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OS X - Apps and Games Discussion of applications and games available for Mac OS X.

Crestron XPanel app crashes before establishing the connection


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futech.apple

 
Member Since: Feb 14, 2014
Posts: 2
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Hi. I’m looking for some help with this crash log I have. I’m trying to see if anyone can help me trace what can be causing this app to crash, therefore fixing my problem.

I have a remote iMac running Lion 10.7.5 which is used to control a Crestron system in the apartment, among other basic things – email, browsing the web, setting up my calendar and that’s pretty much it. No heavy usage, gaming or any crazy software installed on it.

The XPanel app is pretty simple and straight forward to use. You actually can’t do much with it, it’s basically an interface to connect and control your main Crestron controller via a .xpnl file which holds the server IP, ports, user/pass, etc. It never gave me any issues in the past, although few months ago it just stopped working.
I would double click my .xpnl file to establish the connection and wait for it to load all the controls but immediately before it finishes connecting, XPanel would crash and a Crash Report was generated – which I’ll attach to the post. It also started to crash on a second Mac I have, this one with Mavericks 10.9.1.

A call to their “True Blue Support” wasn’t much of a help. Basically they pinpointed the issue being with the OS and told me to bring the computer to the Apple Store.
Because the crash is happening only on these two machines and I was able to re-create the connection on other Macs, they will not debug the error or even take a look on the issue.
So to the Genius Bar I took off…long story short…Of course they wouldn’t admit it was an OS X issue and told me to contact Crestron tech support. As a “courtesy” they ran tests, diagnostics, basic repairs and etc - which did not solve the problem. As a possible solution they suggested to re-load the OS. Back to the office I end up doing just that – both machines got their OS reloaded and voila, XPanel started working again.

And it worked for a few months until a couple of days ago when stopped working again and crashing just like before. One possibility I see going on here is that someone is doing some “cleaning” on the system or running some tool/app to delete temporary files, cache, or something like that and breaking whatever XPanel needs to properly function. Of course when I asked around the office nobody knows anything about it, nobody touched the machine, nobody cleaned anything and so on. So I’m still looking for what can be causing this crash.

Quote:

Process: XPanel [352]
Path: /Applications/XPanel.app/Contents/MacOS/XPanel
Identifier: com.Crestron.XPanel
Version: 1.0.0 (10)
Code Type: X86 (Native)
Parent Process: launchd [167]

Date/Time: 2014-02-12 11:50:49.211 -0500
OS Version: Mac OS X 10.7.5 (11G63)
Report Version: 9

Interval Since Last Report: 70443 sec
Crashes Since Last Report: 15
Per-App Interval Since Last Report: 1715 sec
Per-App Crashes Since Last Report: 15
Anonymous UUID: 7C02A59D-DF35-4518-BC95-3BD07D95F939

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000

VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/XPanel.app/Contents/MacOS/XPanel
__TEXT 0000000000001000-0000000000029000 [ 160K] r-x/rwx SM=COW /Applications/XPanel.app/Contents/MacOS/XPanel

Application Specific Information:
objc_msgSend() selector name: retain
objc[352]: garbage collection is OFF

