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  1. #1


    Member Since
    Feb 27, 2006
    Posts
    33
    NEED HELP PLEZ with entourage
    Hi

    entourage database is 1.65gb now no folders show up in 'Folders on my Computer'

    this is what i have done so far.

    i copied the database to the desktop so its safe.
    i deleted the databse from /Documents/Microsoft User Data/Office X Identities/Main Identity

    started entourage, it went through the usual setting up the account. i then closed entourage and i replaced the database with the old one (it still states 1.65gb)
    when i open entourage it goes through the usual updating. but no folder show up.
    i have rebuilt the database and still nothing.

    i also moved the copied database to another mac. i am running entourage 2004 on both macs. i replaced the databse and it does the same thing, no folder show up but the databse is 1.56gb!!!!

    please can you help

    much appreciated. its my life work, i knw i knw i should have backed it up, but the database seems fine, no errors or anyting.
    when i hold down alt and start entourage. it gives me options, one is for a rebuild, the other verify database i did both. verify comes back with the database is fine!!!

    pleaz help

  2. #2


    Member Since
    Feb 27, 2006
    Posts
    33
    please

  3. #3

    Alexis's Avatar
    Member Since
    Apr 20, 2006
    Posts
    2,255
    Specs:
    Al iMac 20" 2.4Ghz Intel Core 2 Duo
    Try File>Import>Import from an Entourage archive and select your file.

  4. #4


    Member Since
    Feb 27, 2006
    Posts
    33
    yeh i did try that, its a database, not an archive, but whei do try it the databse is grayed out.

    oh yeh is there a program i can run on the mac.. or at least scan the database to see if it is showing the correct size??

    thanks

  5. #5

    Alexis's Avatar
    Member Since
    Apr 20, 2006
    Posts
    2,255
    Specs:
    Al iMac 20" 2.4Ghz Intel Core 2 Duo
    So it was working and suddenly the emails wouldn't appear within Entourage?

  6. #6


    Member Since
    Feb 27, 2006
    Posts
    33
    yeh thats right, they just dont come up, the folders are missing... restoring the database, everyting works, can send and receive e-mails.. but the folders have disappeared from the local computer.
    the database does show up as 1.65gb but nothing appears

    dnt know wht to do now.
    for outlook on a pc, well the pst file (database) there is a program that u can scan the pst file, and if it does show the incorrect size for some reason or the other.. it will correct it.

    so was just wondering if there is a program for a mac, that can scan the database?

    cheers
    again

  7. #7


    Member Since
    Feb 27, 2006
    Posts
    33
    any ideas anyone??

    cheers

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