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  1. #1

    Member Since
    Aug 25, 2011
    i have os 10.9.3 but silverlight crashes?
    i was attempting to watch net flixs but the screen was blank except for the statement "silverlight plug i failed.'
    it began yesterday as i entered metopes watch and listen but my mgr retina heard music but no picture.
    What is going on and how do i correct it.
    I have a new macbook air which arrived today and i was planning transferring my applications. But i need to fix this plug in failure first. suggestions please.

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Keller, Texas
    Late 2013 27" iMac, 10.5" iPad Pro, iPhone 6s+, iPhone 7+, Numerous iPods, High Sierra
    Download a new Silverlight Plug In from Microsoft or update the one you're currently using. Download from here.

  3. #3

    Member Since
    Aug 25, 2011
    i moved the old silverlight to the trash and reinstalled from the link. Still have the same message .
    Thank you. Any other avenues please.

  4. #4

    Member Since
    Aug 25, 2011
    All else failing, i have an application called "Clean my Mac" i did a full clean up and now i have netflix working again. thank you for your help.I do not know whether i needed to empty the trash can with my old silverllight or whether the new installation from the link worked but something very positive happened.

  5. #5

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Nambucca Heads Australia
    iMac, i7 4GHz, 32GB memory, 1TB Flash Storage, OS X.12.6.
    All is revealed.

    That is crapware big time. Now the hard part is uninstalling. Make sure youfollow this:-
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

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