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x99e53d4b objc_msgSend + 27
1 com.apple.CoreFoundation 0x918da898 CFRetain + 136
2 com.apple.CoreGraphics 0x90dd5185 CGColorRetain + 22
3 com.apple.CoreGraphics 0x90dcb2c9 CGGStateSetFillColor + 52
4 com.apple.CoreGraphics 0x90ddca04 CGContextSetFillColorWithColor + 79
5 com.Crestron.XPanel 0x000152b5 -[CrestronView drawRect:] + 197
6 com.apple.AppKit 0x965106c9 -[NSView _drawRect:clip:] + 3717
7 com.apple.AppKit 0x9653fae6 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1958
8 com.apple.AppKit 0x9653fe87 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2887
9 com.apple.AppKit 0x9653fe87 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2887
10 com.apple.AppKit 0x9653fe87 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2887
11 com.apple.AppKit 0x9653fe87 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2887
12 com.apple.AppKit 0x9650e026 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVis ibleRect:rectIsVisibleRectForView:topView:] + 708
13 com.apple.AppKit 0x9650f193 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVis ibleRect:rectIsVisibleRectForView:topView:] + 5169
14 com.apple.AppKit 0x9650f193 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVis ibleRect:rectIsVisibleRectForView:topView:] + 5169
15 com.apple.AppKit 0x9650d627 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVis ibleRect:rectIsVisibleRectForView:topView:] + 259
16 com.apple.AppKit 0x96508caa -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVi sibleRectForView:] + 4817
17 com.apple.AppKit 0x96501bd9 -[NSView displayIfNeeded] + 1365
18 com.apple.AppKit 0x964fe99d -[NSWindow displayIfNeeded] + 316
19 com.apple.Foundation 0x9ab4eefc __NSFirePerformWithOrder + 600
20 com.apple.CoreFoundation 0x919410ce __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK _FUNCTION__ + 30
21 com.apple.CoreFoundation 0x9194100d __CFRunLoopDoObservers + 413
22 com.apple.CoreFoundation 0x91913984 __CFRunLoopRun + 1044
23 com.apple.CoreFoundation 0x919131dc CFRunLoopRunSpecific + 332
24 com.apple.CoreFoundation 0x91913088 CFRunLoopRunInMode + 120
25 com.apple.HIToolbox 0x93db0543 RunCurrentEventLoopInMode + 318
26 com.apple.HIToolbox 0x93db78ab ReceiveNextEventCommon + 381
27 com.apple.HIToolbox 0x93db771a BlockUntilNextEventMatchingListInMode + 88
28 com.apple.AppKit 0x964c0ee8 _DPSNextEvent + 678
29 com.apple.AppKit 0x964c0752 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113
30 com.apple.AppKit 0x964bcac1 -[NSApplication run] + 911
31 com.apple.AppKit 0x9674dac5 NSApplicationMain + 1054
32 com.Crestron.XPanel 0x000025ca start + 54

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x918a290a kevent + 10
1 libdispatch.dylib 0x9a3afe04 _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x9a3ae853 _dispatch_mgr_thread + 53

Thread 2:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x918a183e __psynch_cvwait + 10
1 libsystem_c.dylib 0x99ddde21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x99d8e42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.Foundation 0x9ab27be8 -[NSCondition wait] + 304
4 com.apple.Foundation 0x9ab1a7f0 -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone: modes:] + 1236
5 com.apple.Foundation 0x9ab1a286 -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDo ne:] + 160
6 com.apple.AppKit 0x9670b8d4 ____NSAppKitFinalizeThreadData_block_invoke_2 + 127
7 com.apple.Foundation 0x9ab4fe3a -[NSBlockOperation main] + 269
8 com.apple.Foundation 0x9ab13347 -[__NSOperationInternal start] + 1177
9 com.apple.Foundation 0x9ab12ea7 -[NSOperation start] + 67
10 com.apple.Foundation 0x9ab26ffa ____NSOQSchedule_block_invoke_2 + 135
11 libdispatch.dylib 0x9a3adfbd _dispatch_call_block_and_release + 15
12 libdispatch.dylib 0x9a3af01c _dispatch_worker_thread2 + 231
13 libsystem_c.dylib 0x99ddbb24 _pthread_wqthread + 346
14 libsystem_c.dylib 0x99ddd6fe start_wqthread + 30

Thread 3:
0 libsystem_kernel.dylib 0x918a202e __workq_kernreturn + 10
1 libsystem_c.dylib 0x99ddbccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x99ddd6fe start_wqthread + 30

Thread 4:
0 libsystem_kernel.dylib 0x918a202e __workq_kernreturn + 10
1 libsystem_c.dylib 0x99ddbccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x99ddd6fe start_wqthread + 30

Thread 5:
0 libsystem_kernel.dylib 0x918a202e __workq_kernreturn + 10
1 libsystem_c.dylib 0x99ddbccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x99ddd6fe start_wqthread + 30

Thread 6:
0 libsystem_kernel.dylib 0x918a202e __workq_kernreturn + 10
1 libsystem_c.dylib 0x99ddbccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x99ddd6fe start_wqthread + 30

Thread 7:
0 libsystem_kernel.dylib 0x918a202e __workq_kernreturn + 10
1 libsystem_c.dylib 0x99ddbccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x99ddd6fe start_wqthread + 30

Thread 8:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x918a1b42 __select + 10
1 com.apple.CoreFoundation 0x91961e15 __CFSocketManager + 1557
2 libsystem_c.dylib 0x99dd9ed9 _pthread_start + 335
3 libsystem_c.dylib 0x99ddd6de thread_start + 34

