Page 1 of 2 12 LastLast
Results 1 to 15 of 17

Thread: Apple Mail

  1. #1


    Member Since
    Jan 21, 2013
    Posts
    12
    Apple Mail
    My emails disappear when I delete portions of the text that I do not Want to forward. The delete key deletes the entire message and all related message instead of just that which I highlighted.

  2. #2

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,466
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    You need to click the forward button on the message before editing - can't edit a message you have received - can only edit a message you are sending.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  3. #3


    Member Since
    Jan 21, 2013
    Posts
    12
    I know that you must use FORWARD. It is not possible to edit without starting a new message using REPLY, REPLY ALL or FORWARD.

    The problem is--that the DELETE function when remocing text from an email one wants to forward--deletes the message AND all of the related messages. Perhaps when I highlighted the text I wanted to DELETE I should have used CUT. Nevertheless--it has happened so many times I guess I will troubleshoot the bug myself.

  4. #4

    MacInWin's Avatar
    Member Since
    Jul 07, 2008
    Location
    Winchester, VA
    Posts
    5,869
    Specs:
    2015 rMBP, 2008 iMac, iPhone 6, iPad mini, 13" MBP, AppleTV and two MacMinis
    I just did exactly what you said and it worked perfectly for me. I selected an email to forward, which opened the new email with the forwarded email showing, then highlighted and deleted three lines of the forwarded email. Mail didn't delete anything else, just those three lines. So, it's not a bug, it must be something unique to how you are deleting or to your system. What version OSX, Mail?

  5. #5


    Member Since
    Jan 21, 2013
    Posts
    12
    Mail
    I am using OS 10.9.2 and Apple Mail 7.2.

    This usually happeens when multiple emails are included in the "conversation??"

    I will do some more trouble shooting. If it works when I use CUT versus COPY DELETE, then I think I might be encountering a bug. Will report back.

  6. #6

    MacInWin's Avatar
    Member Since
    Jul 07, 2008
    Location
    Winchester, VA
    Posts
    5,869
    Specs:
    2015 rMBP, 2008 iMac, iPhone 6, iPad mini, 13" MBP, AppleTV and two MacMinis
    How are you "copy deleting?" I've never heard that term.

  7. #7


    Member Since
    Jan 21, 2013
    Posts
    12
    I use the edit function, then highlight that which I want to get rid of and then use the delete key. That is when everything disappears. If I were to "Cut" that which I want gone, it would be gone. I often "select all" to send things out. The Select ALL copies formatting etc. which I do not want or need. That is why I first paste after the Select All then highlight what I want to remove and hit delete. Generally I do not have a problem and I don't want to send big files. SO--I whittle them down to that which I want to forward.

    I am able to copy segments from a website or from something I have written in order to paste the material in a message. The only diffference is--the delete key. I can COPY then DELETE on a WORD document -- just having problems with mail. Before Mavericks, I am sure I did this frequently in mail without losing the messages. I will figure it out.

  8. #8

    MacInWin's Avatar
    Member Since
    Jul 07, 2008
    Location
    Winchester, VA
    Posts
    5,869
    Specs:
    2015 rMBP, 2008 iMac, iPhone 6, iPad mini, 13" MBP, AppleTV and two MacMinis
    Wait, I'm confused about what you are saying you are doing to start the forwarding process. To forward an email thread, you click on the little right-pointing arrow that appears on the line above the text in the preview window, if you use preview, or just open the thread you want to send and the right-pointing arrow will appear on the line just above the text. You move the pointer to the line and the arrows appear. One icon is the trashcan to delete the message, one is a single arrow to the left to reply only to the sender, one is a double arrow to the left to replay to all and the final is the right pointing arrow for forwarding. You can also choose "Message" in the top bar and then "Forward." No select all, no copying, no pasting. The thread opens in a new draft message with the forwarded material marked on the side by a line. Now you can edit to your heart's delight on that material and only what you select gets deleted.

  9. #9


    Member Since
    Jan 21, 2013
    Posts
    12
    Losing emau\
    I load the message.

    I select FORWARD.

    I paste what is on the clipboard into the message.

    I wast to erase extraneous material such as ads appearing next to the text I want to send.

    I highlight only the ad I want to get rid of then hit the delete key on my computer.

    I have done this hundreds of times and have never lost the email that I had pasted material from the clipboard in and I have always been able to get rid of the extraneous material. I often copy "symptoms" relating to a disease. I don't want the ads--just the segment of symptoms. If there is any question in my mind whether what I wanted to email to a friend actually transmits--I send a copy to myself to check it.

    Once in awhile photos are coded in such a way that they cannot be copied. I understand why it is done--copyright.

  10. #10


    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    20,911
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    Have you tried this?

    1. In the original message (before pressing forward or anything) highlight just the lines that you want to appear in the new message. Just highlight. No copy no paste no nothing. Just highlighting.

    2. Press either "reply" or "forward."

    3. What should happen is that a new message opens with only the lines you highlighted.

  11. #11


    Member Since
    Jan 21, 2013
    Posts
    12
    Pasting and forwarding
    Just did.

    If I highlght a segment of the message I want to forward, there is no option to REPLY or FORWARD. The highlighted section just sits where,

    That is not what I wanted to do, however. I want to FORWARD a message, then copy from an extraneous source, then paste this material into the message I want to Forward.

    Before Forwarding all the Junk that comes with SELECT ALL, I want to get rid of the Junk. To get rid of the Junk, one must delete it. That is when my emails disappear.

    I will try this operation on my old Mac. This is a very recent phenomenon.

  12. #12


    Member Since
    Jan 21, 2013
    Posts
    12
    And now when I tried to EDIT, my whole post disappeared. DITZY.

  13. #13


    Member Since
    Jan 21, 2013
    Posts
    12
    Yes--where did my post go. Ditzy.

  14. #14


    Member Since
    Jan 21, 2013
    Posts
    12
    I give up.

  15. #15

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,466
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    Chas' method works perfectly well here as do all the options you are saying you want to do - incl'g pasting from a 3rd source, highlighting a portion of that copied material and then pressing the delete key - which deletes only the highlighted portion.

    If you don't have the option to reply or forward while looking at an email:
    a) you are already looking at a new email waiting for it to be sent.
    b) you need to right click at the top of the window, select 'Customize Toolbar' and add the reply/forward buttons to your toolbar.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Apple Mail: Duplicate mail boxes inbox vs all mail
    By BoBran in forum OS X - Operating System
    Replies: 0
    Last Post: 10-28-2014, 12:59 PM
  2. Replies: 1
    Last Post: 10-26-2012, 05:13 PM
  3. anyway to change the speed at which apple mail checks for mail?
    By shenfrey in forum OS X - Operating System
    Replies: 2
    Last Post: 05-30-2010, 08:20 PM
  4. Apple Mail deleting email from Smart Mail Boxes
    By Tactical in forum OS X - Apps and Games
    Replies: 0
    Last Post: 12-12-2008, 09:44 AM
  5. Apple Mail adding addresses to AOL Mail - Problems?
    By MBPDave in forum Switcher Hangout
    Replies: 5
    Last Post: 11-04-2008, 11:50 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •