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  1. #1


    Member Since
    Dec 18, 2013
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    5
    Question recover mailboxes from backups
    hi,

    I installed Mavericks after a complete format of my mcbook
    Previously I did a backup using carbon copy cloner

    I have a problem to recover the mailboxes I saved on my mac with Mail

    In particular I imported the mailboxes from the backup, but I can only see the main folders with the emails inside and I'm not able to se the subfolders I did

    as example (since my english is terrible):

    I had the folder Work and inside the subfolders "exp1" and "exp2"
    now I can see the folder Work and the emails inside but not "exp1" and "exp2" and their emails

    how I can manage to solve this problem

    I'm sorry if this question has been already answered. I tried to do a search but I did not find the solution to my problem

  2. #2

    mrplow's Avatar
    Member Since
    Oct 01, 2007
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    Specs:
    27" iMac i7 (2011) 10.11, Mac Mini i5 (2014), iPhone6s, Apple Watch, iPad Air 2, New AppleTV (4?)
    1. If you boot from the CCC backup can you access the email as you expect?
    2. How are you recovering them?
    3. Have you tried using Migration Assistant to bring back just email?
    Not been around these parts for a while. Trying to change that . .

    Please use the reputation system if you think you've been helped - bottom left of this post

  3. #3


    Member Since
    Dec 18, 2013
    Posts
    5
    hi mrplow,

    thanks for the very fast answer:

    1 - I did not try. I will check as soon as possible (I will have time to do it after lunch)

    2 - I used import mailbox in the mail program and then I selected the mailboxes from the HD were I did the backup. Doing this I cannot select the subfolders, but only the main ones, but I can see them if I open the folder with Finder

    3 - I do not know how to do it

  4. #4

    mrplow's Avatar
    Member Since
    Oct 01, 2007
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    UK
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    Specs:
    27" iMac i7 (2011) 10.11, Mac Mini i5 (2014), iPhone6s, Apple Watch, iPad Air 2, New AppleTV (4?)
    Here's some migration assistant info:
    OS X: How to migrate data from another Mac using Mavericks

    When you get to the 'Select the Information to Transfer" section you can drill down to the specific data you want to transfer
    Not been around these parts for a while. Trying to change that . .

    Please use the reputation system if you think you've been helped - bottom left of this post

  5. #5


    Member Since
    Dec 18, 2013
    Posts
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    hi,

    I opened Migrant Assistant, but in the mask where I can select what I would like to copy I can select only Applicantions, my previous home (where Library is not selectable), "other files", and other stuff different from mails

    since I would not copy other things but only the mailboxes what I should select?

    ciao
    Antonio

  6. #6

    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
    UK
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    Specs:
    27" iMac i7 (2011) 10.11, Mac Mini i5 (2014), iPhone6s, Apple Watch, iPad Air 2, New AppleTV (4?)
    If that's all you can see then that's not going to work for you sorry.
    Not been around these parts for a while. Trying to change that . .

    Please use the reputation system if you think you've been helped - bottom left of this post

  7. #7


    Member Since
    Dec 18, 2013
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    ok
    I just started the macbook from the backup and I discovered that the folder are linked to the /Volume/HD...bla bla but I cannot see them

    then I attached my time machine (yes I have two backups) and I'm able to see the mail there.
    Time machine ask me if I want to recover the selected mailboxes so I restart the macbook in order to do that recovery when I boot from the macbook hard drive

    but my new installation does not recognise time machine and I'm not able to switch from "now" to the older backups

    do you have any suggestions?

    thanks
    Antonio

  8. #8

    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
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    Specs:
    27" iMac i7 (2011) 10.11, Mac Mini i5 (2014), iPhone6s, Apple Watch, iPad Air 2, New AppleTV (4?)
    then I attached my time machine (yes I have two backups) and I'm able to see the mail there.
    Time machine ask me if I want to recover the selected mailboxes so I restart the macbook in order to do that recovery when I boot from the macbook hard drive

    but my new installation does not recognise time machine and I'm not able to switch from "now" to the older backups
    Sorry you lost me there.

    Can you explain step by step what happened?

    Because, if you have a TM backup, you just open the Time Machine app, navigate to the folder/files in question and choose to restore that file or folder.
    No reboot/no being asked to recover selected files/no new installation

    So I'm more than a little confused about what you have done
    Not been around these parts for a while. Trying to change that . .

    Please use the reputation system if you think you've been helped - bottom left of this post

  9. #9


    Member Since
    Dec 18, 2013
    Posts
    5
    hi,

    I was not clear so I'll try to summarise everything step by step

    last week I decided to format my macbook HD and re-install Mavericks. The reason was that the macbook had some problems and during years I installed to much useless stuff

    so I did a backup with Time Machine (TM), as I do every month, and with Carbon Copy Cloner (CCC)

    then I format the macbook and install Mavericks and then I started to copy all my previous documents and settings from the CCC-backup

    until now everything is working properly, but I was not able to recover the mailbox "on my mac" that I have

    I checked that the .mbox files/directory are on the CCC-backup but when I import them with Mail I cannot see the subfolders (as I already said in previous posts)

    then after your suggestion I start the macbook from the CCC-backup since it is a bootable backup.
    I opened Mail and where the mailbox should be there is written something like "link to /Volumes/ANTO/bla bla boa/nameof the mailbox folder/" <--- the folder path in the CCC-backup

    so I connected TM and I open it (still with the macbook settings of the CCC-backup) and I browsed into the previous TM backups finding all the mailboxes and mailboxes subfolders
    In TM when I selected some Mailbox there was a sentence like "do you want to recover this folders? then press here"

    so I disconnect TM and shut down the mac, disconnect also the CCC-backup and restart the macbook

    after it was started I connected again TM disk but the system did not recognise the disk as a TM one.
    So I push the option: "Browse other backup disk" and I open the TM disk but in this case I cannot select the previous backups and so I do not know how to recover them

    I'm thinking to start the macbook from CCC-backup and then recover the mailboxes and then export them on a specific folder and then import from that folder

    could it work?

    maybe now is more clear

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