Thread 9:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x9189fc22 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9189f1f6 mach_msg + 70
2 com.apple.CoreFoundation 0x9190a9da __CFRunLoopServiceMachPort + 170
3 com.apple.CoreFoundation 0x91913b04 __CFRunLoopRun + 1428
4 com.apple.CoreFoundation 0x919131dc CFRunLoopRunSpecific + 332
5 com.apple.CoreFoundation 0x91913088 CFRunLoopRunInMode + 120
6 com.apple.Foundation 0x9ab320c4 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 378
7 com.apple.Foundation 0x9ab25e25 -[NSThread main] + 45
8 com.apple.Foundation 0x9ab25dd5 __NSThread__main__ + 1582
9 libsystem_c.dylib 0x99dd9ed9 _pthread_start + 335
10 libsystem_c.dylib 0x99ddd6de thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x0019f360 ebx: 0x001aee10 ecx: 0x96e0bdc8 edx: 0xb0019db0
edi: 0x00000000 esi: 0x918da81d ebp: 0xbfffcd88 esp: 0xbfffcd64
ss: 0x00000023 efl: 0x00010206 eip: 0x99e53d4b cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 1

Binary Images:
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0x27e5000 - 0x27f0ff3 com.apple.Librarian (1.0.1 - 1) <6027262F-2CBF-3410-AF40-8654577CAD59> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x6714000 - 0x674eff3 com.apple.Ubiquity (1.1 - 210.2) <F8426ABA-BB3F-3A48-BF4E-9A0F6C12634F> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x6768000 - 0x6789ff7 com.apple.ChunkingLibrary (1.0 - 127.2) <8C1C8488-71E4-3C13-AF75-95CF06C040A3> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
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0x901b6000 - 0x9021efff libc++.1.dylib (28.4.0 - compatibility 1.0.0) <B24814AB-CA77-3B9D-8FAB-58C9B4FD3A16> /usr/lib/libc++.1.dylib
0x9021f000 - 0x9021ffff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <22997C20-BEB7-301D-86C5-5BFB3B06D212> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x90220000 - 0x90227ff7 libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <47DB9E1B-A7D1-3818-A747-382B2C5D9E1B> /usr/lib/system/libsystem_notify.dylib
0x90228000 - 0x9024effb com.apple.quartzfilters (1.7.0 - 1.7.0) <64AB163E-7E91-3028-8730-BE11BC1F5237> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework/Versions/A/QuartzFilters
0x9024f000 - 0x90403ff3 libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <4AFF6FC3-6283-3934-8EFC-CA227CA11164> /usr/lib/libicucore.A.dylib
0x90404000 - 0x904c7fff com.apple.CoreServices.OSServices (478.50 - 478.50) <916A3B50-1033-3FFE-A9AF-3CC2B0F60EAE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
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0x905e4000 - 0x90633ffb com.apple.AppleVAFramework (5.0.16 - 5.0.16) <1188E7AB-76FE-343F-9108-30CD67E5A37B> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x90634000 - 0x908a8ff3 com.apple.CoreImage (7.99.1 - 1.0.1) <C4B2DD2A-8E45-31CD-9B25-2AC1CA252B14> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework/Versions/A/CoreImage
0x908a9000 - 0x908bcff8 com.apple.MultitouchSupport.framework (231.4 - 231.4) <86C11177-EF7C-33DC-AFE3-703652463562> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
0x908f1000 - 0x90cf3ff6 libLAPACK.dylib (??? - ???) <00BE0221-8564-3F87-9F6B-8A910CF2F141> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x90cf4000 - 0x90d4dfff com.apple.HIServices (1.21 - ???) <91EC636D-AC27-3332-BA1C-FD7301917429> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x90d4e000 - 0x9167972b com.apple.CoreGraphics (1.600.0 - ???) <DD7CDD67-FC4F-36FE-962F-2EA7EF3FC780> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x9167a000 - 0x91680ffb com.apple.print.framework.Print (7.4 - 247.3) <CB075EEE-FA1F-345C-A1B5-1AB266FC73A1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x91681000 - 0x916c4ffd libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <6B35F203-5D72-335A-A4BC-CC89FEC0E14F> /usr/lib/system/libcommonCrypto.dylib
0x916c5000 - 0x916c7ff7 libdyld.dylib (195.6.0 - compatibility 1.0.0) <1F865C73-5803-3B08-988C-65B8D86CB7BE> /usr/lib/system/libdyld.dylib
0x916c8000 - 0x9179fff3 com.apple.avfoundation (2.0 - 180.50) <7B7FDF30-AC40-3715-A409-B5A27F7B5585> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x917a0000 - 0x917c0ff7 com.apple.RemoteViewServices (1.5 - 44.2) <11C87337-FF29-3976-A230-6387D96563C5> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices
