotron is...what?
    They are both ISPs I have in my home town, Montreal. Sympatico is the ISP service from Bell, the telephone company. Vidéotron is a cable company.

  10. #10

    rcronin's Avatar
    Member Since
    Dec 20, 2006
    Location
    New Eng
    Posts
    423
    Specs:
    MacBook white, 2.0 Intel Core 2 Duo Pro, 2 GB RAM, 13" screen
    Bump so update shows up.
    Becky
    Web & Graphic Designer, LLL Leader, teacher (in my previous life; pre-kids) and Mama to my two daughters (who think the Apple booty is theirs)

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