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  1. #1


    Member Since
    Feb 11, 2009
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    406
    Can't change iTunes store location due to imaginary movie rentals
    I live in 2 countries: US and Denmark.

    My AppleID is tied to my US life. Now I want to change my iTunes store location so I can download an app from the Danish iTunes store (related to the country's postal system).

    I go into the Settings and want to change the country but it says I can't because I have movie rentals that haven't expired yet. I get the whole geographic-location-movie-rental issue but the thing I watched all the movies I rented a few days ago. In iTunes it does not list the movies so I can't even delete them.

    Anybody know a good way to deal with this?
    15" MBP, 2.4 GHz, 8 GB RAM, OSX 10.8.3
    iPod Classic (7th generation)
    iPad Mini, 64GB Cellular (1st generation), iOS 6.0.2
    iPhone 5

  2. #2

    Lifeisabeach's Avatar
    Member Since
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    Quote Originally Posted by Trolle View Post
    I live in 2 countries: US and Denmark.

    My AppleID is tied to my US life. Now I want to change my iTunes store location so I can download an app from the Danish iTunes store (related to the country's postal system).

    I go into the Settings and want to change the country but it says I can't because I have movie rentals that haven't expired yet. I get the whole geographic-location-movie-rental issue but the thing I watched all the movies I rented a few days ago. In iTunes it does not list the movies so I can't even delete them.

    Anybody know a good way to deal with this?
    Create a 2nd Apple ID that is tied to your Danish life. Problem (should be) solved.

  3. #3


    Member Since
    Feb 11, 2009
    Posts
    406
    Then I have to constantly log in and out…Apple offers a solution but it doesn't work.

    Plus, what if I visit another country, need an app from the local store, and can't get it. I would be drowning in id's if that were the case.
    15" MBP, 2.4 GHz, 8 GB RAM, OSX 10.8.3
    iPod Classic (7th generation)
    iPad Mini, 64GB Cellular (1st generation), iOS 6.0.2
    iPhone 5

  4. #4

    vansmith's Avatar
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    Check to see if the movies are still currently present on your machine. Look in your iTunes folder (the Movies folder) and if they're there, delete them.
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  5. #5


    Member Since
    Feb 11, 2009
    Posts
    406
    That's the thing…I check that immediately and there were no movies. I DID rent some last week, but watched them and now they don't show up in iTunes.

    So…I am wondering if I try again in about 1 month it will allow me to switch Apple Store locations. I would have thought that since I watched the movies Apple would know this and allow me to switch stores.
    15" MBP, 2.4 GHz, 8 GB RAM, OSX 10.8.3
    iPod Classic (7th generation)
    iPad Mini, 64GB Cellular (1st generation), iOS 6.0.2
    iPhone 5

  6. #6

    Lifeisabeach's Avatar
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    Sep 30, 2007
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    7,759
    I found a brief note in Apple's forums regarding the problem. Movie rentals expire after 30 days and you cannot change your "country" until then.
    https://discussions.apple.com/message/20029737#20029737

    Now... once you've STARTED watching a rented movie, it should expire automatically after 48 hours, wholly watched or not. In another forum, I found some other tips. Other things that can trip you up are iTunes Match subscriptions and incomplete season passes for TV shows.
    Switching an iTunes Store account to a different country | iLounge Article

    Please verify and include the exact model/year of your Mac and OS X version number (available from "About This Mac", then "More Info" on the Apple menu).
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