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Alexis 09-25-2006 06:15 AM

Entourage emails not displaying properly
A few emails I receive in Entourage don't display properly:

It looks like some sort of system font issue, but the same thing happens on a brand new IMac. Any ideas?

NanoBite 09-25-2006 07:31 AM

Hi Alexis,

Try this:

Quit Entourage, open the following folder on your computer, and delete the two files listed below:


- Tasman Browser.cache

With these two files removed, relaunch Entourage and see if the text display is fixed.

Let us know how this goes.....

Alexis 09-25-2006 08:50 AM

Perfect! Thanks for your help.

I do seem to be deleting caches, files and prefs alarmingly often to get things working. The only bad thing about OS X I find.

NanoBite 09-25-2006 06:28 PM

Glad it worked out for you!

Lubacz 10-17-2011 01:06 PM

Having same Issue
I deleted the files that were in that directory and relaunched Entourage and some of my emails seem to not show up or are in a weird font still.

I know that I added new fonts to my fonts folder and at times Entourage at launch asks permission to use certain fonts. There must be some type of conflict in the fonts folder but not sure what to do.

Thanks in advance!

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