0x917c1000 - 0x917c5ff7 com.apple.OpenDirectory (10.7 - 146) <CFBA4CCF-65D4-3879-BC6A-8888C13E3345> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x91836000 - 0x91836fff com.apple.vecLib (3.7 - vecLib 3.7) <8CCF99BF-A4B7-3C01-9219-B83D2AE5F82A> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x91837000 - 0x9183dfff libGFXShared.dylib (??? - ???) <9C9834EB-B794-38C8-9B90-31D8CB234F86> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x9183e000 - 0x91849ff3 libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <D6E17FD4-ECA0-3EEE-BFC5-F6A42A21AB5D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x9184a000 - 0x91887fef libGLImage.dylib (??? - ???) <FC13D46F-69C4-3BA1-A5E8-52C2EC8B7D58> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x91888000 - 0x91888fff com.apple.audio.units.AudioUnit (1.7.3 - 1.7.3) <2E71E880-25D1-3210-8D26-21EC47ED810C> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x91889000 - 0x918a7ff7 libsystem_kernel.dylib (1699.32.7 - compatibility 1.0.0) <79179F83-457A-3539-A76B-E960D2108109> /usr/lib/system/libsystem_kernel.dylib
0x918a8000 - 0x918d7ff7 libsystem_info.dylib (??? - ???) <37640811-445B-3BB7-9934-A7C99848250D> /usr/lib/system/libsystem_info.dylib
0x918d8000 - 0x91aaffe7 com.apple.CoreFoundation (6.7.2 - 635.21) <4D1D2BAF-1332-32DF-A81B-7E79D4F0A6CB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x91ad5000 - 0x91ccdff7 com.apple.CoreData (104.1 - 358.14) <C1730963-F75D-3338-B65F-D50235538B28> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x91e70000 - 0x91ecbff3 com.apple.Symbolication (1.3 - 91) <B9D69476-B09A-38BB-AB8F-644C0032DA97> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x91edd000 - 0x91eeafff libGL.dylib (??? - ???) <A72F14F7-1836-34AB-9F08-67836CB966E4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x91eeb000 - 0x92017ff9 com.apple.CFNetwork (520.5.1 - 520.5.1) <F3C606BF-6DCF-33CD-981B-7253C9E3113A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
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0x92dd0000 - 0x92de5ff7 com.apple.ImageCapture (7.1.0 - 7.1.0) <E5FCA336-7E47-343E-A82D-CCCA5BCD5929> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x92df3000 - 0x92df3fff com.apple.Cocoa (6.6 - ???) <5FAFE73E-6AF5-3D09-9191-0BDC8C6875CB> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
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0x92e37000 - 0x92e3affd libCoreVMClient.dylib (??? - ???) <B8F8916D-F12A-3D95-ABF3-999D57B7D581> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x92e69000 - 0x92e69fff com.apple.Accelerate (1.7 - Accelerate 1.7) <4192CE7A-BCE0-3D3C-AAF7-6F1B3C607386> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x92e6a000 - 0x92e73ffb com.apple.aps.framework (2.1 - 2.1) <E8FD997B-2AAF-3DED-95F5-3E67075723DC> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePushService
0x92ec0000 - 0x92ec4ff3 libsystem_network.dylib (??? - ???) <62EBADDA-FC72-3275-AAB3-5EDD949FEFAF> /usr/lib/system/libsystem_network.dylib
0x92f22000 - 0x92f2aff3 libunwind.dylib (30.0.0 - compatibility 1.0.0) <E8DA8CEC-12D6-3C8D-B2E2-5D567C8F3CB5> /usr/lib/system/libunwind.dylib
0x92f2b000 - 0x92f32ff9 libsystem_dnssd.dylib (??? - ???) <EBEAF723-84F8-3544-8FB2-31B7771B50D0> /usr/lib/system/libsystem_dnssd.dylib
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0x9a310000 - 0x9a3acfff com.apple.ink.framework (10.7.5 - 113) <05CAFB64-D3B8-3973-87EA-CB8BBE580F6B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x9a3ad000 - 0x9a3bbfff libdispatch.dylib (187.10.0 - compatibility 1.0.0) <1B857064-288D-3919-B81A-38E9F4D19B54> /usr/lib/system/libdispatch.dylib
0x9a3ee000 - 0x9a4fdff7 com.apple.DesktopServices (1.6.5 - 1.6.5) <CEC069D7-37A3-3D25-A3BB-39DE99FDA46E> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x9a54b000 - 0x9a5e1ff7 com.apple.LaunchServices (480.40 - 480.40) <D5C0DEF9-398C-3742-8C4E-875C3365EC8B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x9a616000 - 0x9a640ff1 com.apple.CoreServicesInternal (113.19 - 113.19) <F7A309D1-DCB4-38DE-8248-E16D0182AA6C> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/CoreServicesInternal
0x9a641000 - 0x9a645fff libGIF.dylib (??? - ???) <2ADFED97-2228-343D-9A53-207CBFDE7984> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x9a65f000 - 0x9a88affb com.apple.QuartzComposer (5.0 - 236.10) <416993F4-2868-35FF-90DE-34C93D83574F> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framework/Versions/A/QuartzComposer
