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OS X - Apps and Games Discussion of applications and games available for Mac OS X.

NEED HELP PLEZ with entourage


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test_drive

 
Member Since: Feb 27, 2006
Posts: 33
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Hi

entourage database is 1.65gb now no folders show up in 'Folders on my Computer'

this is what i have done so far.

i copied the database to the desktop so its safe.
i deleted the databse from /Documents/Microsoft User Data/Office X Identities/Main Identity

started entourage, it went through the usual setting up the account. i then closed entourage and i replaced the database with the old one (it still states 1.65gb)
when i open entourage it goes through the usual updating. but no folder show up.
i have rebuilt the database and still nothing.

i also moved the copied database to another mac. i am running entourage 2004 on both macs. i replaced the databse and it does the same thing, no folder show up but the databse is 1.56gb!!!!

please can you help

much appreciated. its my life work, i knw i knw i should have backed it up, but the database seems fine, no errors or anyting.
when i hold down alt and start entourage. it gives me options, one is for a rebuild, the other verify database i did both. verify comes back with the database is fine!!!

pleaz help
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test_drive

 
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please
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Alexis

 
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Member Since: Apr 20, 2006
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Alexis is a jewel in the roughAlexis is a jewel in the roughAlexis is a jewel in the rough
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Try File>Import>Import from an Entourage archive and select your file.
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test_drive

 
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yeh i did try that, its a database, not an archive, but whei do try it the databse is grayed out.

oh yeh is there a program i can run on the mac.. or at least scan the database to see if it is showing the correct size??

thanks
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Alexis

 
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Member Since: Apr 20, 2006
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Alexis is a jewel in the roughAlexis is a jewel in the roughAlexis is a jewel in the rough
Mac Specs: Al iMac 20" 2.4Ghz Intel Core 2 Duo

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So it was working and suddenly the emails wouldn't appear within Entourage?
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test_drive

 
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yeh thats right, they just dont come up, the folders are missing... restoring the database, everyting works, can send and receive e-mails.. but the folders have disappeared from the local computer.
the database does show up as 1.65gb but nothing appears

dnt know wht to do now.
for outlook on a pc, well the pst file (database) there is a program that u can scan the pst file, and if it does show the incorrect size for some reason or the other.. it will correct it.

so was just wondering if there is a program for a mac, that can scan the database?

cheers
again
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test_drive

 
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any ideas anyone??

cheers
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