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OS X - Apps and Games Discussion of applications and games available for Mac OS X.

iTunes problems "An unknown error occurred (-45054)."


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theosteve

 
Member Since: Mar 20, 2014
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I've recently had my system hard drive crash. Not too big a problem; I had recently cloned the system onto a secondary drive with Carbon Copy Cloner, and used that drive until I could get a new primary drive. I then used Time Machine to put the system on this new drive. Took a little tweaking here and there, but overall, it's worked very well.

Except for one thing. iTunes won't load up. I keep getting the error message above.

I searched the web, and found this video, which suggested that the problem is caused by a missing Shared folder in the users file.

I've recently had my system hard drive crash. Not too big a problem; I had recently cloned the system onto a secondary drive with Carbon Copy Cloner, and used that drive until I could get a new primary drive. I then used Time Machine to put the system on this new drive. Took a little tweaking here and there, but overall, it's worked very well.

Except for one thing. iTunes won't load up. I keep getting the error message above.

I searched the web, and found this video, which suggested that the problem is caused by a missing Shared folder in the users file.

https://www.youtube.com/watch?v=TRGxKRry-cc

However, my system does have a Shared folder in my Users folder.

Any idea what the problem might be--and more importantly, how I might solve it?
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Slydude

 
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There's a thread here suggesting that the problem can be fixed by a permissions repair. Disk Warrior is suggested in the thread but the permission repair can also be done with Disk Utility.

Sylvester Roque Former Contributing Editor About This Particular Macintosh

"Got Time to breathe. You got time for music." Denver Pyle as Briscoe Darling
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theosteve

 
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Thanks, Slydude! That appears to have solved the problem.
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Slydude

 
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Glad that helped. I was surprised to find that. My Google skills usually leave a lot to be desired.

Sylvester Roque Former Contributing Editor About This Particular Macintosh

"Got Time to breathe. You got time for music." Denver Pyle as Briscoe Darling
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