New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
OS X - Apps and Games Discussion of applications and games available for Mac OS X.

iPhoto update big time fail and I cry :*(


Post Reply New Thread Subscribe

 
Thread Tools
maryfrancis3

 
Member Since: Apr 06, 2013
Posts: 4
maryfrancis3 is on a distinguished road

maryfrancis3 is offline
Hello all.
Sorry to be a pest and stupid Apple dummy, but I am hoping someone can help me.
I living in a country town three hours from the nearest authorised Apple Reseller.
So, my problem is that I have tried to update my iPhoto and I get two messages. Big time fail ones .. boo hoo!
They are :-
Update Unavailable with This Apple ID
This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.
THEN I hit the OK button and this widow pops up:-
We could not complete your request.
There was an error in the App Store. Please try again later. (null)
SO. As you can see I have a wee bit of a dilemma here. I have not had anything refunded. I do not know what to do.
Can anyone offer suggestions?
Thanks so much for reading my post.
Cheerio!
Mary
QUOTE Thanks
Rod Sprague

 
Rod Sprague's Avatar
 
Member Since: Jun 12, 2011
Location: Melbourne, Australia and Ubud, Bali, Indonesia
Posts: 417
Rod Sprague is a jewel in the roughRod Sprague is a jewel in the rough
Mac Specs: MacBook Pro OS 10.9.4, iMac 2.5 gHz OS 10.6, iPhone 4 iOS 7, 4th Gen iPod touch iOS 5, Apple TV 2

Rod Sprague is offline
Bit of clarification here Mary. Why are you updating iPhoto? Did you receive notification from the app store that one was available?
What version are you currently running?

RodS Don't forget to click on the permalink (top right corner) if you were helped by a post in this forum.
QUOTE Thanks
MacInWin

 
MacInWin's Avatar
 
Member Since: Jul 07, 2008
Location: Winchester, VA
Posts: 2,404
MacInWin is a splendid one to beholdMacInWin is a splendid one to beholdMacInWin is a splendid one to beholdMacInWin is a splendid one to beholdMacInWin is a splendid one to beholdMacInWin is a splendid one to beholdMacInWin is a splendid one to beholdMacInWin is a splendid one to behold
Mac Specs: 2011 MBP, 2008 iMac, iPhone 5S, iPad mini, 13" MBP and MacMini

MacInWin is offline
Also, was your Mac a used one, or did you buy it new? If it was used when you got it, did it come with iPhoto? It could be that if it was used, the Apple ID associated with iPhoto is the previous owner, not your Apple ID.

But since you got the second error about the App store not being available, perhaps the entire problem is related to that and all you need to do is try again later.
QUOTE Thanks
maryfrancis3

 
Member Since: Apr 06, 2013
Posts: 4
maryfrancis3 is on a distinguished road

maryfrancis3 is offline
Well. I upgraded to Maverick.
Then I tried to use iPhoto and it had a circle and line through it.
Then I received an update notification. And that is when I tried to update and the two messages came up.
I have kept trying for nearly a month now, waiting for the store to amend the issue.
Also, this macbook was a present from my son, who is an authorised apple technician.
I have no idea if this is new or pre-owned. I guess I should be a little more knowledgeable regarding the unit, but I guess I didn't think there would be any eventual issues, as all the other Mac products, computers & notebooks have never, ever had problems. Love APPLE!!! And I miss Steve Jobs

By the way, thank you so much for replying to my initial post. I am very, very grateful for your timely responses.

You are true gems!!

With many thanks,

Mary
QUOTE Thanks
chas_m

 
chas_m's Avatar
 
Member Since: Jan 22, 2010
Location: Victoria, BC
Posts: 17,061
chas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond repute
Mac Specs: 2012 MBP, Black speakers, Black Benq second monitor, black(ish) iPhone 5s, Black 2012 iPad, etc.

chas_m is offline
Sounds like your son used his own Apple ID to set up the machine. If that's the case, then the answer is pretty simple -- he just needs to use your machine, log into his account with Apple and update iPhoto for you, or give you the password for his Apple ID.
QUOTE Thanks
Rod Sprague

 
Rod Sprague's Avatar
 
Member Since: Jun 12, 2011
Location: Melbourne, Australia and Ubud, Bali, Indonesia
Posts: 417
Rod Sprague is a jewel in the roughRod Sprague is a jewel in the rough
Mac Specs: MacBook Pro OS 10.9.4, iMac 2.5 gHz OS 10.6, iPhone 4 iOS 7, 4th Gen iPod touch iOS 5, Apple TV 2

Rod Sprague is offline
Quote:
Originally Posted by chas_m View Post
Sounds like your son used his own Apple ID to set up the machine. If that's the case, then the answer is pretty simple -- he just needs to use your machine, log into his account with Apple and update iPhoto for you, or give you the password for his Apple ID.
Ah, yep, I think you've nailed it chas_m. Best intentions from son.

RodS Don't forget to click on the permalink (top right corner) if you were helped by a post in this forum.
QUOTE Thanks

Post Reply New Thread Subscribe


« uploading video to iMovie from canon g 12 camera | Microsoft Document Connection »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

All times are GMT -4. The time now is 04:36 AM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?