0x9a88b000 - 0x9a8d2ff5 com.apple.opencl (2.0.19 - 2.0.19) <7689E7B9-EE5A-3F74-8699-4CDED9162260> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x9a8d3000 - 0x9a8d4fff com.apple.TrustEvaluationAgent (2.0 - 1) <4BB39578-2F5E-3A50-AD59-9C0AB99472EB> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
0x9a8d5000 - 0x9a8e0fff libkxld.dylib (??? - ???) <14E79D7A-B6C2-35C5-B56D-D343BEC2A106> /usr/lib/system/libkxld.dylib
0x9a8e1000 - 0x9a90bff0 libpcre.0.dylib (1.1.0 - compatibility 1.0.0) <5CAA1478-97E0-31EA-8F50-BF09D665DD84> /usr/lib/libpcre.0.dylib
0x9a917000 - 0x9a93afff com.apple.CoreVideo (1.7 - 70.3) <4234C11C-E8E9-309A-9465-27D6D7458895> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x9aa83000 - 0x9aa8effe com.apple.NetAuth (3.2 - 3.2) <4377FB18-A550-35C6-BCD2-71C42134EEA6> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x9aac6000 - 0x9add0ff3 com.apple.Foundation (6.7.2 - 833.25) <4C52ED74-A1FD-3087-A2E1-035AB3CF9610> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9add1000 - 0x9aee1fe7 libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <34E1E3CC-7B6A-3B37-8D07-1258D11E16CB> /usr/lib/libsqlite3.dylib
0x9aee2000 - 0x9b0feff7 com.apple.imageKit (2.1.2 - 1.0) <71FC9A62-4E07-307C-8E6B-4DE7661DC0A3> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.framework/Versions/A/ImageKit
0x9b0ff000 - 0x9b13fff7 com.apple.NavigationServices (3.7 - 193) <16A8BCC8-7343-3A90-88B3-AAA334DF615F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
0x9b140000 - 0x9b141ffd libCVMSPluginSupport.dylib (??? - ???) <4B0476F9-950D-3EB7-BD83-F65AF0B05F0E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dylib
0x9b147000 - 0x9b15cfff com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <92AADDB0-BADF-3B00-8941-B8390EDC931B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x9b2ab000 - 0x9b2bffff com.apple.CFOpenDirectory (10.7 - 146) <E9697845-A071-3A13-B89E-57D877F2D237> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
0x9b2c0000 - 0x9b321ffb com.apple.audio.CoreAudio (4.0.3 - 4.0.3) <7A14BE52-6789-3CE3-9AE9-B733F4903EB1> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9b373000 - 0x9b37bff5 libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <BB0C7B49-600F-3551-A460-B7E36CA4C4A4> /usr/lib/system/libcopyfile.dylib
0x9b38f000 - 0x9b3bdff7 com.apple.DictionaryServices (1.2.1 - 158.3) <8D03D180-D834-39F3-A106-78E0B22A7893> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
0x9b3be000 - 0x9b40fff9 com.apple.ScalableUserInterface (1.0 - 1) <3C39DF4D-5CAE-373A-BE08-8CD16E514337> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterface.framework/Versions/A/ScalableUserInterface
0x9b444000 - 0x9b920ff6 libBLAS.dylib (??? - ???) <134ABFC6-F29E-3DC5-8E57-E13CB6EF7B41> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x9ba00000 - 0x9ba01fff libDiagnosticMessagesClient.dylib (??? - ???) <DB3889C2-2FC2-3087-A2A2-4C319455E35C> /usr/lib/libDiagnosticMessagesClient.dylib
0x9ba05000 - 0x9bdf9feb com.apple.VideoToolbox (1.0 - 705.94) <8FCC2C08-2D4C-3A96-B57A-CAA56911120F> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x9bdfa000 - 0x9be4affa libTIFF.dylib (??? - ???) <9511A31E-070C-313E-8320-AAB683AD0653> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x9be75000 - 0x9bf86ff7 libJP2.dylib (??? - ???) <3B6A6D1C-5E4D-3814-892A-7C580E063268> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x9c0c3000 - 0x9c15afff com.apple.securityfoundation (5.0 - 55116) <510A3BA7-7171-3D98-A717-8EECCCE5FC91> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x9c48c000 - 0x9c739fff com.apple.JavaScriptCore (7534.57 - 7534.57.3) <5AE5C3B8-D807-356B-80D9-4D0A706A10D1> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x9c78d000 - 0x9c7d5ff7 com.apple.SystemConfiguration (1.11.3 - 1.11) <C8DE66D7-0880-3F5F-A4BA-215B52DEFC74> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x9ca89000 - 0x9cd58ffb com.apple.security (7.0 - 55148.6) <8DF67BDD-C98F-3B7E-AC63-D468407FA82D> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x9cd59000 - 0x9cebcfff com.apple.QTKit (7.7.1 - 2348) <E3312B31-238A-3021-9D23-9F2FD5F0B57A> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x9cebd000 - 0x9cefaff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <007A1877-E981-3007-A8FA-9B179F4ED6D1> /usr/lib/libcups.2.dylib

