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OS X - Apps and Games Discussion of applications and games available for Mac OS X.

itunes messed up


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erbster

 
Member Since: Dec 08, 2012
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All of the content for itunes has disappeared for a user- I think it is since an itunes update. I looked at this article:

http://support.apple.com/kb/TS1967

...but it does not work- I cannot delete the itunes library file and dragging to desktop as article suggests merely makes a copy.

All of the media is present within the folders.

How do I get this up and running? Advice please.....

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chas_m

 
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If dragging the iTunes Library produces a copy, then the iTunes Library isn't where it should be located.

It's normal location is in your home folder, under Music.

Have you tried opening iTunes with the option key held down, and then pointing the resulting dialog box to where your iTunes Library is located?
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erbster

 
Member Since: Dec 08, 2012
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I'm not at that computer now, but the file is where you describe. Within that folder there are further folders containing the media (as organised by itunes itself). I can browse to those files and if I double click on them, they get added to itunes (there are thousands of music files).

I have tried the alt-click and if I open the library file in that way, it makes no difference- I get an empty library. I tried clicking the big "scan for media" button and nothing happens?

It may be that this has happened since I upgraded to Mavericks- this user does not use itunes very often. When I upgraded, I installed to a fresh disk.

Last edited by erbster; 05-12-2014 at 09:31 AM.
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erbster

 
Member Since: Dec 08, 2012
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iTunes is misbehaving; all the media files are there, but iTunes can't see them. I want to delete the lot and start again. I have copied all the music files to another location, but I cannot delete the files. Whenever I right-click on a file the "move to trash" option is missing. Its driving me mad- i don't want to play with computers, I just want to play some music aaaarrrggghhhhhh!!!!! <rant over>

Can anyone help please....
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erbster

 
Member Since: Dec 08, 2012
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I still can't make it work. Does anyone have any suggestions? Please?

Still no content in iTunes, even though all the files are sitting on the disk in the iTunes folder. I think its something to do with file permissions because I can't delete them. I had thought of deleting everything and then putting the media back, but I can't even delete the files.
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chscag

 
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Let's keep this thread all in one place. Cross posting just causes confusion and multiple answers to the same question. I combined your posts all in this thread.
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