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  1. #1


    Member Since
    Aug 25, 2011
    Posts
    38
    i have os 10.9.3 but silverlight crashes?
    i was attempting to watch net flixs but the screen was blank except for the statement "silverlight plug i failed.'
    it began yesterday as i entered metopes watch and listen but my mgr retina heard music but no picture.
    What is going on and how do i correct it.
    I have a new macbook air which arrived today and i was planning transferring my applications. But i need to fix this plug in failure first. suggestions please.

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    47,166
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, El Capitan
    Download a new Silverlight Plug In from Microsoft or update the one you're currently using. Download from here.

  3. #3


    Member Since
    Aug 25, 2011
    Posts
    38
    i moved the old silverlight to the trash and reinstalled from the link. Still have the same message .
    Thank you. Any other avenues please.

  4. #4


    Member Since
    Aug 25, 2011
    Posts
    38
    All else failing, i have an application called "Clean my Mac" i did a full clean up and now i have netflix working again. thank you for your help.I do not know whether i needed to empty the trash can with my old silverllight or whether the new installation from the link worked but something very positive happened.

  5. #5

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Location
    Nambucca Heads Australia
    Posts
    21,230
    Specs:
    27" 5K iMac, 3.3GHz, 256GB Flash Storge, 16GB memory and OS X.11.3.
    All is revealed.

    That is crapware big time. Now the hard part is uninstalling. Make sure youfollow this:-


    http://macpaw.com/support/cleanmymac...l-cleanmymac-2
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

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