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  1. #1


    Member Since
    Nov 10, 2006
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    Leeds, England
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    Specs:
    17" Core Duo Macbook Pro
    Mail: delete messages from server on POP3 account
    How can I set Mail to delete messages from the server when I delete them from my Inbox? There was an option to do this in Thunderbird but I can't find it in Mail. If you go to the Advanced settings for the account there are some options for deleting message on the server - I tried this When moved from Inbox option but that didn't work. Also, there is no Deleted Items folder on the left - how can I add this?

  2. #2

    caribiner23's Avatar
    Member Since
    Feb 06, 2005
    Location
    Chicago
    Posts
    1,543
    Specs:
    MacBook Pro Retina 13" iPhone 7 iPad Air and many iPods
    In Mail, go to:

    Preferences -> Accounts

    Highlight the account you want to modify; then go to:

    Advanced

    and make sure "Remove copy from Server" is checked.

    If this still doesn't work, make sure you have a similar option checked on your email server: some services (gmail in particular) require that you specify that messages get removed once they're picked up.

    Good luck!

  3. #3


    Member Since
    May 07, 2010
    Location
    UK
    Posts
    515
    Specs:
    2 21.5" iMacs 3.06 GHz Intel Core i3 500 Gb HD OS X 10.12.1 ; 2 iPads iOS 9.3.5 iPhones 4s iOS 9.3.5
    Quote Originally Posted by caribiner23 View Post
    In Mail, go to:

    Preferences -> Accounts

    Highlight the account you want to modify; then go to:

    Advanced

    and make sure "Remove copy from Server" is checked.

    If this still doesn't work, make sure you have a similar option checked on your email server: some services (gmail in particular) require that you specify that messages get removed once they're picked up.

    Good luck!
    I've done the first bit but the only way I can get it deleted from the server is to go into mailzone and delete it there.

    I never had this problem when I used Thunderbird on a PC.

  4. #4

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    50,202
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, Sierra
    Then you should contact your ISP mail provider. It works exactly the way described above, however, some mail providers (Gmail) don't always honor certain mail options. Note also, if you have your mail account set to IMAP rather than POP3, it will not work.

    Since you mentioned Thunderbird, there is also a version for the Mac which works very well both as a mail client and news reader.

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