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 5
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 528
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=168.2M resident=83.2M(49%) swapped_out_or_unallocated=85.0M(51%)
Writable regions: Total=76.2M written=5336K(7%) resident=9684K(12%) swapped_out=0K(0%) unallocated=66.8M(88%)

REGION TYPE VIRTUAL
=========== =======
CG backing stores 1648K
CG image 4K
CG raster data 160K
CG shared images 3408K
CoreGraphics 8K
CoreServices 1076K
MALLOC 44.4M
MALLOC guard page 48K
Memory tag=240 4K
Memory tag=242 12K
SQLite page cache 480K
Stack 68.1M
VM_ALLOCATE 16.1M
__CI_BITMAP 80K
__DATA 8504K
__DATA/__OBJC 76K
__IMAGE 528K
__IMPORT 4K
__LINKEDIT 43.5M
__OBJC 2460K
__OBJC/__DATA 44K
__PAGEZERO 4K
__TEXT 124.6M
__UNICODE 544K
mapped file 124.0M
shared memory 2624K
shared pmap 8076K
=========== =======
TOTAL 449.9M

Model: iMac12,1, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.7 GHz, 8 GB, SMC 1.71f21
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.67.5-P2P
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 5
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
Any help would be much appreciated! Thank you.
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chscag

 
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You really need to have someone at Crestron look at the error report. It appears to me to be a kernel extension error, maybe a missing or bad kext. Other than that observation, my guess is as good as yours on this one...

Don't you have a way to lock down that machine when you're not around or is it a machine that has to be available for others to use? It's really hard to tell if something has been messed with or someone ran a Mac cleanup program and it removed a vital file.
QUOTE Thanks
futech.apple

 
Member Since: Feb 14, 2014
Posts: 2
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Thank you for your thoughts, @chscag.

Unfortunately Crestron discontinued this version of XPanel for Mac and according to their tech support they do not support the app anymore. Apparently there's no other version of the app I can try and they don't want to have anything to do with it anymore.

It's like...thanks for nothing.
Their answer is to move on to newer solutions like the iOS version of the app - of course that involves money, time, money, labor and some more money since besides the app there's also re-programming involved. Cha-ching

I can't really lock down the computer since it is indeed used by other users to accomplish daily tasks. My money is with you, I'm thinking a vital file was indeed removed from the system somehow but can at this point is difficult to track down exactly what/where is missing.

Regards,
VBerg
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